Datto Endpoint Backup vs. Keepit

It does exactly what it needs to do. If there is another MSP that needs a set-it-and-forget-it box they can deploy on client sites, I would recommend this box, especially if they are already using other Datto products such as Datto RMM, as it all integrates with the same portal.

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Any company that deals with the retention of important data should have Keepit to ensure operational security and data confidentiality. In scenarios such as using file servers in SharePoint, Teams, or Google Workspace, it's a tool that offers complete integration and helps save IT a lot of time on security incidents or human errors in file deletion. The fact that it only restores what is not in the folder, or backs up each version of the file given the snapshot date you choose, is fantastic. Toda companhia que lida com retenção de dados importantes, deve ter o keepit para garantir a segurança da opeção e confidencialidade dos dados, cenários como utilização de file server de arquivos no sharepoint, equipes do teams ou google workspace é uma ferramenta que tem total integração e ajuda a poucar muito tempo da TI em incidentes de segurança ou erros humanos na exclusão de arquivos. o fato dele só restaurar o que não coném na pasta, ou fazer o backup de cada versão do arquivo dado o dia do snapshot que você escolhe é maravilhoso. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

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• All clients on the same Webui.
• Easy to spin up a snapshot.
• Support is fast.

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• Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
• Being able to backup multiple tenants/platforms from a single interface is awesome.
• The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
• The interface is very intuitive and easy to navigate, it hides an awful lot of power

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• It can be sometimes complicated to change the settings.
• They make it very difficult to migrate the backups.

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• It would be great if they showed delta changes automatically instead of having to manually complete it
• When completing a cross-tenant restore (which works well) the notifications are hard to understand and use GUID's instead of DisplayNames
• It would be great if it backed up more than M365/Entra
• Bulk restore limited to 5k items

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Keepit is an awesome product that garantees a result with a simple interface, and a quick configuration integration. Nowadays the service is really good and all requests have been replied to very quickly, and that´s important for our satisfaction. The possibility of multiple points recovery is a plus as well.

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The webui is intuitive and well-organized. If you need any help, the online chat is quick to respond.

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Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.

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Never had a single issue with availability, what you would expect from this type of provider, it is perfect.

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No issues to report at all, pages are responsive, we have no other integrations, it is all good.

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Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.

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The communication from KeepIT was on point, we did the implementation based on very little information as it was so easy to deploy, yet super powerful, it is a great tool.

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Slide BCDR, which is not listed. The slide is much simpler, and I found the alerts and alert clearing to be much more effective than Datto. It takes far fewer clicks in the slide interface to do what I need. Slide support is a little bit worse than Datto as it has no live chat

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We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.

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It has been fantastic, never mised a beat and restore test are always perfect.

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• The only negative was that when trying to migrate to another BCDR solution, they were not helpful in recovering the data.

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• User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year
• Company blackout on disasters: pricelessly :-)
• Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info