What users are saying about
81 Ratings
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Score 7.1 out of 100
6 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Prospecting

    6.9

    Data.com

    69%

    Fliptop (Discontinued Product)

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 6/6 features

    Advanced search

    6.5
    65%
    23 Ratings
    N/A
    0 Ratings

    Identification of new leads

    7.7
    77%
    23 Ratings
    N/A
    0 Ratings

    List quality

    7.3
    73%
    24 Ratings
    N/A
    0 Ratings

    List upload/download

    7.0
    70%
    24 Ratings
    N/A
    0 Ratings

    Ideal customer targeting

    6.3
    63%
    22 Ratings
    N/A
    0 Ratings

    Load time/data access

    6.3
    63%
    25 Ratings
    N/A
    0 Ratings

    Sales Intelligence Data Standards

    7.8

    Data.com

    78%

    Fliptop (Discontinued Product)

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 3/3 features

    Contact information

    8.0
    80%
    24 Ratings
    N/A
    0 Ratings

    Company information

    7.5
    75%
    24 Ratings
    N/A
    0 Ratings

    Industry information

    8.0
    80%
    18 Ratings
    N/A
    0 Ratings

    Data Augmentation & Lead Qualification

    7.0

    Data.com

    70%

    Fliptop (Discontinued Product)

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 9/9 features

    Lead qualification process

    9.0
    90%
    17 Ratings
    N/A
    0 Ratings

    Smart lists and recommendations

    6.7
    67%
    13 Ratings
    N/A
    0 Ratings

    Salesforce integration

    7.3
    73%
    22 Ratings
    N/A
    0 Ratings

    Company/business profiles

    7.3
    73%
    22 Ratings
    N/A
    0 Ratings

    Alerts and reminders

    6.0
    60%
    14 Ratings
    N/A
    0 Ratings

    Data hygiene

    5.5
    55%
    23 Ratings
    N/A
    0 Ratings

    Automatic data refresh

    7.0
    70%
    14 Ratings
    N/A
    0 Ratings

    Tags

    7.0
    70%
    13 Ratings
    N/A
    0 Ratings

    Filters and segmentation

    7.0
    70%
    24 Ratings
    N/A
    0 Ratings

    Sales Intelligence Email Features

    7.7

    Data.com

    77%

    Fliptop (Discontinued Product)

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 2/2 features

    Sales email templates

    7.3
    73%
    6 Ratings
    N/A
    0 Ratings

    Append emails to records

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Fliptop (Discontinued Product) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Data.com

    70%
    25 Ratings
    8.2

    Fliptop (Discontinued Product)

    82%
    1 Rating

    Usability

    9.0

    Data.com

    90%
    2 Ratings

    Fliptop (Discontinued Product)

    N/A
    0 Ratings

    Support Rating

    9.0

    Data.com

    90%
    2 Ratings

    Fliptop (Discontinued Product)

    N/A
    0 Ratings

    Likelihood to Recommend

    Salesforce

    There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.
    Read full review

    LinkedIn

    1. Be sure to specify and understand the impact on your model when looking at volume versus value factors. 2. Ask all your potential vendors about set-up costs and time. 3. Understand, with any predictive model, how it will affect both marketing and sales - a predictive tool should bring the two closer together. 4. Remember - its predictive, not all-knowing and brief/train your teams accordingly.
    Read full review

    Pros

    Salesforce

    • Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
    • Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
    • Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
    Read full review

    LinkedIn

    • Listening to customers - very responsive customer success team.
    • Working with customers to build the most predictable model.
    • Easy to set up and get useful reporting quickly.
    Read full review

    Cons

    Salesforce

    • Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
    • They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
    • Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
    Read full review

    LinkedIn

    • A little more explanation of how different factors can affect the model in terms of the customer objectives - they've really listened here and have really focussed on the changes we needed to make.
    • Update specific fields/features e.g. multi-currency support (now done), non-confusing field names (being released), custom fiscal years for reporting (coming I believe)
    Read full review

    Pricing Details

    Data.com

    Starting Price

    Editions & Modules

    Data.com editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Fliptop (Discontinued Product)

      Starting Price

      Editions & Modules

      Fliptop (Discontinued Product) editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        Salesforce

        Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
        Read full review

        LinkedIn

        No answers on this topic

        Support Rating

        Salesforce

        Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
        Read full review

        LinkedIn

        No answers on this topic

        Alternatives Considered

        Salesforce

        Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.
        Read full review

        LinkedIn

        We pushed Fliptop through to preferred vendor because (at that time):
        • Fast set up time with zero cost
        • Public appexchange listing (passed salesforce security)
        • Demonstrated best understanding of our requirements
        Read full review

        Return on Investment

        Salesforce

        • The positive impact is gaining more direct contact information for hiring managers.
        • Another positive factor is that it is completely free. You gain points for contact information when you add contact information.
        • Since it is a free resource, there are no real negative impacts.
        Read full review

        LinkedIn

        • Before fliptop around 50% of our MQLs were in lower quality accounts, that number has reduced to around 15%.
        • We have identified the key market segments that drove over 50% of our growth last year.
        • Real focus for the marketing teams and intel on where to focus key email and nurture campaigns.
        Read full review

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