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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    Hyper Private Access

    Score10 out of 10
    Small Businesses (1-50 employees)
    HPA is a Business VPN, or Virtual Private Network, presented as a secret, safe tunnel on the internet that companies can use to keep their online stuff private and secure.

    $5.99

    per month per user

    Pricing
    DemandToolsHyper Private Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandToolsHyper Private Access
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandToolsHyper Private Access
    Considered Both Products
    Validity
    No answer on this topic
    Hyper ICT Oy
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    DemandToolsHyper Private Access
    Identity Management
    Comparison of Identity Management features of DemandTools and Hyper Private Access
    Feature
    DemandTools
    -
    Ratings
    Hyper Private Access
    10.0
    1 Ratings
    13% above category average
    Multi-Factor Authentication00 Ratings10.01 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of DemandTools and Hyper Private Access
    Feature
    DemandTools
    -
    Ratings
    Hyper Private Access
    9.5
    1 Ratings
    10% above category average
    Continuous Verification00 Ratings9.01 Ratings
    Admin Access Control00 Ratings10.01 Ratings
    Network Data Encryption00 Ratings10.01 Ratings
    Network Topology Mapping00 Ratings9.01 Ratings
    Best Alternatives
    DemandToolsHyper Private Access
    Small Businesses
    Dataloader.io
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    Dataloader.io
    Score10 out of 10
    Forescout Vistaro Platform
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsHyper Private Access
    Likelihood to Recommend
    10.0
    (118 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    -
    (0 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DemandToolsHyper Private Access
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
    Read full review
    Hyper ICT Oy
    It is not necessary for a call center to use a secure network, but network admins need HPA. The reasoning behind this is that securing private access is so important.
    Incentivized
    Read full review
    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    Hyper ICT Oy
    • Zero Trust Access.
    • Business VPN.
    • Local Area Network on Public Network.
    • Secure Private Network.
    Incentivized
    Read full review
    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    Hyper ICT Oy
    • Customer Relation Management.
    • SharePoint.
    • Active Directory.
    Incentivized
    Read full review
    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
    Read full review
    Hyper ICT Oy
    Features and ease of implementation. Unlike other options, Hyper Private Access offers comprehensive protection for sensitive data while being user-friendly, which was a crucial factor in our decision-making process. It stands out due to its scalability and flexibility when comparing Hyper Private Access to alternative solutions. Unlike competing products, Hyper Private Access adapts seamlessly to the evolving needs of our business, allowing for effortless expansion and customization as our requirements change over time. Hyper Private Access outperforms its counterparts by providing unparalleled reliability and uptime. While evaluating various options, we found that Hyper Private Access consistently delivers uninterrupted access to critical resources, minimizing downtime and ensuring uninterrupted operations, which was a crucial factor in our selection process.
    Incentivized
    Read full review
    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
    Read full review
    Hyper ICT Oy
    • Positive impact: With the implementation of Hyper Private Access, the financial performance of our business has significantly improved. Enhancing access to sensitive resources and information has improved our performance, increasing ROI and greater productivity.
    • Negative impact: Hyper Private Access appears to have had no adverse effect on our overall business objectives. However, the results obtained through ROI measurements indicate that this technology cannot achieve significant results and has created less productivity.
    • Positive impact: Hyper Private Access has directly contributed to improving the efficiency and effectiveness of our business operations. By enhancing the security of sensitive data and improving access to it, we have successfully reduced risks and increased the speed of strategic decision-making, directly leading to improved financial performance and overall ROI of our business.
    Incentivized
    Read full review
    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

    Hyper Private Access Screenshots

    Product screenshotScreenshot of Network Map