DATABASICS Expense vs. Paylocity

Ability to sync with many other systems and flexible systems. I do not recommend for areas with a bad internet connection.

Incentivized

Paylocity is well suited to work with any size organization. I work for a public local government agency who has specific needs, and they were able to meet our expectations. We were appreciative of the work around suggestions that were provided to meet our needs and have a user-friendly system for our employees

Incentivized

• Mobile application.
• Easy to attach supporting documents.
• The approver can approve from a mobile phone.

Incentivized

• Keeps track of our manufacturing floor employee clock-in/outs - very reliable.
• It helps me to administer and manage benefit enrollments, life changes, and automatic data feeds (EDI) to our insurance companies.
• Makes it easy to manage time off (PTO) requests, balances, accruals, roll overs.

Incentivized

• Allow money returns from an advance to be reflected in the advance balance. If an employee settles an advance by returning cash, it does not reflect that in the system.

Incentivized

• I would love to see them go back to an in-person conference. I was able to get very useful information from those trainings.
• More help topics within their chat function.
• I am not the most patient person so sometimes the service team isn't as fast as I would like with responses.

Incentivized

We most likely will because we are learning how to use it better all the time. It does integrate with our Advanced Benefits. But the customer service is not responsive when needing help. It almost always requires several contacts to get anywhere, and the contacts can be several days apart. Once you actually get to TALK to someone, things are usually resolved fairly quickly, but their email system is not efficient. I get half answers and they close the ticket! But once I can get to someone, it is almost always great service. Very hard to get someone though.

Incentivized

To begin with, Paylocity provides easy instructions, lots of training tools, and an excellent support team. The data entry is easy to use, and the reporting is outstanding. The report function allows options to fit nearly all of our needs. The search engine makes it easy to navigate through the software.

Incentivized

I can always call the direct number and there is a representative always available to answer questions. I can also email the service desk for Paylocity or my representative and they are pretty quick to respond if we are having issues

Incentivized

Reports load within seconds. The ease of finding information in the system is very nice. If for some reason you cannot get the info you need, you can either look it up in the help section or if time is of the essence, you may call the help desk and speak with a Paylocity representative immediately. You are never left alone. You never get a voicemail. You always get a live representative who can help you at that moment

Incentivized

Happy with customer support services and the improvements it added to our operations.

Incentivized

I really appreciate that we are assigned a support manager. That person is very familiar with our set up, our needs and our history. However, I've spoken to others on the support team and have had very positive interactions and get the help needed.

Incentivized

I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.

Incentivized

The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.

Incentivized

We were handed off to multiple implementation people, some quit, one went on leave, one left suddenly, one was transfered to a diff dept...all causing a significant amount of disruption for our team. Many had conflicting info on how to properly set things up...hence a complete mess was left for us to figure out

Incentivized

It costs less. Flexible employees allow you to customize the system to fit your requirements.

Incentivized

Paylocity offered great interfaces; ease of implementation; cost effective options; immediate partnership; and 360 integration for tools like 401k. It was a clear choice for HR, and it was strongly supported by our executive team. We receive positive feedback from our hourly employees. Some of the functionality in the app still needs to be updated. For example: time off requests come through as an email. Our managers used to be able to simply click on the email to approve. Now, we have to log into Paylocity to find time off area. It will come in time due to practice but it is cumbersome now.

Incentivized

I didn't help but I like the pricing

Incentivized

Our main function for Paylocity is payroll, data insights for employee working hours and onboarding. This has been a very reliable source for us for these functions. Payroll has been extremely easy to do using Paylocity. The onboarding process is very simple for new hires and makes the process run smooth. It is easy to find the information you are looking for while on Paylocity.

Incentivized

They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.

Incentivized

• Flexibility allows us to speed up the process of reconciling advances.
• Ability to approve reports by mobile phone allows to speed up the process of posting the expenses.
• Scanning supporting documents becomes easy as you can use a mobile phone camera and attach it to your report.

Incentivized

• Over time it has helped our retention. The ease of use and things like Community keep employees engaged.
• We had over 500 employees, 20 locations, and 2 people can easily manage the entire HR process, from job posting, recruiting, training, onboarding, payroll processing and more.
• Data Insights is very useful looking at our overall costs, trends, and we use it to better manage labor costs.

Incentivized