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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Entrinsik Informer

    Score10 out of 10
    N/AEntrinsik Informer is a web-based reporting and business intelligence application popular in the higher education vertical market. It helps organizations transform real-time data into actionable information by delivering ad-hoc reporting, data analysis, and interactive dashboards.N/A
    Pricing
    DatadogEntrinsik Informer
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    No answers on this topic
    Offerings
    Pricing Offerings
    DatadogEntrinsik Informer
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).—
    More Pricing Information
    Community Pulse
    DatadogEntrinsik Informer
    Considered Both Products
    Datadog
    No answer on this topic
    Entrinsik
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    50 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    52 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    32 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    36 Answers
    No answers on this topic
    Features
    DatadogEntrinsik Informer
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and Entrinsik Informer
    Feature
    Datadog
    7.9
    2 Ratings
    6% below category average
    Entrinsik Informer
    -
    Ratings
    Remote monitoring8.22 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings
    Multiple Server Monitoring7.72 Ratings00 Ratings
    Multi-device monitoring7.72 Ratings00 Ratings
    Automated alerts and notifications8.22 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and Entrinsik Informer
    Feature
    Datadog
    6.1
    1 Ratings
    12% below category average
    Entrinsik Informer
    -
    Ratings
    Patch Management7.31 Ratings00 Ratings
    Service configuration management6.41 Ratings00 Ratings
    Software and hardware inventory5.51 Ratings00 Ratings
    Policy-based automation5.51 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Datadog and Entrinsik Informer
    Feature
    Datadog
    8.2
    2 Ratings
    3% above category average
    Entrinsik Informer
    -
    Ratings
    Performance data reports8.22 Ratings00 Ratings
    Customizable reporting7.72 Ratings00 Ratings
    Data visualization8.62 Ratings00 Ratings
    Risk analysis8.22 Ratings00 Ratings
    Security
    Comparison of Security features of Datadog and Entrinsik Informer
    Feature
    Datadog
    6.7
    1 Ratings
    9% below category average
    Entrinsik Informer
    -
    Ratings
    Data backup and recovery6.41 Ratings00 Ratings
    Antivirus and malware management7.31 Ratings00 Ratings
    Administrator access control6.41 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Datadog and Entrinsik Informer
    Feature
    Datadog
    -
    Ratings
    Entrinsik Informer
    7.3
    8 Ratings
    11% below category average
    Pixel Perfect reports00 Ratings5.51 Ratings
    Customizable dashboards00 Ratings9.17 Ratings
    Report Formatting Templates00 Ratings7.57 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Datadog and Entrinsik Informer
    Feature
    Datadog
    -
    Ratings
    Entrinsik Informer
    8.6
    11 Ratings
    7% above category average
    Drill-down analysis00 Ratings9.19 Ratings
    Formatting capabilities00 Ratings8.210 Ratings
    Integration with R or other statistical packages00 Ratings8.21 Ratings
    Report sharing and collaboration00 Ratings9.110 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Datadog and Entrinsik Informer
    Feature
    Datadog
    -
    Ratings
    Entrinsik Informer
    9.1
    11 Ratings
    10% above category average
    Publish to Web00 Ratings9.14 Ratings
    Publish to PDF00 Ratings9.19 Ratings
    Report Versioning00 Ratings9.13 Ratings
    Report Delivery Scheduling00 Ratings9.17 Ratings
    Delivery to Remote Servers00 Ratings9.11 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Datadog and Entrinsik Informer
    Feature
    Datadog
    -
    Ratings
    Entrinsik Informer
    7.3
    1 Ratings
    9% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.31 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.31 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Datadog and Entrinsik Informer
    Feature
    Datadog
    -
    Ratings
    Entrinsik Informer
    9.1
    11 Ratings
    7% above category average
    Multi-User Support (named login)00 Ratings9.111 Ratings
    Role-Based Security Model00 Ratings9.19 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.18 Ratings
    Report-Level Access Control00 Ratings9.11 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Datadog and Entrinsik Informer
    Feature
    Datadog
    -
    Ratings
    Entrinsik Informer
    9.1
    1 Ratings
    16% above category average
    Responsive Design for Web Access00 Ratings9.11 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.11 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Datadog and Entrinsik Informer
    Feature
    Datadog
    -
    Ratings
    Entrinsik Informer
    8.2
    1 Ratings
    6% above category average
    REST API00 Ratings8.21 Ratings
    Best Alternatives
    DatadogEntrinsik Informer
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DatadogEntrinsik Informer
    Likelihood to Recommend
    8.9
    (65 ratings)
    10.0
    (77 ratings)
    Likelihood to Renew
    4.3
    (2 ratings)
    8.7
    (67 ratings)
    Usability
    8.7
    (44 ratings)
    9.1
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.3
    (2 ratings)
    Support Rating
    5.0
    (7 ratings)
    10.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    9.0
    (5 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.0
    (12 ratings)
    Data Sources
    -
    (0 ratings)
    8.0
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    7.1
    (2 ratings)
    User Testimonials
    DatadogEntrinsik Informer
    Likelihood to Recommend
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    Entrinsik
    It makes creating queries very easy for end users so not only research or technicians can do it. The availability for creating Live reports that are accessible via Excel on the network has given many of our users the ability to get the information they need in a format they can use without needing someone to translate the raw data
    Incentivized
    Read full review
    Pros
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    Entrinsik
    • Simple user-interface: Informer is relatively easy to learn and end users can begin running reports and creating new reports quickly.
    • Email "burst" functionality: This feature allows emails to be sent out based on data in the report. So for example, a report could be scheduled that would email all student employment managers listing out the specific employees that report to them that haven't submitted their time sheets. Each manager would only see the rows that correspond to their email address.
    • Analytics and grouping: Users can quickly drag columns to group and sub-total, and can use the analytics tab to get deeper insights into the data.
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Entrinsik
    • There are a lot of reports that we have in Informer that say they have never been run, even though I know they have been run. So that makes it really difficult to determine which reports can be deleted to keep a tidy report list.
    • The only other complaint I have about Informer is that there doesn't seem to be a properly detailed error code/message when the student information system can't be accessed. For example, I am currently trying to move Informer to its own standalone server and I get an error message saying that our license isn't valid. Informer Support sent a new license, which prompted the same message, and the only explanation they have given me is that Informer can't reach the student information system. I would think that if that were the case, the error message would say that instead of an invalid license.
    Incentivized
    Read full review
    Likelihood to Renew
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    Entrinsik
    Informer has been handily meeting most of our reporting needs, and we've created a library of hundreds of reports that are used every day. They have a terrific support service to help when you have questions, and I've found them to be great at listening to what customers would like and adding new features. They are a small company that really listens and really cares, and I've been very pleased over the past few years getting to know them.
    Read full review
    Usability
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    Entrinsik
    From the perspective of the new user and a seasoned user I would say eight would represent both parties. It presents a 'familiar' interface and easy to navigate display. Tagging is quite nice and allows for organization of reports based on those tags. These have to be monitored like anything else to keep them consistent but provides a better than average means of organizing reports.
    Read full review
    Reliability and Availability
    Datadog
    No answers on this topic
    Entrinsik
    We have 10 concurrent licenses and we average between 6-8 at any given time during the day; and we host the application.
    Read full review
    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    Entrinsik
    Always able to get acceptable solutions in reasonable time from friendly support staff. Initial contact is always with knowledgeable person - not someone reading from a script trying to screen calls. Thanks Entrinsik for being in tune with my needs.
    Incentivized
    Read full review
    Implementation Rating
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    Entrinsik
    We bought the product on a Thursday morning, and we were writing reports on Friday afternoon. We did take about a month to manage the Mapping, Linking and Security to allow us to open it up across campus. We are now mapping from as many third-party vendors as we can to enable the creation of more ad-hoc reporting.
    Read full review
    Alternatives Considered
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    Entrinsik
    I have experience with Advizor AnalystX, and it was just awful. It is advertised as an interactive reporting tool, in which you can use your mouse to select and segment constituents by where they live (by clicking on a map), how much they've given to your institution, when they last gave, etc. In practice, their map feature was unusable; it's a static map image (imagine a paper map hung on your wall), rather than draggable and zoomable Google Maps, and it required hours of work to configure one map region. As far as computing constituents' giving statistics, it required way too much back-end work to build simple giving totals.
    Incentivized
    Read full review
    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    Entrinsik
    • We have definitely improved customer service due to better reporting using Informer. All departments are better empowered to help our students in a more timely and accurate manner.
    • Using Informer has given us the ability to eliminate functionality within our ERP system and offload reporting to a data store instead of the transactional system. This has resulted in successfully upgrading our core systems and improved response times.
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

    Entrinsik Informer Screenshots

    Product screenshotProduct screenshotProduct screenshot