DDMSPLUS vs. Viewpoint Vista

it seems to be able to handle multiple locations well. It has a good vpn connection. It makes working at home easy. The problem is it is still run on a dos system. They are removing it slowly, but not all aspects of DDMSPLUS are easy. In my experience, it is hard to get any types of reporting out of that system. For us, AP and payroll are impossible.

Incentivized

The company has made a commitment to the use of the Vista products and continue to move forward trying to implement more with the Vista HR Management. From timekeeping to onboarding in the near future we strive to look for better ways to utilize the products for our accounting and payroll purposes.

Incentivized

• Accounting
• Order taking.
• Credit card payments.

Incentivized

• New employee on-boarding and personnel management
• Full spectrum accounting management (AP/AR/Payroll)
• Project management from contract award through project close-out
• Data security management, reporting and anlysis
• Equipment full lifespan management for costs, revenue and location tracking
• User Database allows for built-in customization capabilities to fit the most unique business requirements

• it is based on a dos system so a new refresh would be nice
• better order entry and history lookup
• easier history lookup
• easier end of month
• an overall refresh

Incentivized

• Their payroll module is terribly slow and very clunky.
• Job costing parameters are very strict and limited.
• Each module interface has too many forms and screens.
• There is too much flexibility regarding where to put information into the system. There isn't one place to do anything, which creates confusion for staff.

Incentivized

It is extremely customizable and tracks so many complicated costs very well, more-so than other construction software programs out there that we've used in the past. It is also not an easy program to use for those even slightly not comfortable with a computer. The help sections/knowledge base could be better organized and updated more. It is a very powerful software program for our business and we rely on it hugely to see how our projects are running in real-time.

Incentivized

For the most part, it's very functional and very useful.

Incentivized

I think that Vista's is an easy program to use very user friendly with lots of help features to allow the user to fix an issue without having to put a support call into Vista. The reporting and exporting capability's are strong.

Incentivized

Only issue is when there is an upgrade - it takes several times to get back logged in. Otherwise no issues with getting on to the program. We are set up on lap top or on the remote desk top. Works 90% of the time

No issue downloading the reports - I do find sometimes it is easier to export and save than it is to print to a pdf. Options on the different reports not consistent. You can print a couple projects on the JC Contract Status Report - but you have to do each project for the JC Cost by contract item - when neither one is a drill down - not a big deal

There are a few people that are perfect ratings, but if you dont get one of them it is a little difficult to move forwards. [...], [...], [...], [...], [...]. If you talk to one of them your problems will be solved very quickly. The other support agents im not as familiar with but, in my opinion, some are good

Incentivized

When privately owned, it was very good, then dropped when owned by Bane Capital Investments. Now that it has been bought by Trimble and has a home, support is back up again. Response time is better than most software companies, and the information provided is good. They have Chat support for quick answers, and a good Knowledge Base and video libraries.

I was not part of the in person training. I am assuming the training went well - but I did all my training through viewpoint academy.

Excellent training! They keep you on track to insure your implementation is going as planned. There are ample ways to receive additional training and training can be provided by position type. If you put on the effort, the training is there.

The trainer Viewpoint sent did not understand the processes, he only knew where the modules were located. He had no understanding of the actual process itself.

Incentivized

I personally have not used another ERP system other than Viewpoint Vista. I am sure there are others out there, but from listening to my managers experiences before Great Basin Industrial implemented Viewpoint, the other options were less superior to what Viewpoint offers. I think if you are looking for an ERP system in the construction industry, then Viewpoint is the way to go

Incentivized

I wasn't part of the integration.

Incentivized

For a small business - this program is well used in the accounting and operations. The two different work plans are set up for success. Alot of the programs we do not use - but like the reports that are generated - one disadvantage if you do not know crystal reports you cannot edit your form to meet your needs so there is a lot of printing different several forms to get all the information you need.

I wasn't part of the integration.

Incentivized

• Things like contracts under the master account only instead of having to carry them through to all departments would be a plus!

Incentivized

• Not sure I can speak to this as the company moved to Viewpoint before I began here. I think it is helpful for the Project Management and Superintendent staff to easily review how specific job items went, which we do in the PM contract drilldown analysis

Incentivized