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DemandTools = Great Tool, Great Value!
June 02, 2021

DemandTools = Great Tool, Great Value!

Kayla Laws | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • PeopleImport
  • MassEffect
  • MassImpact
  • ReassignOwnership
  • Single Table Deduplicator
  • MassLeadConvert
  • Lead2ContactDedupe
  • Lead2AccountDedupe
  • Find / Report ID's

Overall Satisfaction with DemandTools

We use DemandTools frequently in our Sales Team to make mass changes, mass conversions, or de-duplicate our system. This tool is also very helpful in relating marketing lists with little information to current people in our system using the Find Report IDs feature.

This tool takes makes Salesforce Admin time a breeze. Things that would take hours to address manually are completed quickly with pre-loaded scenarios in DemandTools that work best for our organization.
  • Straightforward UI that does what it needs to do.
  • Makes after-the-fact de-duplication a breeze.
  • Easy mass updates to data sets - making cleaning data a breeze.
  • UI is outdated and could use a bit of a facelift.
  • Some competitors in this space are more all-in-one tools where DemandTools.
  • Lack of automation for regular data cleansing - everything we use DemandTools for is manual.
  • Decreases time spent on admin tasks.
  • Cost-friendly tool that leaves room in the budget for other sales tools.
Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart.

DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
Great for general data management. Today alone, I've used DemandTools products to push a new list of leads into Salesforce, take a mass list of customer contacts and update a field required for a new process, and to check the current state of our duplicates in the CRM.

My main hurdle with DemandTools is that it lacks the ability to build automated data cleansing processes into the system that will tie into the CRM like some of the competitors in the industry.