What users are saying about
75 Ratings
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Score 7.9 out of 100
7 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Data.com

Data.com is a good prospecting and data information tool for any agency or company doing outbound prospecting. Data.com requires you to also have Salesforce CRM, so this tool is really only suited for those companies that can afford Salesforce. Because of this, Data.com seems like a better fit for companies with at least 30 or more employees (total in the company) and at least 5 Salesforce users. Data.com is not a good fit for small businesses.
Zach Ettelman | TrustRadius Reviewer

Fliptop (Discontinued Product)

1. Be sure to specify and understand the impact on your model when looking at volume versus value factors. 2. Ask all your potential vendors about set-up costs and time.3. Understand, with any predictive model, how it will affect both marketing and sales - a predictive tool should bring the two closer together.4. Remember - its predictive, not all-knowing and brief/train your teams accordingly.
Mark Farnell | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Data.com
6.4
Fliptop (Discontinued Product)
Advanced search
Data.com
5.8
Fliptop (Discontinued Product)
Identification of new leads
Data.com
4.2
Fliptop (Discontinued Product)
List quality
Data.com
7.0
Fliptop (Discontinued Product)
List upload/download
Data.com
9.5
Fliptop (Discontinued Product)
Ideal customer targeting
Data.com
2.5
Fliptop (Discontinued Product)
Load time/data access
Data.com
9.5
Fliptop (Discontinued Product)

Sales Intelligence Data Standards

Data.com
9.6
Fliptop (Discontinued Product)
Contact information
Data.com
9.8
Fliptop (Discontinued Product)
Company information
Data.com
9.4
Fliptop (Discontinued Product)
Industry information
Data.com
9.4
Fliptop (Discontinued Product)

Data Augmentation & Lead Qualification

Data.com
7.0
Fliptop (Discontinued Product)
Lead qualification process
Data.com
5.1
Fliptop (Discontinued Product)
Smart lists and recommendations
Data.com
5.0
Fliptop (Discontinued Product)
Salesforce integration
Data.com
9.6
Fliptop (Discontinued Product)
Company/business profiles
Data.com
9.6
Fliptop (Discontinued Product)
Alerts and reminders
Data.com
5.0
Fliptop (Discontinued Product)
Data hygiene
Data.com
9.4
Fliptop (Discontinued Product)
Automatic data refresh
Data.com
5.1
Fliptop (Discontinued Product)
Tags
Data.com
5.0
Fliptop (Discontinued Product)
Filters and segmentation
Data.com
9.4
Fliptop (Discontinued Product)

Sales Intelligence Email Features

Data.com
5.0
Fliptop (Discontinued Product)
Sales email templates
Data.com
5.0
Fliptop (Discontinued Product)
Append emails to records
Data.com
5.1
Fliptop (Discontinued Product)

Pros

Data.com

  • Data.com is appealing because it's affordable. You might need to purchase a few contacts to get rolling, but once you're able to add some yourself and gain additional points, it can very rewarding to "earn" additional contacts by submitting some of your own.
  • There is a wide range of search terms available to narrow down your list by name, region, company name, and others.
  • Easy "add contacts" function, and a template to add a large number of them at once.
Paul Murphy | TrustRadius Reviewer

Fliptop (Discontinued Product)

  • Listening to customers - very responsive customer success team.
  • Working with customers to build the most predictable model.
  • Easy to set up and get useful reporting quickly.
Mark Farnell | TrustRadius Reviewer

Cons

Data.com

  • If it provided more details about the company it would be great- information such as employee size or software used would be great.
  • The ability to add a contact with just a number would be great- sometimes you don't have an address.
  • It would be helpful to be notified when a contact you have "purchased" has been changed/updated.
Elizabeth Rodriguez | TrustRadius Reviewer

Fliptop (Discontinued Product)

  • A little more explanation of how different factors can affect the model in terms of the customer objectives - they've really listened here and have really focussed on the changes we needed to make.
  • Update specific fields/features e.g. multi-currency support (now done), non-confusing field names (being released), custom fiscal years for reporting (coming I believe)
Mark Farnell | TrustRadius Reviewer

Usability

Data.com

Data.com 9.0
Based on 2 answers
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
John Cupoli | TrustRadius Reviewer

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

Support Rating

Data.com

Data.com 9.0
Based on 2 answers
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
John Cupoli | TrustRadius Reviewer

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

Alternatives Considered

Data.com

My client chose Data.com based on the experience during the evaluation period and the cost comparison. Data.com was the better-suited solution in this scenario. The size of the InsideView database was significantly smaller than Data.com and had limitations on downloads that Data.com did not. InsideView also provided little detail in profiles that were a dealbreaker for my client.
Stacy Venditto | TrustRadius Reviewer

Fliptop (Discontinued Product)

We pushed Fliptop through to preferred vendor because (at that time):
  • Fast set up time with zero cost
  • Public appexchange listing (passed salesforce security)
  • Demonstrated best understanding of our requirements
Mark Farnell | TrustRadius Reviewer

Return on Investment

Data.com

  • It does an excellent job of creating a more complete picture of an account and key contacts.
  • Helps clarify the key contacts. Sometimes all you get is a mumbled name on a call that might be very important. Data.com allows for a quick search and identification of the contact that would have been lost otherwise.
  • Even helped us begin sending marketing assets to customers of our partners that share a need overlap.
Jerry van Dalen Jr. | TrustRadius Reviewer

Fliptop (Discontinued Product)

  • Before fliptop around 50% of our MQLs were in lower quality accounts, that number has reduced to around 15%.
  • We have identified the key market segments that drove over 50% of our growth last year.
  • Real focus for the marketing teams and intel on where to focus key email and nurture campaigns.
Mark Farnell | TrustRadius Reviewer

Pricing Details

Data.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Fliptop (Discontinued Product)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Data.com
8.7
Fliptop (Discontinued Product)
8.2

Usability

Data.com
9.0
Fliptop (Discontinued Product)

Support Rating

Data.com
9.0
Fliptop (Discontinued Product)

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