Keepit gives peace of mind
Updated January 30, 2026

Keepit gives peace of mind

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Keepit

We backup multiple M365 tenants with Keepit. This solution covers all of our data and Azure settings, simple to setup and simple to use. The fact that we can backup more than one tenant is a big plus and sealed the deal for us. I have tested restoring mailboxes across tenants and it works really well.

Pros

  • Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
  • Being able to backup multiple tenants/platforms from a single interface is awesome.
  • The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
  • The interface is very intuitive and easy to navigate, it hides an awful lot of power

Cons

  • I would like to use Keepit to store my archive data, including offline mailboxes.
  • The are other solutions that do more backups per day, a greater frequency would be a bonus
  • Very quick to deploy and easy to manage, saves me a lot of time.
  • Having an immutable backup for many terabytes of data is amazing value.
  • We are coming up to our third year using Keepit, the peace of mind it provides, gives me total confidence in the product and it is an easy sell to the management.
We have a blend of mechanisms to protect our data and workloads. Keepit is by far the most important and will continue to be, as we transition our data and workloads to the cloud.
That is exactly what I do and Keepit is a real winner, it is simple to use, easy to deploy and I have total confidence in its ability to protect our data, one big worry less for me for sure.
Datto was a contender and does have more daily backups, but it could not backup multiple tenants.

Do you think Keepit delivers good value for the price?

Yes

Are you happy with Keepit's feature set?

Yes

Did Keepit live up to sales and marketing promises?

Yes

Did implementation of Keepit go as expected?

Yes

Would you buy Keepit again?

Yes

To secure M365 data in an immutable location, a central backup for our data, including exchange, SharePoint, teams including chat and Azure settings. Cross tenant restores only work with mailboxes, unfortunately SharePoint data cannot restore across tenants, this would be a great feature, for organisations that are consolidating multiple tenants.

Keepit Feature Ratings

Data Center Backup
10.0
Management dashboard
10
Retention options
10
Encryption
10
Enterprise Backup
10.0
Operational reporting and analytics
Not Rated
Malware protection
10
Ransomware Recovery
10
SaaS Backup
10.0
SaaS Product Integration
Not Rated
Multiple Data Restoration Options
10
Data Auditing and Search
Not Rated
Data Storage in the Cloud or On-Premises
Not Rated

Using Keepit

1 - IT Manager for restoring data as the need arises within the business, due to deletion or any other loss. We protect multiple tenants and around 70 users, from our offices in Europe and the Middle East. As we continue to move our data to Sharepoint, the value of the product is easily justfied.
1 - IT Manager and third party IT that provide holiday cover.
  • Restoring lost data
  • Peace of mind that we have lower RPO for critical data
  • Protecting our IP
  • Restoring mail data between tenants
  • Being able to see changes to files and folders in order to determine the best recovery point
  • Protecting Azure AD
  • Protecting third party SAAS
We have no issues with the product, it does exactly what we want and continues to do so. The team are great to work with,no hard selling or contant calls, really great company to work with.

Evaluating Keepit and Competitors

  • Cloud Solutions
  • Scalability
  • Ease of Use
We needed a cloud backup for our M365 data and KeepIT above all others offers a single portal with multple connectors enabling us to backup multiple tenants.
I would do it the same as before and probably still go with KeepIT

Keepit Implementation

The communication from KeepIT was on point, we did the implementation based on very little information as it was so easy to deploy, yet super powerful, it is a great tool.
  • Implemented in-house
Change management was minimal - There really were no issue as the change does not directly affect users. So communication was only to management and the process was so quick and easy, it would be difficult to add much in terms of change management
  • None what so ever

Keepit Support

It is rare that I have to reach out, but when I do I get a prompt and professional response. The team are knowledgable and passionate about their solution and it shows.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We bought what we considered to be the best bundle and it ticked all of our boxes.
During the intial discovery and onboarding discussions, both on Teams and over emails. The team worked well together,communication was great and all questions were answered, as a result I have had little need to go back with queries. Which to me speaks volumes about the people and platform, being well versed in what they know and the platform working perfectly.

Using Keepit

The portal is very simple to navigate and intuitive to use. I can quickly check points in time for folder or file restore. So many easy to use yet powerful features that I have not seen with other solutions, like being able to slect a timeframe and see the changes that have been made, this is invaluable when someone has lost a file or folder, but are not sure when.
ProsCons
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Finding missing files and folders for users
  • Restoring mail from one tenant to another
  • Clean dashboard

Keepit Reliability

It has been fantastic, never mised a beat and restore test are always perfect.
Never had a single issue with availability, what you would expect from this type of provider, it is perfect.
No issues to report at all, pages are responsive, we have no other integrations, it is all good.

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