Great data hygiene tool.
October 18, 2012
Great data hygiene tool.
Score 10 out of 10
Vetted Review
Software Version
DemandTools for Appexchange
Overall Satisfaction
Pros
- Does everything we need. Allows us to automate tasks nightly for standard clean-ups that occur when humans touch the data – (country, abbreviations, etc…).
- Database standards = better data
- Time savings – merge/duplicate processes are almost impossible to measure; mass-reassignment of contact and account owners in hours. Things that would take many, many hours of manual work are done very quickly. Automated and saved processes ensure that you are using identical criteria every time.
Product Usage
Marketing
- Database hygiene and maintenance
- Database standards implementation
- List uploads – SFDC data uploader can be a dangerous tool without a lot of guardrails, this allowed for much more controls
- De-duplication efforts
Evaluation and Selection
Dataloaded in Salesforce.com
Had previous personal experience and their reputation was extremely strong.
We had already done due diligence once before and had the product but IT discontinued because no one was using it prior to me requesting.
We had already done due diligence once before and had the product but IT discontinued because no one was using it prior to me requesting.
Implementation
- Implemented in-house
Training
- Self-taught
Support
Usability
Integration
- Salesforce.com
It's critical for us and works perfectly. As an AppExchange app, the integration is native.
Comments
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