Likelihood to Recommend DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
Read full review Syncsort Trillium Cloud is a system that helps us analyze, access, and even coordinate data, to issue us with details that may be hidden. Besides, Syncsort Trillium Cloud efficiently adopts new data sources, through extensive extraction procedures, which makes analytics more apprehensive. Finally, customers are reviewed with a 360-degree system, which critically facilitates the users with the demanded insights.
Read full review Pros PowerGrid can review and make the updates simultaneously. Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time. BulkBackup [is] just one click, majority data got updated. Scenarios save a lot of time for similar working load. Read full review Syncsort Trillium Cloud offers a 360 degree clients review, for resourceful insight. Further, Syncsort Trillium Cloud integrates with numerous standard applications, all for extensive business insight. Finally, Syncsort Trillium Cloud processes data faster, and ensure there is controllable system evaluation. Read full review Cons I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to. Some features aren't user intuitive and it takes a while to learn. Laura Ferro Senior Coordinator of Admissions Communications
Read full review Syncsort Trillium Cloud lacks the address verifying feature, which is attentive and cordial. Further, Syncsort Trillium Cloud has no location analyzer, making it complex to address the specific geographical scenarios. Lastly, Syncsort Trillium Cloud is not extensively known, which is a problem for many intended subscribers. Read full review Likelihood to Renew It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Read full review Usability Allows for control in uploading lists, saved processes for checking duplicate records. Allows for backup files and quick reverts if something goes wrong. Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report. Automated processes for set and forget hygiene tasks
Read full review Reliability and Availability There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
Mike Malone Assistant Director of Systems Support and Training
Read full review Performance DemandTools is a bit clunky and slow at times
Read full review Support Rating Support can be slow so do not expect quick turn for urgent issues. Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered The training webinars help with the basics but not much if you need advanced functionality.
Read full review Online Training The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
Read full review Implementation Rating I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Read full review Alternatives Considered Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
Read full review Syncsort Trillium Cloud has an accurate pinpointing of the customer's location, in over 200 countries. Further, Syncsort Trillium Cloud performs a quality data analytics procedure, which is scalable and efficient in supplementing business decisions. Lastly, Syncsort Trillium Cloud efficiently adopts new data sources, which is an elaborate way for advanced analytics.
Read full review Scalability It's done everything we've needed it to do.
Mike Malone Assistant Director of Systems Support and Training
Read full review Return on Investment It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete. We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input. Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity. The return on investment isn't easily quantifiable but it is FELT in our department. Read full review Syncsort Trillium Cloud has suitable customer review procedures, all outstanding in a 360 degree reviewing the plan. Besides, Syncsort Trillium Cloud helps us uncover the critical details that may have been hidden, more so those that concern the market. Finally, Syncsort Trillium Cloud deals with high technological solutions, that enhance or supplement the analytical proceedings in a company. Read full review ScreenShots