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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A

    Salesforce Starter

    Score9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    Pricing
    DemandforceSalesforce Starter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandforceSalesforce Starter
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandforceSalesforce Starter
    Considered Both Products
    Demandforce
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    DemandforceSalesforce Starter
    Sales Force Automation
    Comparison of Sales Force Automation features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    7.8
    2 Ratings
    0% below category average
    Salesforce Starter
    8.7
    7 Ratings
    10% above category average
    Customer data management / contact management8.02 Ratings7.37 Ratings
    Workflow management9.01 Ratings00 Ratings
    Territory management7.01 Ratings7.57 Ratings
    Opportunity management8.01 Ratings9.07 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings9.46 Ratings
    Contract management7.01 Ratings00 Ratings
    Quote & order management7.01 Ratings9.55 Ratings
    Interaction tracking8.01 Ratings8.56 Ratings
    Channel / partner relationship management8.01 Ratings9.75 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Salesforce Starter
    -
    Ratings
    Case management9.02 Ratings00 Ratings
    Call center management9.02 Ratings00 Ratings
    Help desk management9.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    9.0
    3 Ratings
    15% above category average
    Salesforce Starter
    7.2
    6 Ratings
    7% below category average
    Lead management9.01 Ratings7.26 Ratings
    Email marketing9.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Salesforce Starter
    8.2
    5 Ratings
    6% above category average
    Task management9.01 Ratings9.65 Ratings
    Billing and invoicing management9.01 Ratings6.35 Ratings
    Reporting9.01 Ratings8.65 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Salesforce Starter
    9.0
    5 Ratings
    16% above category average
    Forecasting9.01 Ratings9.05 Ratings
    Pipeline visualization9.01 Ratings8.85 Ratings
    Customizable reports9.01 Ratings9.25 Ratings
    Customization
    Comparison of Customization features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Salesforce Starter
    6.7
    6 Ratings
    13% below category average
    Custom fields9.02 Ratings7.06 Ratings
    Custom objects9.02 Ratings7.05 Ratings
    Scripting environment9.02 Ratings5.75 Ratings
    API for custom integration9.01 Ratings7.35 Ratings
    Security
    Comparison of Security features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    9.0
    2 Ratings
    7% above category average
    Salesforce Starter
    8.6
    6 Ratings
    2% above category average
    Single sign-on capability9.02 Ratings8.66 Ratings
    Role-based user permissions9.01 Ratings8.66 Ratings
    Social CRM
    Comparison of Social CRM features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Salesforce Starter
    8.6
    5 Ratings
    14% above category average
    Social data9.01 Ratings00 Ratings
    Social engagement9.01 Ratings8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Salesforce Starter
    8.2
    5 Ratings
    8% above category average
    Marketing automation9.01 Ratings8.35 Ratings
    Compensation management9.01 Ratings8.15 Ratings
    Platform
    Comparison of Platform features of Demandforce and Salesforce Starter
    Feature
    Demandforce
    9.0
    2 Ratings
    17% above category average
    Salesforce Starter
    8.3
    6 Ratings
    9% above category average
    Mobile access9.02 Ratings8.36 Ratings
    Best Alternatives
    DemandforceSalesforce Starter
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandforceSalesforce Starter
    Likelihood to Recommend
    3.0
    (7 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    4.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (4 ratings)
    User Testimonials
    DemandforceSalesforce Starter
    Likelihood to Recommend
    Demandforce
    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Incentivized
    Read full review
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
    Read full review
    Pros
    Demandforce
    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Incentivized
    Read full review
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    Cons
    Demandforce
    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Incentivized
    Read full review
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    Likelihood to Renew
    Demandforce
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Demandforce
    No answers on this topic
    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    Alternatives Considered
    Demandforce
    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Incentivized
    Read full review
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
    Read full review
    Return on Investment
    Demandforce
    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Incentivized
    Read full review
    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
    Read full review
    ScreenShots

    Demandforce Screenshots

    Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.

    Salesforce Starter Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot