Degreed vs. Skilljar’s Customer Education LMS Platform

Degreed is a software that is undoubtedly worth integrating in companies that plan or require the teaching of new topics and material to their employees. This platform is very easy to use, the interface is easy to use and provides detailed information on the learning that each of the employees has had, these learning details can be viewed by accessing the profile section of each employee. Degreed allows you to share strategic material with employees in the form of a "playlist" so that they can learn in an order of all the information. In addition, it allows you to create all kinds of certifications to provide employees with certificates based on behavior, evidence and approvers. These three certification phases make it possible to verify the information learned by the employee, in addition, they allow it to be known how much he has learned and what skills he has developed during that learning period. Without a doubt, Degreed is the best option for all companies that want to add learning content for their employees.

Incentivized

Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.

For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.

Incentivized

• Onboarding process is great
• Easy to use interface, no one ever has had issues navigating through it
• Offers a lot of educational courses and classes

Incentivized

• Unlimited courses, learning paths, quizzes, pages, plans, and certifications
• Ease of use for students, administrators, and content creators
• Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
• Asking for and listening to customer feedback for enhancements
• Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site

Incentivized

• Degreed itself doesn't offer a whole lot of courses.
• It can be tricky to add some material that is found outside the platform.

Incentivized

• Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
• Features that allow for the translation of content to allow access to content across languages.
• Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.

Incentivized

I like what you are using and how we are doing it. Also, changing systems is a lot of work

Incentivized

The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.

FAQ section is very helpful and website allows you to do many things like keeping your account even if you have left your company.

Incentivized

I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team

Incentivized

Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process

Incentivized

I think that in a business setting, Degreed is more streamlined to benefit us than almost any other tool. Canvas is great in higher/lower education where the learning is the actual product. In a business setting, tools like Degreed and Bridge do a wonderful job helping our employees build and show their own ROI to upper management.

Incentivized

Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive

Incentivized

• Our employees were able to develop new skills and new talents that allowed them to have better productivity and could develop better activities within our labor sector.
• We have saved money on the learning material compartment. We used to spend a lot of money on material for our employees, but the courses Degreed offers are at a more affordable price.
• The socialization of our employees has improved significantly. Thanks to the "community" system that Degreed offers, our employees can discuss learning topics while taking a course or watching a video.

Incentivized

• Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
• So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.

Incentivized