TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    NetApp FAS Storage Arrays

    Score9.5 out of 10
    N/ANetApp's FAS series systems offers a storage array system for enterprises.N/A
    Pricing
    DemandToolsNetApp FAS Storage Arrays
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandToolsNetApp FAS Storage Arrays
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandToolsNetApp FAS Storage Arrays
    Considered Both Products
    Validity
    No answer on this topic
    NetApp
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    90%
    Implementation went as expected
    9 Answers
    Best Alternatives
    DemandToolsNetApp FAS Storage Arrays
    Small Businesses
    Dataloader.io
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    Dataloader.io
    Score10 out of 10
    HPE 3PAR StoreServ
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsNetApp FAS Storage Arrays
    Likelihood to Recommend
    10.0
    (118 ratings)
    10.0
    (15 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (7 ratings)
    10.0
    (3 ratings)
    Availability
    9.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    8.0
    (4 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    9.0
    (1 ratings)
    Configurability
    7.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DemandToolsNetApp FAS Storage Arrays
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
    Read full review
    NetApp
    It is very easy to use with NFS. Creating new volumes and mounting to servers such as ESXi or Linux is a breeze. It does also support CIFS but it is far less intuitive and requires much more effort. Replicated data is also very simple and robust in the form of SnapVaults or SnapMirrors. This data is either immediately or periodically replicated to a peer FAS in the cluster for retention.
    Incentivized
    Read full review
    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    NetApp
    • The selling point for NetApp FAS is the application and data protection integration capabilities they provide.
    • We have been able to use NetApp FAS in a variety of use cases with a standard set of management tools.
    • NetApp FAS has evolved over the years from just NAS to also include block protocols. At this time they support almost all industry standard protocols.
    Incentivized
    Read full review
    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    NetApp
    • Deduplication job runs at certain times and creates a large CPU overhead for the system
    • Management of a volumes, disk groups, LUNs, etc. is a burden to manage and is not efficient with storage capacity
    • Upgrades are complicated and not "non-disruptive"
    Incentivized
    Read full review
    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
    Read full review
    NetApp
    It just works! We've used NetApp FAS Storage Arrays systems since 2011 and have had fantastic results, in particular since 2016 as performance has drastically improved. Tools are great/user friendly, command line capabilities are very strong ... it is simply very effective at what it does!
    Incentivized
    Read full review
    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    NetApp
    It does have a really nice and easy to use web interface to do pretty much anything you need with it. It was very simple to configure our volumes and luns and connect them to our VMWare environment using the interface. It has options to rename, shrink, grow, and other things with our luns and volumes. It was nice and easy to read graphs to see where you stand on your storage usage at a glance.
    Incentivized
    Read full review
    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
    Read full review
    NetApp
    No answers on this topic
    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
    Read full review
    NetApp
    No answers on this topic
    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
    Read full review
    NetApp
    NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.
    Incentivized
    Read full review
    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    NetApp
    No answers on this topic
    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    NetApp
    Our initial deployment was handled by pro services. Most later deployments were handled in-house. All went very smoothly. Documentation made it relatively easy to set up new systems which allowed us to do it in-house. When using pro services they were professional and comprehensive.
    Incentivized
    Read full review
    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
    Read full review
    NetApp
    NetApp stacked nicely and gave enterprise-level usability for snapshot-based backups. Our previous RPO was several hours. It was selected prior to me arriving at the company, but It was selected for the hardware refreshes due to its compatibility with several other vendors, like CommVault and VMware.
    Incentivized
    Read full review
    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
    Read full review
    NetApp
    No answers on this topic
    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
    Read full review
    NetApp
    • The speed of file recovery is the biggest positive impact. Recovering from a ransomware attack in minutes is something you can certainly brag about.
    • Integration with products like Exchange and SQL can certainly speed up normal day to day processes. Not just in backup recovery situations either.
    • Redundant paths make migrations and updates very easy with no downtime.
    Incentivized
    Read full review
    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation