What users are saying about
149 Ratings
17 Ratings
149 Ratings
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Score 8.3 out of 100
17 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Datadog

    Feature Set Not Supported
    N/A
    9.5

    TruView

    95%
    NETSCOUT TruView (formerly Visual TruView) ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Network monitoring

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Alerts

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Network capacity planning

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Packet capture analysis

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Network mapping

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Customizable reports

    N/A
    0 Ratings
    5.1
    51%
    2 Ratings

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Hardware health monitoring

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • NETSCOUT TruView (formerly Visual TruView) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Datadog

    90%
    19 Ratings
    10.0

    TruView

    100%
    2 Ratings

    Usability

    10.0

    Datadog

    100%
    1 Rating

    TruView

    N/A
    0 Ratings

    Support Rating

    8.8

    Datadog

    88%
    10 Ratings
    10.0

    TruView

    100%
    2 Ratings

    Likelihood to Recommend

    Datadog

    Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
    Anonymous | TrustRadius Reviewer

    TruView

    Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
    Claudio Hoffer | TrustRadius Reviewer

    Pros

    Datadog

    • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
    • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
    • Lightweight agent on hosts
    Anthony Zappala | TrustRadius Reviewer

    TruView

    • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
    • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
    • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
    Victor Arana | TrustRadius Reviewer

    Cons

    Datadog

    • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
    • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
    • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
    Kevin Van Heusen | TrustRadius Reviewer

    TruView

    • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
    • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
    • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
    Claudio Hoffer | TrustRadius Reviewer

    Pricing Details

    Datadog

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    $0 Up to 5 hosts

    Datadog Editions & Modules

    On-premise Edition
    Infrastructure$15.001
    Log Management$1.272
    APM$31.003
    1. Per Host Per Month
    2. Per Million Log Events
    3. Per Host Per Month
    SaaS Edition
    Free$01
    Standard$15/host2
    EnterpriseCustom3
    1. Up to 5 hosts
    2. Up to 500 hosts
    3. 500+ hosts
    Additional Pricing Details

    TruView

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    TruView Editions & Modules

    Additional Pricing Details

    Usability

    Datadog

    Datadog 10.0
    Based on 1 answer
    The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
    Anonymous | TrustRadius Reviewer

    TruView

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Datadog

    Datadog 8.8
    Based on 10 answers
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Anonymous | TrustRadius Reviewer

    TruView

    TruView 10.0
    Based on 2 answers
    As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
    Claudio Hoffer | TrustRadius Reviewer

    Alternatives Considered

    Datadog

    We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
    Anonymous | TrustRadius Reviewer

    TruView

    Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
    Victor Arana | TrustRadius Reviewer

    Return on Investment

    Datadog

    • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
    • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
    Rajeshh Raghavan | TrustRadius Reviewer

    TruView

    • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
    • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
    • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
    Victor Arana | TrustRadius Reviewer

    Screenshots

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