DemandTools vs. IBM DataStage

DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.

Incentivized

DataStage is somewhat outdated for an ETL. I guess that's what makes it a bit lagged behind its competitors. It can be used for data processing, sure, but its performance seems to be lagging behind or quite slow given the server it is running from. I won’t depend on this application if it's handling a lot of mission-critical banking and business data.

• PowerGrid can review and make the updates simultaneously.
• Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
• BulkBackup [is] just one click, majority data got updated.
• Scenarios save a lot of time for similar working load.

Incentivized

• Connect to multiple types of data-sources including Oracle, Teradata, Snowflake, SQl Server.
• Powerful tool to load large volumes of data.
• Transformation stages allow us to reduce the amount of code needed to create ETL scripts.
• Allow us to synchronize and refresh data as much as needed.

Incentivized

• I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
• Some features aren't user intuitive and it takes a while to learn.

Incentivized

• Technical support is a key area IBM should improve for this product. Sometimes our case is assigned to a support engineer and he has no idea of the product or services.
• Provide custom reports for datastage jobs and performance such as job history reports, warning messages or error messages.
• Make it fully compatible with Oracle and users can direct use of Oracle ODBC drivers instead of Data Direct driver. Same for SQL server.

Incentivized

It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.

Incentivized

Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks

Because it is robust, and it is being continuously improved. DS is one of the most used and recognized tools in the market. Large companies have implemented it in the first instance to develop their DW, but finding the advantages it has, they could use it for other types of projects such as migrations, application feeding, etc.

Incentivized

There has not been a time since I started 9 months ago that I've encountered any kind of downtime.

Incentivized

DemandTools is a bit clunky and slow at times

Incentivized

It could load thousands of records in seconds. But in the Parallel version, you need to understand how to particionate the data. If you use the algorithms erroneously, or the functionalities that it gives for the parsing of data, the performance can fall drastically, even with few records. It is necessary to have people with experience to be able to determine which algorithm to use and understand why.

Incentivized

Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.

IBM offers different levels of support but in my experience being and IBM shop helps to get direct support from more knowledgeable technicians from IBM. Not sure on the cost of having this kind of support, but I know there's also general support and community blogs and websites on the Internet make it easy to troubleshoot issues whenever there's need for that.

Incentivized

The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.

I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.

Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.

Incentivized

With effective capabilities and easy to manipulate the features and easy to produce accurate data analytics and the Cloud services Automation, this IBM platform is more reliable and easy to document management. The features on this platform are equipped with excellent big data management and easy to provide accurate data analytics.

Incentivized

It's done everything we've needed it to do.

Incentivized

• It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
• We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
• Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
• The return on investment isn't easily quantifiable but it is FELT in our department.

Incentivized

• It’s hard to say at this point, it delivers, but not quite as I expected. It takes a lot of resources to manage and sort this out (manpower, financial).
• Definitely, I don’t have the exact numbers, but given the data it processes, it is A LOT. So props to the developer of this application.
• Again, based on my experience, I’d choose other ETL apps if there is one that's more user-friendly.