Data Center Real-User Monitoring (DCRUM), discontinued vs. IBM Instana

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Data Center Real-User Monitoring (DCRUM), discontinued
Score 7.2 out of 10
N/A
Data Center Real-User Monitoring (DCRUM), also known as Dynatrace Network Application Monitoring (NAM), was an application monitoring solution focusing on user experience, with an emphasis on how the network – especially the WAN – influences user experience. It is a legacy product from Dynatrace, and is no longer sold or supported.N/A
IBM Instana
Score 8.1 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per Managed Virtual Server (MVS)
Pricing
Data Center Real-User Monitoring (DCRUM), discontinuedIBM Instana
Editions & Modules
No answers on this topic
Essentials
$20
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
Offerings
Pricing Offerings
Data Center Real-User Monitoring (DCRUM), discontinuedIBM Instana
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Data Center Real-User Monitoring (DCRUM), discontinuedIBM Instana
Features
Data Center Real-User Monitoring (DCRUM), discontinuedIBM Instana
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Data Center Real-User Monitoring (DCRUM), discontinued
7.2
3 Ratings
7% below category average
IBM Instana
-
Ratings
Application monitoring7.03 Ratings00 Ratings
Database monitoring6.03 Ratings00 Ratings
Threshold alerts7.03 Ratings00 Ratings
Predictive capabilities8.01 Ratings00 Ratings
Application performance management console8.03 Ratings00 Ratings
Collaboration tools8.03 Ratings00 Ratings
Out-of-the box templates to monitor applications7.03 Ratings00 Ratings
Application dependency mapping and thresholding8.03 Ratings00 Ratings
Virtualization monitoring6.03 Ratings00 Ratings
Server availability and performance monitoring7.03 Ratings00 Ratings
Server usage monitoring and capacity forecasting7.01 Ratings00 Ratings
IT Asset Discovery7.02 Ratings00 Ratings
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Data Center Real-User Monitoring (DCRUM), discontinuedIBM Instana
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User Ratings
Data Center Real-User Monitoring (DCRUM), discontinuedIBM Instana
Likelihood to Recommend
7.0
(3 ratings)
8.0
(47 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(1 ratings)
Usability
10.0
(1 ratings)
8.2
(3 ratings)
Support Rating
9.0
(1 ratings)
4.5
(1 ratings)
User Testimonials
Data Center Real-User Monitoring (DCRUM), discontinuedIBM Instana
Likelihood to Recommend
Discontinued Products
Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.
Read full review
IBM
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
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Pros
Discontinued Products
  • Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
  • DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
  • Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.
Read full review
IBM
  • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
  • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
  • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
  • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
  • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
  • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
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Cons
Discontinued Products
  • Major upgrades process is sometimes unpredictable.
  • The use of SQL Server should be evaluated for something else.
  • Easier SSL key handling.
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IBM
  • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
  • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
  • Open telemetry features which allow to send application data to Instana is not working as documented.
Read full review
Likelihood to Renew
Discontinued Products
No answers on this topic
IBM
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
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Usability
Discontinued Products
Best of breed.
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IBM
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
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Support Rating
Discontinued Products
The only thing missing for a 10, would be if they texted or called you back.
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IBM
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
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Alternatives Considered
Discontinued Products
Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.
Read full review
IBM
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
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Return on Investment
Discontinued Products
  • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, helped us get a lot of info on an ongoing issue.
  • It helped us figure out network bottlenecks in our environment.
  • It is a very costly tool and a lot of other cheaper tools give same kind of info.
Read full review
IBM
  • Increase up time by early failure identification and performance optimization based on findings in Instana.
  • Enhance user experience by mapping user issues with backend failures
  • Automated actions help fixing known issues without human intervention
  • increase support team efficiency by root cause analysis which decrease the incident solving time
Read full review
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