Dalet Flex vs. Google Voice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dalet Flex
Score 8.0 out of 10
N/A
The Dalet Flex (formerly Ooyala Flex Media Platform) aims to connect and power the entire content supply chain, from the initial pre-production through to distribution. It provides sophisticated workflow management, shared metadata infrastructure, and APIs to connect and orchestrate the entire media supply chain. It enables broadcasters, operators, and media companies to import, manage, deliver, and monetize their content. According to the vendor, Dalet Flex has become the media factory…N/A
Google Voice
Score 7.8 out of 10
N/A
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
$10
per month
Pricing
Dalet FlexGoogle Voice
Editions & Modules
No answers on this topic
Starter
$10
per user/per month
Standard
$20
per user/per month
Premier
$30
per user/per month
Offerings
Pricing Offerings
Dalet FlexGoogle Voice
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dalet FlexGoogle Voice
Features
Dalet FlexGoogle Voice
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Dalet Flex
-
Ratings
Google Voice
5.3
53 Ratings
41% below category average
Hosted PBX00 Ratings6.025 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings3.027 Ratings
User templates00 Ratings1.419 Ratings
Call reports00 Ratings6.846 Ratings
Directory of employee names00 Ratings9.027 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Dalet Flex
-
Ratings
Google Voice
8.4
67 Ratings
1% above category average
Answering rules00 Ratings8.546 Ratings
Call recording00 Ratings8.352 Ratings
Call park00 Ratings6.422 Ratings
Call screening00 Ratings10.060 Ratings
Message alerts00 Ratings9.065 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Dalet Flex
-
Ratings
Google Voice
7.5
44 Ratings
7% below category average
Video conferencing00 Ratings6.122 Ratings
Audio conferencing00 Ratings7.939 Ratings
Video screen sharing00 Ratings8.014 Ratings
Instant messaging00 Ratings8.027 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Dalet Flex
-
Ratings
Google Voice
7.0
63 Ratings
14% below category average
Mobile app for iOS00 Ratings6.745 Ratings
Mobile app for Android00 Ratings7.351 Ratings
Best Alternatives
Dalet FlexGoogle Voice
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dalet FlexGoogle Voice
Likelihood to Recommend
8.0
(2 ratings)
9.0
(71 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(7 ratings)
Usability
-
(0 ratings)
9.0
(9 ratings)
Support Rating
-
(0 ratings)
7.0
(35 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.0
(1 ratings)
Professional Services
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Dalet FlexGoogle Voice
Likelihood to Recommend
Dalet
Ooyala provides the opportunity to scale and manage multiple services and platforms in the organization with its integration services with internal tools like Slack and multiple other applications. Also, it helps you understand the views, reach, and engagement with the videos that help you define your next campaign strategy. In my experience, Ooyala could be less appropriate for managing URLs and unreliability may make you upload videos more than once.
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Google
I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
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Pros
Dalet
  • It's intuitive and easy to use.
  • Ooyala Now is the only product I have seen to date that shows me real-time usage.
  • I like the people.
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Google
  • Google Voice has been great for setting up additional phone lines and numbers.
  • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
  • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
Read full review
Cons
Dalet
  • Ooyala's integration with the ad serving platform is not as good in terms of user interface and user experience.
  • The user interface could be improved (making it more like YouTube and Vimeo).
  • The feature that provides scheduling could be improved to be seamless for publishing to Instagram.
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Google
  • There has not been much innovation since the initial release.
  • It doesn't handle SMS well.
  • It does not natively integrate with CRM without legacy complication
  • It is not supported by Google as it once was
  • Call Recording is non-existent
  • Call-Tree or Virtual Auto-Attendant needs are not available
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Likelihood to Renew
Dalet
No answers on this topic
Google
Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
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Usability
Dalet
No answers on this topic
Google
I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
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Support Rating
Dalet
No answers on this topic
Google
They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
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Implementation Rating
Dalet
No answers on this topic
Google
It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
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Alternatives Considered
Dalet
We have used all the rival products. Ooyala has been our favourite for years, but feel like they have stalled in new product development.
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Google
The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
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Contract Terms and Pricing Model
Dalet
No answers on this topic
Google
Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
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Professional Services
Dalet
No answers on this topic
Google
It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
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Return on Investment
Dalet
  • Ooyala certainly helped improve ROI.
  • It also provides a strong capability for integration with other marketing automation tools for improved digital marketing ROI.
  • Reduction in cost of operations can be easily achieved with integrations with multiple software applications.
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Google
  • Cost for Google Voice is stellar, starting at $10/mo per user.
  • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
  • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
  • The cell phone app is reliable and easy to deploy.
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ScreenShots

Dalet Flex Screenshots

Screenshot of FlexMAM metadata detailsScreenshot of FlexMAM Search tools