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DemandTools vs. PowerProtect DD Series vs. Veeam on IBM Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    PowerProtect DD Series

    Score9 out of 10
    N/APowerProtect DD (a next-generation appliance replacing Dell EMC Data Domain) is a suite of hardware appliances used for data protection, backup, storage and deduplication. PowerProtect appliance offerings are cloud-enabled and vary by organization size, capable of supporting small business and enterprises. PowerProtect appliances are separated into two categories: entry-level to midrange, and enterprise. Entry-Level to Midrange Backup Appliances PowerProtect…N/A

    Veeam on IBM Cloud

    Score8.2 out of 10
    N/AVeeam on IBM Cloud promises to provide continuous availability to enterprise clients through its combined and automated backup and recovery solution. Veeam is deployed in the user's IBM Cloud environment for: · Agentless image-based backups · Recovery of entire VMs, individual files, and application items · Item-level recovery and eDiscovery for Microsoft Exchange, SharePoint, and Active Directory · Transaction-level restore of…

    $11

    per VM

    Pricing
    DemandToolsPowerProtect DD SeriesVeeam on IBM Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Veeam Backup and Recovery
    $11.00
    per VM
    Veeam Availability Suite
    $15.00
    per VM
    Veeam Physical Agent
    $18.00
    per VM
    Offerings
    Pricing Offerings
    DemandToolsPowerProtect DD SeriesVeeam on IBM Cloud
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    DemandToolsPowerProtect DD SeriesVeeam on IBM Cloud
    Considered Multiple Products
    Validity
    No answer on this topic
    Dell Technologies
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    No answers on this topic
    Features
    DemandToolsPowerProtect DD SeriesVeeam on IBM Cloud
    Data Center Backup
    Comparison of Data Center Backup features of DemandTools and PowerProtect DD Series and Veeam on IBM Cloud
    Feature
    DemandTools
    -
    Ratings
    PowerProtect DD Series
    9.4
    10 Ratings
    11% above category average
    Veeam on IBM Cloud
    8.2
    14 Ratings
    2% below category average
    Universal recovery00 Ratings9.09 Ratings8.214 Ratings
    Instant recovery00 Ratings9.08 Ratings7.314 Ratings
    Recovery verification00 Ratings9.58 Ratings10.01 Ratings
    Business application protection00 Ratings9.510 Ratings8.214 Ratings
    Multiple backup destinations00 Ratings9.510 Ratings8.214 Ratings
    Incremental backup identification00 Ratings9.59 Ratings8.214 Ratings
    Backup to the cloud00 Ratings9.56 Ratings8.214 Ratings
    Deduplication and file compression00 Ratings10.09 Ratings8.214 Ratings
    Snapshots00 Ratings10.09 Ratings8.214 Ratings
    Flexible deployment00 Ratings9.08 Ratings8.214 Ratings
    Management dashboard00 Ratings9.58 Ratings8.213 Ratings
    Platform support00 Ratings9.08 Ratings8.214 Ratings
    Retention options00 Ratings9.07 Ratings8.214 Ratings
    Encryption00 Ratings9.57 Ratings8.214 Ratings
    Best Alternatives
    DemandToolsPowerProtect DD SeriesVeeam on IBM Cloud
    Small Businesses
    Dataloader.io
    Score10 out of 10
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Dataloader.io
    Score10 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsPowerProtect DD SeriesVeeam on IBM Cloud
    Likelihood to Recommend
    10.0
    (118 ratings)
    9.0
    (10 ratings)
    8.2
    (14 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    Availability
    9.8
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    7.0
    (2 ratings)
    7.5
    (2 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    7.5
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DemandToolsPowerProtect DD SeriesVeeam on IBM Cloud
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
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    Dell Technologies
    We have huge data coming in from different sources and also from multiple organizations in our Data centres. This data had multiple copies of the same data and was huge in size therefore, we wanted to have a solution in place which can help us with a good amount of deduplication at the deepest possible level to make sure that our ecosystem does not have multiple copies of the same data and is also efficient at the same time. Having said this, we wanted this solution to be secure and reliable since it had to be exposed to a huge critical set of data in the market. To add, backup and restoration was something that we were also keen on evaluating so that once we have efficient data within our system, the time it takes to backup and restoration also reduces. And all this was justified by this solution when we signed up with them. From the pricing perspective and the implementation side, the solution needs improvement to make it more efficient and user-friendly.
    Incentivized
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    IBM
    The Veeam on IBM Cloud functions [is] easy to set on the first time to use the platform and the effective capability on predictive disaster, easy to backup the most important data through the Veeam on IBM Cloud functionalities. The features [have] multiple different responsibilities like copy data management, effective data restore functions among many more.
    Incentivized
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    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    Dell Technologies
    • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
    • DD is very efficient in its use of capacity. It dedupes and compresses very well.
    • It spans to large capacity amounts.
    Incentivized
    Read full review
    IBM
    • The program installation is straight forward and uncomplicated.
    • Once running it does not put a drain on system resources. After the initial backup subsequent backups are quick.
    • It does what it is deigned to do and they have kept it simple for a reason.
    Incentivized
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    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    Dell Technologies
    • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
    • The TCO can be high, especially when it needs its storage expanded.
    • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
    Incentivized
    Read full review
    IBM
    • The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
    • My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
    • The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).
    Incentivized
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    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
    Read full review
    Dell Technologies
    DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    Dell Technologies
    No answers on this topic
    IBM
    Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.
    Incentivized
    Read full review
    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
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    Dell Technologies
    No answers on this topic
    IBM
    No answers on this topic
    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
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    Dell Technologies
    No answers on this topic
    IBM
    No answers on this topic
    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
    Read full review
    Dell Technologies
    Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
    Incentivized
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    IBM
    At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.
    Incentivized
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    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    Dell Technologies
    No answers on this topic
    IBM
    No answers on this topic
    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    Dell Technologies
    No answers on this topic
    IBM
    No answers on this topic
    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
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    Dell Technologies
    We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
    Incentivized
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    IBM
    Veeam BLOWS AWAY Veritas in terms of reliability, recoverability, and Especially PRICE! Veritas is literally thousands of dollar more than comparable Veeam Software. Veritas's support is virtually non-existent. I believe the only reason Veritas is even still in business is because of their reputation as the ONLY backup software a decade or more ago. If you use Veritas, I HIGHLY recommend throwing it away and trying out Veeam - You will NOT go back to Veritas!
    Incentivized
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    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
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    Dell Technologies
    No answers on this topic
    IBM
    No answers on this topic
    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
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    Dell Technologies
    • We were able to immediately discontinue our remote tape storage and TBU maintenance.
    • Reduced backup footprint in the data center.
    • It is costly to expand so buy it with a purpose.
    Incentivized
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    IBM
    • We solved a problem where we needed a backup for some remote clients and paying the cost for local backup was not feasible.
    • allows us to put a solid backup and recovery solution in a client with very little monthly cost.
    • Business backup and recovery, disaster recovery, hybrid data protection (onsite and cloud), server and workstation backup.
    Incentivized
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    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

    Veeam on IBM Cloud Screenshots

    Product screenshotProduct screenshot