What users are saying about
2 Ratings
2 Ratings
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Score 6.3 out of 100
10 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Delivra

As far as I know, Delivra is the only email marketing software that allows for every instance of a personalized email to be bcc'ed to an internal email address. This is a niche feature, but can be very useful for companies that need detailed records of all client communication for posterity.
Alex Varney | TrustRadius Reviewer

Pinpointe On-Demand

Pinpointe is perfect for managing large numbers of contacts, including gathering new contacts and storing them throughout your databases, which can further be broken into lists and then individual tags for sorting and sending.Where it really excels is in the email marketing sector. We are able to send as many as several hundred thousand emails per hour, making sure all of our customers get time sensitive marketing material quickly.
Christopher Boyd | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Delivra
6.8
Pinpointe On-Demand
9.1
WYSIWYG email editor
Delivra
7.0
Pinpointe On-Demand
9.5
Dynamic content
Delivra
8.0
Pinpointe On-Demand
9.7
Ability to test dynamic content
Delivra
8.0
Pinpointe On-Demand
9.6
A/B testing
Delivra
7.0
Pinpointe On-Demand
8.4
Mobile optimization
Delivra
7.1
Pinpointe On-Demand
9.5
Email deliverability reporting
Delivra
9.7
Pinpointe On-Demand
8.2
List management
Delivra
2.4
Pinpointe On-Demand
9.6
Triggered drip sequences
Delivra
5.0
Pinpointe On-Demand
8.6
Landing pages
Delivra
Pinpointe On-Demand
8.5

Reporting & Analytics

Delivra
7.4
Pinpointe On-Demand
9.6
Dashboards
Delivra
9.1
Pinpointe On-Demand
9.7
Standard reports
Delivra
8.2
Pinpointe On-Demand
9.7
Custom reports
Delivra
5.0
Pinpointe On-Demand
9.6

Pros

Delivra

  • User-friendly - once I understood the platform better, it took only a few minutes for me to prepare the reminder based on the survey invitation.
  • Trustworthy - I could trust that my emails were sent successfully.
  • Had the necessary tools - I only used a few of the features, but the ones I did use were easy to implement for the emails.
Rebecca Lynn Kouroupis | TrustRadius Reviewer

Pinpointe On-Demand

  • The detailed statistics page is really helpful.
  • Excellent and flexible Builder.
  • Customer Service responds within one hour.
  • Stock photos included.
  • Database separation & sub-accounts.
  • Excellent multi-inbox previewer available.
  • Responsive templates.
  • Invaluable webinars and training.
Anonymous | TrustRadius Reviewer

Cons

Delivra

  • The contact database is not easy to navigate and we are limited by the number of contact categories we can create, and the ones we can delete. When personalizing emails it is hard to see past all the unneeded database properties to find the ones I want to include.
  • Every time I log in from https://www.delivra.com/ it opens a second window with the app and leaves the first window. It should go directly to the app in the same window.
  • Within the app, you can't open links in new tabs for easy comparison between different files/versions. It would be nice to have one email open and be able to easily open a different draft "in a new tab" without having to open a new window, log in again, and navigate to the needed file.
Alex Varney | TrustRadius Reviewer

Pinpointe On-Demand

  • Depending on the amount, when I am in the middle of uploading a list of contacts I get bumped out and have to submit a request to increase my dataset. That being said, our company as a whole is happy with what Pinpointe provides us with as is.
Alex Ashbaugh | TrustRadius Reviewer

Likelihood to Renew

Delivra

No score
No answers yet
No answers on this topic

Pinpointe On-Demand

Pinpointe On-Demand 9.0
Based on 3 answers
Pinpointe On-Demand is a critical component of our marketing infrastructure and we will continue to use it to support our email marketing requirements
Donna Parent | TrustRadius Reviewer

Support Rating

Delivra

No score
No answers yet
No answers on this topic

Pinpointe On-Demand

Pinpointe On-Demand 9.1
Based on 1 answer
They are quick to respond to requests, usually within an hour. If they don't have an immediate fix to a problem, they let me know what the status is and what they are doing about a request. In some cases, if the development team needs to be involved because a bug is found, they have fixed and patched the system same day. Rarely do I ever get that kind of customer support response with any other company.They don't have a premium support tier because they treat every request with the same level of professionalism and response time (again, to at least let you know it was received and an actual person is looking at it, even if they are busy with other requests).
Christopher Boyd | TrustRadius Reviewer

Alternatives Considered

Delivra

I had the ability to manually suppress who I wanted to send the email to, as well as individually send a link to members/customers without depending on Qualtrics ability to "send to non-survey respondents."
Rebecca Lynn Kouroupis | TrustRadius Reviewer

Pinpointe On-Demand

Pinpointe is a great #2 for specialty campaigns. Our bounce rates were higher than with other providers. Pinpointe's detailed reports and interface are a step above the competition.
Anonymous | TrustRadius Reviewer

Return on Investment

Delivra

  • Delivra has been well suited to the needs of a particular client, and allowed for campaigns to be executed in line with their needs.
  • Delivra is another tool in our company's email marketing/marketing automation toolbox that can be used when needed or at a different price point from other platforms.
  • Overall, we haven't widely deployed Delivra.
Alex Varney | TrustRadius Reviewer

Pinpointe On-Demand

  • Our ROI has gone up significantly since using Pinpointe.
  • We are able to use the coding to implement a join form on our website directly so we don't have to download from our website and upload to Pinpointe each time we want to add our contacts.
  • Our emails show up white-labeled so it is our own branding on all emails.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Delivra

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Delivra Editions & Modules

Additional Pricing Details

Pinpointe On-Demand

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pinpointe On-Demand Editions & Modules

Edition
Enterprise Edition$390+1
Standard Edition$74+2
  1. Per User; Email Volume
  2. Contacts, Email Volume
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Delivra
6.3
Pinpointe On-Demand
8.5

Likelihood to Renew

Delivra
Pinpointe On-Demand
9.0

Support Rating

Delivra
Pinpointe On-Demand
9.1

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