What users are saying about
80 Ratings
12 Ratings
80 Ratings
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Score 8.4 out of 100
12 Ratings
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Score 9 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Intermapper

Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Datadog
Intermapper
8.3
Automated network device discovery
Datadog
Intermapper
7.3
Network monitoring
Datadog
Intermapper
10.0
Baseline threshold calculation
Datadog
Intermapper
6.9
Alerts
Datadog
Intermapper
10.0
Network capacity planning
Datadog
Intermapper
7.0
Packet capture analysis
Datadog
Intermapper
8.0
Network mapping
Datadog
Intermapper
9.2
Wireless infrastructure monitoring
Datadog
Intermapper
6.5
Hardware health monitoring
Datadog
Intermapper
10.0

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Intermapper

  • The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, Opmanager, and it is a royal PITA to create live maps with those.
  • Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
  • Alarms are very easy to setup, again much easier than the packages mentioned above.
Jim Cobb | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Intermapper

  • Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
  • Sometimes the probes can be sensitive and report false positives.
  • Interface can be a little clunky and non intuitive at times.
Anonymous | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.3
Based on 11 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

Intermapper

Intermapper 9.0
Based on 1 answer
The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

Intermapper

Intermapper is a cross between WhatsUp Gold and Nagios. WhatsUp Gold being for a less technical end-user and Nagios doing more than just SNMP scans and up down monitoring.
Anonymous | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Intermapper

  • Ability to provide real time alerting has proven to save our necks multiple times, since polling intervals could be set at a very low intervals.
  • Real time monitoring of links provided ability to identify bottlenecks in real time!
  • Writing custom probes, saved us thousands.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datadog Editions & Modules

Edition
Free1
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Intermapper

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Intermapper Editions & Modules

Additional Pricing Details
Intermapper pricing is based on how many devices you want to monitor. Intermapper is free for 10 devices or less. We offer subscription pricing starting at $303 for 25 devices. Device-based pricing starts at $765 for 25 devices. The best way to get an accurate price is to request a quote for your specific needs: https://www.helpsystems.com/cta/request-intermapper-quote

Rating Summary

Likelihood to Recommend

Datadog
9.2
Intermapper
8.7

Support Rating

Datadog
8.3
Intermapper
9.0

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