DataMotion vs. Paubox Email Suite

Secure Data Transfer: When researchers need to securely transfer sensitive data, such as PHI and HIPAA data to collaborators or other researchers. Confidential Correspondence: For confidential correspondence, especially in scenarios where legal, financial, or sensitive information needs to be communicated securely, such as between research teams, institutions, or funding bodies.

Incentivized

It is well-suited where you have access to manage your business's own domain settings. It is well-suited to medical professionals requiring send/receive email encryption of PHI/PII in compliance with HIPAA. It is less well-suited to solo users than group users, due to Paubox's requirement to buy licenses in sets of 3 (requiring you to pay $120x3=$360 yearly for 3 licenses, even if you only need 1 license).

Incentivized

• Platform is intuitive and very easy to use from both a receiver and sender of the email.
• The "open" and/or "read" notifications serve as great documentation that a client has successfully seen and obtained the information that was being provided.
• The ability to include a simple link within an email signature prevents clients from having to go through a cumbersome portal or process to send a document securely.

Incentivized

• Email encryption.
• Impersonation detection.
• Email DLP.

Incentivized

• The address book interface to add users could be made simpler
• The copy and paste feature could be improved
• When composing an email the system should automatically search address book to provide less typing of Contact names already existing as a send to the person

Incentivized

• Only drawback was the actual setup in Outlook was a little tricky. I called support and they made it easy.

Incentivized

We have more testing to do before we decide if we will make a final decision to use the product as we believe we would also implement datamotion for the acquisitions we have planned for this year

The DataMotion SecureMail's best feature according to me is simply that it performs as promised with an immediate reduction in spam which has led to spam-related queries to the IT department practically non-existent. DataMotion SecureMail is pretty robust and hands off which is great.

Incentivized

Why are you asking me

Responses always seem timely and the support seems to be pretty good. We haven't really had any major issues with the software yet, so I that's the reason I gave only an 8. If something more difficult were to pop up, I'd have a little more to say on the support for the product.

Incentivized

Make sure to break up the implementation in phases

We can not afford Cisco products; in the end, everything we require is on the software side, not the hardware side. Also, we are trying to move away from these bulky appliance-type concepts of secure documentation and communication integrations. This federated easy, fast and multi-disciplinary API systems DataMotion has provided us is precisely what we need.

Paubox is much easier to use than other software we have tried. Once it's installed, we almost forget about it.

Incentivized

Ridiculous question. It’s scalable and that is why we would want to use it

• DataMotion has had a positive return on investment due to the fact that we have to post less, avoid postal fees, and ensure security.
• DataMotion has decreased the amount of compliance required when sending out information; when posting documents, we would have previously had to have documents checked by compliance for security, but now we can issue these clients directly.
• Everyone in the company uses DataMotion; this has saved both time and money because of the decreased number of letters being drafted; it has created a more efficient workforce and boosted productivity.

Incentivized

• Paubox provided a plug-n-play solution, requiring no extra development, so the switchover cost was very low.
• By integrating with our existing support system, Paubox added no overhead to our customer support.
• The user experience is great for the vast majority of our customers (those whose email provider supports TTL encryption), so customer satisfaction remains high.

Incentivized