DemandTools vs. NetApp ONTAP Data Management Software

DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.

I have highly benefited from the performance of this great tool. Storage and data management programs have been running as planned since we deployed this system. Under NetApp ONTAP Data Management Software our data and customers contacts are always secure. It has helped our company in reducing storage costs as we can safely use cloud storage services. It gives us continuity guarantee even after our systems fail to function due to strong backup system.

Incentivized

• PowerGrid can review and make the updates simultaneously.
• Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
• BulkBackup [is] just one click, majority data got updated.
• Scenarios save a lot of time for similar working load.

Incentivized

• Cloud tool for easy multiple data management.
• Creating reports is incredible through the package.
• Data transportation and the real-time data analytics, this tool is the best ever.
• Data threats Protection capability is amazing.

Incentivized

• I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
• Some features aren't user intuitive and it takes a while to learn.

Incentivized

• More details on network interfaces are available in CLI. Would like to see similar visibility on the GUI.
• Deleting volumes that have been snapmirrored have to be released at the snapmirror destination first. Would be nice to have that feature at the source where you are deleting the volume.
• When creating a volume in the GUI it adds to the default junction point. Would be nice to choose the junction point as you were creating the volume (this is a feature available in the CLI).

Incentivized

It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.

Incentivized

Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks

Functionality is very impressive, practical, and useful. GUI could use several improvements.

Incentivized

There has not been a time since I started 9 months ago that I've encountered any kind of downtime.

Incentivized

DemandTools is a bit clunky and slow at times

Incentivized

Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.

NetApp support is always second to none. That being said I have never once had to contact support for the NetApp System Manager software. It is simple, stable and easy to use. Given that their support is stellar in all other areas I don't see how this would be any different

Incentivized

The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.

I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.

Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.

Incentivized

I have only used NetApp ONTAP Select platform in our organization in data storage and file management. It has efficiently managed all data-related problems and gives us the right roadmap of managing data from all sources effectively. Data migration from our company to the cloud storage datasets has been easy and secure. It provides reliable intelligence from all information gathered from our data sources that enhances better operations and smart decisions.

Incentivized

It's done everything we've needed it to do.

Incentivized

• It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
• We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
• Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
• The return on investment isn't easily quantifiable but it is FELT in our department.

Incentivized

• Previously were were running with just locally attached storage across all of our estate. With this tool we are not able to simplify the management of storage saving on resource usage across our Ops teams allowing us to focus on "more important" tasks.

Incentivized