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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    TruView

    Score8 out of 10
    N/ANETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
    Pricing
    DatadogTruView
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    No answers on this topic
    Offerings
    Pricing Offerings
    DatadogTruView
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
    More Pricing Information
    Community Pulse
    DatadogTruView
    Considered Both Products
    Datadog
    No answer on this topic
    NETSCOUT
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    50 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    52 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    32 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    36 Answers
    No answers on this topic
    Features
    DatadogTruView
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and NETSCOUT TruView
    Feature
    Datadog
    7.9
    2 Ratings
    6% below category average
    NETSCOUT TruView
    -
    Ratings
    Remote monitoring8.22 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings
    Multiple Server Monitoring7.72 Ratings00 Ratings
    Multi-device monitoring7.72 Ratings00 Ratings
    Automated alerts and notifications8.22 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and NETSCOUT TruView
    Feature
    Datadog
    6.1
    1 Ratings
    12% below category average
    NETSCOUT TruView
    -
    Ratings
    Patch Management7.31 Ratings00 Ratings
    Service configuration management6.41 Ratings00 Ratings
    Software and hardware inventory5.51 Ratings00 Ratings
    Policy-based automation5.51 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Datadog and NETSCOUT TruView
    Feature
    Datadog
    8.2
    2 Ratings
    3% above category average
    NETSCOUT TruView
    -
    Ratings
    Performance data reports8.22 Ratings00 Ratings
    Customizable reporting7.72 Ratings00 Ratings
    Data visualization8.62 Ratings00 Ratings
    Risk analysis8.22 Ratings00 Ratings
    Security
    Comparison of Security features of Datadog and NETSCOUT TruView
    Feature
    Datadog
    6.7
    1 Ratings
    9% below category average
    NETSCOUT TruView
    -
    Ratings
    Data backup and recovery6.41 Ratings00 Ratings
    Antivirus and malware management7.31 Ratings00 Ratings
    Administrator access control6.41 Ratings00 Ratings
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Datadog and NETSCOUT TruView
    Feature
    Datadog
    -
    Ratings
    NETSCOUT TruView
    9.5
    2 Ratings
    18% above category average
    Automated network device discovery00 Ratings10.02 Ratings
    Network monitoring00 Ratings10.02 Ratings
    Baseline threshold calculation00 Ratings10.02 Ratings
    Alerts00 Ratings10.02 Ratings
    Network capacity planning00 Ratings10.02 Ratings
    Packet capture analysis00 Ratings10.02 Ratings
    Network mapping00 Ratings10.02 Ratings
    Customizable reports00 Ratings5.12 Ratings
    Wireless infrastructure monitoring00 Ratings10.02 Ratings
    Hardware health monitoring00 Ratings10.02 Ratings
    Best Alternatives
    DatadogTruView
    Small Businesses
    Amazon CloudWatch
    Score7.6 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DatadogTruView
    Likelihood to Recommend
    8.9
    (65 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    4.3
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (44 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (7 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DatadogTruView
    Likelihood to Recommend
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    NETSCOUT
    Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
    Incentivized
    Read full review
    Pros
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    NETSCOUT
    • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
    • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
    • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    NETSCOUT
    • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
    • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
    • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
    Incentivized
    Read full review
    Likelihood to Renew
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    NETSCOUT
    No answers on this topic
    Usability
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    NETSCOUT
    No answers on this topic
    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    NETSCOUT
    As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
    Incentivized
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    Implementation Rating
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    NETSCOUT
    No answers on this topic
    Alternatives Considered
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    NETSCOUT
    Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
    Incentivized
    Read full review
    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    NETSCOUT
    • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
    • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
    • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.