Datasite Diligence Virtual Data Room vs. Thomson Reuters HighQ

Datasite is well suited for organizing large quantities of a variety of documents into folders. It is not as well suited for Xcel, which generally requires downloading in order to review, but there are quick preview options for Word and PDF items.

Incentivized

HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.

Incentivized

• User-friendly interface. We download datarooms for a single deal over 30+ times per deal (as the dataroom gets updated), so the interface being easy to access / navigate is extremely important.
• Features: Datasite Diligence Virtual Data Room gives great tools beyond just downloading a dataroom. Easy notifications when something gets downloaded, two factor authentication, ability to search data room or filter for recently uploaded files, etc.
• Organization: A lot of data rooms do not allow you to keep organized file paths. When you download a dataroom it often looses all the index folder names. Datasite Diligence Virtual Data Room keeps files extremely organized and is always available.

Incentivized

• Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
• Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
• Reliability. The product is cloud-based and rarely, if ever, unavailable.

Incentivized

• Major feature I noticed in other datarooms that's missing in Datasite Diligence Virtual Data Room is bulk download feature. I can select multiple files/folders under a parent folder, however, I would like to be able to download selected files/folders from among multiple folders.
• Another feature I'd love to see is a "New*" menu item in Q&A, just like we have in the Documents section correctly. I know I can still use the date to filter the latest answered questions, but having the "New" option makes it a lot easier to do a quick filter. My idea is that this option will show all activity that I haven't looked at since my last login, irrespective of date.

Incentivized

• It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.

Incentivized

It is my go to data room provider and I am super comfortable using it. I don't think I would want to use anything else since I can't trust them like I can trust Datasite

Incentivized

Tough to figure out at first but after using the platform for some time, you can get used to Datasite Diligence Virtual Data Room pretty quickly. Would be great to have more of a tutorial up front to better be able to navigate the software, especially starting off as the data dealt with is sensitive.

Great customer service and prompt responses to requests.

Incentivized

Files download and upload very quickly.

Incentivized

Customer service has always solved my issues in a relatively short period of time.

Incentivized

The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.

Incentivized

Excellent product and resource.

Incentivized

The indexing, file structure and document viewing are better in Datasite than each of the others. It's also easier to download or open documents in a new tab (vs. in browser) and easier to search and do targeted bulk downloads in Datasite.

Incentivized

I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.

Incentivized

There is a bulk download, and it appears there is a bulk upload which makes it easier to get multiple files onto the platform when needed.

Incentivized

As a professional services provider that leverages Datasite Diligence Virtual Data Room, Datasite is very helpful and useful.

Incentivized

• Allows my organization to quickly identify new data that has been uploaded in order to quickly communicate status to clients.
• No limits on number of files or file sizes which make it a great tool for any deal, large or small.

Incentivized

• Permits fairly simple administration by a single person for hundreds of Extranets
• One shop stopping for reliable, secure document sharing and signing with external parties
• Simple enough to use that internal and external users do not need training to take advantage of the product.

Incentivized