What users are saying about
11 Ratings
31 Ratings
11 Ratings
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Score 6.7 out of 100
31 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

DELMIAWORKS

EnterpriseIQ is very well suited to a company in the plastics industry as the core software would not need to be modified.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.
John Heinzel | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

DELMIAWORKS
10.0
Epicor Eclipse
8.5
Pay calculation
DELMIAWORKS
10.0
Epicor Eclipse
10.0
Benefit plan administration
DELMIAWORKS
10.0
Epicor Eclipse
9.0
Direct deposit files
DELMIAWORKS
10.0
Epicor Eclipse
8.6
Salary revision and increment management
DELMIAWORKS
10.0
Epicor Eclipse
7.0
Reimbursement management
DELMIAWORKS
10.0
Epicor Eclipse
7.6

Customization

DELMIAWORKS
7.0
Epicor Eclipse
7.2
API for custom integration
DELMIAWORKS
7.0
Epicor Eclipse
7.7
Plug-ins
DELMIAWORKS
Epicor Eclipse
6.7

Security

DELMIAWORKS
8.3
Epicor Eclipse
7.7
Single sign-on capability
DELMIAWORKS
8.4
Epicor Eclipse
8.0
Role-based user permissions
DELMIAWORKS
8.2
Epicor Eclipse
7.5

Reporting & Analytics

DELMIAWORKS
7.4
Epicor Eclipse
6.6
Dashboards
DELMIAWORKS
7.5
Epicor Eclipse
6.6
Standard reports
DELMIAWORKS
6.5
Epicor Eclipse
6.4
Custom reports
DELMIAWORKS
8.2
Epicor Eclipse
6.9

General Ledger and Configurable Accounting

DELMIAWORKS
8.1
Epicor Eclipse
7.2
Accounts payable
DELMIAWORKS
8.2
Epicor Eclipse
7.0
Accounts receivable
DELMIAWORKS
8.2
Epicor Eclipse
6.9
Global Financial Support
DELMIAWORKS
Epicor Eclipse
7.0
Primary and Secondary Ledgers
DELMIAWORKS
Epicor Eclipse
7.2
Intercompany Accounting
DELMIAWORKS
Epicor Eclipse
7.2
Localizations
DELMIAWORKS
Epicor Eclipse
6.8
Journals and Reconciliations
DELMIAWORKS
Epicor Eclipse
7.3
Enterprise Accounting
DELMIAWORKS
Epicor Eclipse
8.1
Configurable Accounting
DELMIAWORKS
Epicor Eclipse
8.2
Centralized Rules Framework
DELMIAWORKS
Epicor Eclipse
6.8
Standardized Processes
DELMIAWORKS
Epicor Eclipse
6.7

Inventory Management

DELMIAWORKS
8.9
Epicor Eclipse
7.1
Inventory tracking
DELMIAWORKS
10.0
Epicor Eclipse
7.4
Automatic reordering
DELMIAWORKS
8.7
Epicor Eclipse
6.7
Location management
DELMIAWORKS
9.0
Epicor Eclipse
7.6
Manufacturing module
DELMIAWORKS
8.0
Epicor Eclipse
6.6

Order Management

DELMIAWORKS
7.9
Epicor Eclipse
7.4
Pricing
DELMIAWORKS
8.0
Epicor Eclipse
7.3
Order entry
DELMIAWORKS
8.4
Epicor Eclipse
7.7
Credit card processing
DELMIAWORKS
8.0
Epicor Eclipse
8.0
Cost of goods sold
DELMIAWORKS
7.2
Epicor Eclipse
7.8
Order Orchestration
DELMIAWORKS
Epicor Eclipse
7.4
End-to-end order visibility
DELMIAWORKS
Epicor Eclipse
7.1
Order exception Resolution
DELMIAWORKS
Epicor Eclipse
6.6

Subledger and Financial Process

DELMIAWORKS
Epicor Eclipse
7.2
Automated Invoice Processing
DELMIAWORKS
Epicor Eclipse
7.5
Shared Services Payments
DELMIAWORKS
Epicor Eclipse
7.7
Billings Management
DELMIAWORKS
Epicor Eclipse
6.9
Customer Receipt Applications
DELMIAWORKS
Epicor Eclipse
6.8
Customer Collections
DELMIAWORKS
Epicor Eclipse
7.6
Revenue Recognition
DELMIAWORKS
Epicor Eclipse
7.8
Cash Management
DELMIAWORKS
Epicor Eclipse
7.4
Asset Management
DELMIAWORKS
Epicor Eclipse
7.4
Travel & Expense Management
DELMIAWORKS
Epicor Eclipse
7.3
Budgetary Control & Encumbrance Accounting
DELMIAWORKS
Epicor Eclipse
6.1
Period Close
DELMIAWORKS
Epicor Eclipse
7.5
Transactions Tax
DELMIAWORKS
Epicor Eclipse
7.4
Subledger Reconciliations
DELMIAWORKS
Epicor Eclipse
7.3
3rd Party Accounting Systems
DELMIAWORKS
Epicor Eclipse
6.0

Project Financial Management

DELMIAWORKS
Epicor Eclipse
5.7
Budgeting and Forecasting
DELMIAWORKS
Epicor Eclipse
6.7
Project Costing
DELMIAWORKS
Epicor Eclipse
7.1
Cost Capture
DELMIAWORKS
Epicor Eclipse
6.2
Capital Project Management
DELMIAWORKS
Epicor Eclipse
5.9
Customer Invoicing
DELMIAWORKS
Epicor Eclipse
7.4
Customer Contract Compliance
DELMIAWORKS
Epicor Eclipse
7.6
Project Revenue Recognition
DELMIAWORKS
Epicor Eclipse
7.0
Project Financial Performance Analysis
DELMIAWORKS
Epicor Eclipse
4.6
Project Financials Dashboard
DELMIAWORKS
Epicor Eclipse
3.6
Real-time Financial Reporting
DELMIAWORKS
Epicor Eclipse
5.8
Embedded Business Intelligence
DELMIAWORKS
Epicor Eclipse
2.7
Project Planning Collaboration
DELMIAWORKS
Epicor Eclipse
3.3

Project Execution Management

DELMIAWORKS
Epicor Eclipse
6.4
Project Planning and Scheduling
DELMIAWORKS
Epicor Eclipse
6.7
Project Manager Dashboard
DELMIAWORKS
Epicor Eclipse
6.8
Resource Manager Dashboard
DELMIAWORKS
Epicor Eclipse
6.8
Task Insight for Project Managers
DELMIAWORKS
Epicor Eclipse
5.7
Project Manager Mobile Functionality
DELMIAWORKS
Epicor Eclipse
6.4
Team Member Task Collaboration
DELMIAWORKS
Epicor Eclipse
6.4
Team Member Mobile Functionality
DELMIAWORKS
Epicor Eclipse
6.4
Real-Time Project Reporting
DELMIAWORKS
Epicor Eclipse
7.3
Product Lifecycle Management
DELMIAWORKS
Epicor Eclipse
5.1

Grants Management

DELMIAWORKS
Epicor Eclipse
8.0
Award Lifecycle Management
DELMIAWORKS
Epicor Eclipse
8.0
Spending Control
DELMIAWORKS
Epicor Eclipse
7.9
Indirect Cost Management
DELMIAWORKS
Epicor Eclipse
7.9
Billing
DELMIAWORKS
Epicor Eclipse
8.2

Procurement

DELMIAWORKS
Epicor Eclipse
6.1
Sourcing Team Collaboration
DELMIAWORKS
Epicor Eclipse
6.1
Sourcing Analysis
DELMIAWORKS
Epicor Eclipse
5.0
Bids Analyzed and Compared
DELMIAWORKS
Epicor Eclipse
5.1
Catalog Shopping E-Commerce for Employees
DELMIAWORKS
Epicor Eclipse
5.4
Contract Authoring
DELMIAWORKS
Epicor Eclipse
6.8
Contract Compliance Management
DELMIAWORKS
Epicor Eclipse
7.3
Contract History
DELMIAWORKS
Epicor Eclipse
6.8
Contract Renewal Automation
DELMIAWORKS
Epicor Eclipse
5.5
Contract Repository
DELMIAWORKS
Epicor Eclipse
4.8
Contract Standardization and Enforcement
DELMIAWORKS
Epicor Eclipse
5.1
Electronic Signatures
DELMIAWORKS
Epicor Eclipse
7.2
Invoice Automated Matching
DELMIAWORKS
Epicor Eclipse
6.5
Purchasing Risk and Compliance Management
DELMIAWORKS
Epicor Eclipse
6.1
Requisitions-to-Purchase Orders Integrated
DELMIAWORKS
Epicor Eclipse
6.8
Spend Compliance Management
DELMIAWORKS
Epicor Eclipse
6.4
Supplier Assessment
DELMIAWORKS
Epicor Eclipse
5.4
Supplier Communication and Collaboration
DELMIAWORKS
Epicor Eclipse
6.8
Supplier Management
DELMIAWORKS
Epicor Eclipse
6.8
Supplier Portal
DELMIAWORKS
Epicor Eclipse
6.4

Risk Management

DELMIAWORKS
Epicor Eclipse
4.5
Risk Repository
DELMIAWORKS
Epicor Eclipse
2.7
Control Management
DELMIAWORKS
Epicor Eclipse
6.2
Control Mapping
DELMIAWORKS
Epicor Eclipse
3.6
Control Efficiency Assessments
DELMIAWORKS
Epicor Eclipse
4.5
Automated Control Assessments
DELMIAWORKS
Epicor Eclipse
5.5
Assessment Capture
DELMIAWORKS
Epicor Eclipse
5.5
Issue Detection
DELMIAWORKS
Epicor Eclipse
4.1
Automatic Notification
DELMIAWORKS
Epicor Eclipse
4.5
Remediation and Certification
DELMIAWORKS
Epicor Eclipse
3.8

Logistics

DELMIAWORKS
Epicor Eclipse
4.9
Transportation Planning and Optimization
DELMIAWORKS
Epicor Eclipse
4.3
Transportation Sourcing Management
DELMIAWORKS
Epicor Eclipse
4.9
Transportation Process Integration
DELMIAWORKS
Epicor Eclipse
4.8
Transportation Execution Management
DELMIAWORKS
Epicor Eclipse
4.2
Freight Payment Automation
DELMIAWORKS
Epicor Eclipse
5.5
Trade Management
DELMIAWORKS
Epicor Eclipse
4.1
Trade Regulatory Compliance Management
DELMIAWORKS
Epicor Eclipse
6.4
Customs Document Collaboration
DELMIAWORKS
Epicor Eclipse
1.0
Fulfillment Management
DELMIAWORKS
Epicor Eclipse
6.3
Inventory Visibility
DELMIAWORKS
Epicor Eclipse
6.2
Warehouse Workforce Management
DELMIAWORKS
Epicor Eclipse
6.3

Manufacturing

DELMIAWORKS
Epicor Eclipse
5.0
Production Process Design
DELMIAWORKS
Epicor Eclipse
4.5
Supply Chain Business Flows
DELMIAWORKS
Epicor Eclipse
4.1
Production Management
DELMIAWORKS
Epicor Eclipse
5.7
Contracted Manufacturing Management
DELMIAWORKS
Epicor Eclipse
4.1
Configuration Management
DELMIAWORKS
Epicor Eclipse
6.4
Work Definition
DELMIAWORKS
Epicor Eclipse
4.8
Work Execution
DELMIAWORKS
Epicor Eclipse
5.4
Advanced Fulfillment
DELMIAWORKS
Epicor Eclipse
5.1
Manufacturing Costs
DELMIAWORKS
Epicor Eclipse
4.8

Supply Chain

DELMIAWORKS
Epicor Eclipse
5.7
Forecasting
DELMIAWORKS
Epicor Eclipse
6.2
Inventory Planning
DELMIAWORKS
Epicor Eclipse
6.6
Multi-tier Supply Chain Planning
DELMIAWORKS
Epicor Eclipse
4.4
Performance Monitoring
DELMIAWORKS
Epicor Eclipse
5.6

Product Lifecycle Management

DELMIAWORKS
Epicor Eclipse
6.2
Ideation Management
DELMIAWORKS
Epicor Eclipse
6.5
Requirements Management
DELMIAWORKS
Epicor Eclipse
6.1
Proposal Management
DELMIAWORKS
Epicor Eclipse
5.9
Innovation Portfolio Management
DELMIAWORKS
Epicor Eclipse
5.8
Product Master Data Management
DELMIAWORKS
Epicor Eclipse
6.4
Vendor Portal
DELMIAWORKS
Epicor Eclipse
6.3
Project Portfolio Management
DELMIAWORKS
Epicor Eclipse
6.4

Pros

DELMIAWORKS

  • IQMS does a good job of responding to customer issues. Their tech staff helps with any problems until they are solved sometimes expediting issues up to testing to get the issue resolved.
  • IQMS has competent trainers that do on sight training. They have helped in this area a couple of times with implementation of different modules.
  • IQMS is very user friendly from the production floor all the way to the top of your organization.
Marie Wheaton | TrustRadius Reviewer

Epicor Eclipse

  • Sales Order tracking, even returns are strengths of Epicor Eclipse. It can be set up to match returns to previous orders so that the correct credits are applied. It is capable of setting up contract pricing as well as matrix level pricing according to sales velocity or individual customer buyer programs.
  • Purchasing can be set up to work by full line buys or short buys while still maintaining a balanced inventory level of vendor line product.
  • Vendor Invoices and purchase orders are easily matched up for payment and the diverse reporting features are able to provide multi-faceted views of Product Sales, Items with No Sales, or Sales or Purchasing trends, just to name a few.
  • It is also tracking warehouse operation in both RF and non-RF environments, or a combination of the two.
Bob McFarland | TrustRadius Reviewer

Cons

DELMIAWORKS

  • Accounting reports: accrued receipts reporting makes it difficult to reconcile.
  • Fixed assets: depreciation posts to the general ledger at the asset level, generating inordinately large numbers of relatively meaningless transactions.
  • Process cost: PIT display lacks many useful fields, including vendor name and number.
  • Financial reports carry beyond two decimal places.
  • Report structures are not sensibly arranged, and many reports imbed data within text fields, making manipulation and reporting more time-consuming.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

  • The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
  • Their Tier 1 level tech support leaves a little to be desired.
  • It would be nice to switch between open windows/screens.
Erik Hall | TrustRadius Reviewer

Likelihood to Renew

DELMIAWORKS

DELMIAWORKS 8.0
Based on 1 answer
Given how invested we are it would be hard not to renew as don't want to go through another implementation.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

Epicor Eclipse 4.4
Based on 3 answers
I use it every day and can't see a reason why I would stop unless I started a new job. If I were to leave my present position, the new job would be much more attractive if they were Eclipse users.
Gabriel Llull | TrustRadius Reviewer

Usability

DELMIAWORKS

DELMIAWORKS 7.0
Based on 1 answer
Overall much easier to use than our previous system.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

Epicor Eclipse 7.3
Based on 1 answer
This is very easy to use for someone that hasn't ever used the system before. Despite any preconceived notions about how a system should function they can learn this and become efficient with really not a lot of effort. I have used many systems and this is probably one of the easiest I have ever had to learn to navigate and use.
Erik Hall | TrustRadius Reviewer

Reliability and Availability

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 9.1
Based on 1 answer
I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.
Erik Hall | TrustRadius Reviewer

Performance

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 9.1
Based on 1 answer
Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.
Erik Hall | TrustRadius Reviewer

Support Rating

DELMIAWORKS

DELMIAWORKS 2.0
Based on 1 answer
Very poor, try to call company support as a last resort as I know how much time it will take out of my day without getting a solution. It seems like the help desk does not have appropriate experience using the software. It would be nice of there was a separate support line to call for more experienced users of the software so we don't get someone just reading from the help file.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

Epicor Eclipse 5.5
Based on 1 answer
The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.
Erik Hall | TrustRadius Reviewer

In-Person Training

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 9.1
Based on 1 answer
The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.
Erik Hall | TrustRadius Reviewer

Online Training

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 8.2
Based on 1 answer
The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
Erik Hall | TrustRadius Reviewer

Implementation Rating

DELMIAWORKS

DELMIAWORKS 7.0
Based on 1 answer
It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

Epicor Eclipse 4.5
Based on 1 answer
I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.
Erik Hall | TrustRadius Reviewer

Alternatives Considered

DELMIAWORKS

Workday is wonderful from an HR perspective and has way more functionality than IQMS. Workday is also much more intuitive to use and is more customizable to suit your needs. It has much more reporting functionality. I did not select IQMS, it was already in place when I started with the company.
Amanda Koehn, SHRM-SCP | TrustRadius Reviewer

Epicor Eclipse

Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.
Anonymous | TrustRadius Reviewer

Scalability

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 4.5
Based on 1 answer
I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.
Erik Hall | TrustRadius Reviewer

Return on Investment

DELMIAWORKS

  • Our implementation of warehouse management was probably the best investment our company has made recently. The control gained over our inventory is a tremendous asset and allows to see in an instant whether or not we can meet our customers' demands.
Bev Rosebrough | TrustRadius Reviewer

Epicor Eclipse

  • One of the main positive ROI impacts has been the constant upgrading and adding of new features to keep the software user friendly, relative, and robust.
  • Our credit manager has said it has made their job easier with daily reports to catch pricing discrepancies and straighten out before they go to invoice makes us look better.
  • With the addition of sale analytics it has given our sales force tools and new approaches to our customer base which has raised profitability.
Glen Ritter | TrustRadius Reviewer

Pricing Details

DELMIAWORKS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Epicor Eclipse

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

DELMIAWORKS
4.2
Epicor Eclipse
5.6

Likelihood to Renew

DELMIAWORKS
8.0
Epicor Eclipse
4.4

Usability

DELMIAWORKS
7.0
Epicor Eclipse
7.3

Reliability and Availability

DELMIAWORKS
Epicor Eclipse
9.1

Performance

DELMIAWORKS
Epicor Eclipse
9.1

Support Rating

DELMIAWORKS
2.0
Epicor Eclipse
5.5

In-Person Training

DELMIAWORKS
Epicor Eclipse
9.1

Online Training

DELMIAWORKS
Epicor Eclipse
8.2

Implementation Rating

DELMIAWORKS
7.0
Epicor Eclipse
4.5

Scalability

DELMIAWORKS
Epicor Eclipse
4.5

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