Dialpad Sell

Dialpad Sell

Dialpad Sell

44 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dialpad Sell	Score 9.5 out of 10	N/A	Dialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.	N/A

Pricing

Dialpad Sell

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Dialpad Sell
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Dialpad Sell
Considered Both Products	Dialpad Sell Verified User Advisor Chose Dialpad Sell To be honest, this was already integrated in the organization when I joined here and I do not find the need to change anything. Dialpad Sell is so simple and easy to navigate and loaded with so many features and options that you would not need to switch to any other alternative. Helpful? Verified User Account Manager Chose Dialpad Sell The mobile app was the reason we started looking away from RingCentral. The biggest issue I personally had with RingCentral was that inbound calls could really throw people off. If you were working in SFDC and you hadn't saved, an inbound call would erase all that work you had … Incentivized Helpful? KM Karly Mulligan Compliance Consultant Chose Dialpad Sell I like Dialpad so much more than PB simply for its analytics and follow up notes. I also love how you can text clients through DP which in PB, you cannot do. The AI technology and communications with the user is something that is so beneficial to it's users and therefore, I … Incentivized Helpful? SC Sara Cordova csr Chose Dialpad Sell Microsoft is not as fast or efficient as Dialpad Sell is also the history on Microsoft isn't saved the same way. I think its harder for the normal person to find how to navigate Microsoft than it is Dialpad Sell! we have both options here at the call center that i work at and … Helpful? ES Eddy Smith Customer Service Manager Chose Dialpad Sell Dialpad Sell offers an amazing array of features for the price. Some of the products I evaluated were up to 10x the price of Dialpad Sell and lacked the voice intelligence features Helpful? Kailey Poore Acquisition and Market Research Analyst Chose Dialpad Sell I chose Dialpad over RingCentral because the pricing was much better and the analytics go way more in depth. Implementation was a lot more robust and I feel Dialpad had way better customer service. Helpful? Verified User Strategist Chose Dialpad Sell I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach. Incentivized Helpful? Verified User C-Level Executive Chose Dialpad Sell Google Voice is more affordable but has fewer options for customization. We needed Dialpad Sell to be able to route calls appropriately and the price was better for our needs. Google Voice is great for a one-line, one-number account to have a business line on your same personal … Incentivized Helpful? RP Robert Powell VP of Business Development Chose Dialpad Sell It's as good, but more cost effective. Incentivized Helpful? VJ Vidit Joshi Recruiter Chose Dialpad Sell It is more appropriate to use and is better suited to my job than any other product. It has all the features of a caller app with other amazing integrations. I am a huge fan of how it summarises the conversation and I can always go back to a call and listen to something I want … Incentivized Helpful? Verified User Consultant Chose Dialpad Sell Dialpad [Sell] has more offerings comparatively. Incentivized Helpful?

Features

Dialpad Sell

Preview Dialer

Comparison of Preview Dialer features of Product A and Product B
	Dialpad Sell 8.0 22 Ratings 11% above category average
Contact preview	8.021 Ratings
Dialer-CRM integration	8.018 Ratings
Call notes & tags	7.920 Ratings
Automatic call logging	8.020 Ratings

Core Dialer

Comparison of Core Dialer features of Product A and Product B
	Dialpad Sell 8.4 22 Ratings 10% above category average
Outbound dialing	8.022 Ratings
Inbound routing	8.022 Ratings
Custom caller ID	7.021 Ratings
Click-to-call	9.020 Ratings
Recorded voicemail drop	10.019 Ratings
Dialer contact import	8.919 Ratings
Campaign & list management	8.216 Ratings

Call Follow-up and Quality Assurance

Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
	Dialpad Sell 8.0 21 Ratings 7% above category average
Follow-up calls	8.019 Ratings
Dialer reporting & analytics	7.121 Ratings
Dialer compliance	9.018 Ratings

Best Alternatives
	Dialpad Sell
Small Businesses	Salesmate Score 10.0 out of 10
Medium-sized Companies	CloudTalk Score 8.3 out of 10
Enterprises	Bright Pattern Contact Center Score 8.8 out of 10
All Alternatives	View all alternatives

User Ratings
	Dialpad Sell
Likelihood to Recommend	8.9 (24 ratings)
Likelihood to Renew	9.1 (1 ratings)
Usability	8.4 (3 ratings)

User Testimonials
	Dialpad Sell
Likelihood to Recommend	Dialpad Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited. GK Gautam Kumar Team Lead Read full review
Pros	Dialpad Speed of the messages that are sent are excellent! The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue The saving of information so i dont have to retype everything over again SC Sara Cordova csr Read full review
Cons	Dialpad I would like it to be a tad bit more customizable I wish action list could be automatically added to notes on desktop I wish you could send follow up emails automatically after call right from Dialpad PhoneBurner feature for autocalling Incentivized KM Karly Mulligan Compliance Consultant Read full review
Likelihood to Renew	Dialpad We love using Dialpad and will continue to use it Ganga Kumar Talent Acquisition Associate Read full review
Usability	Dialpad Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team Incentivized Verified User Anonymous Read full review
Alternatives Considered	Dialpad I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach. Incentivized Verified User Anonymous Read full review
Return on Investment	Dialpad It has helped me to understand easily the different accents of people Dialpad has helped me to analyze my past calls and help me to grow It also shows the number of Csats and your team in real time which also creates a healthy competition Verified User Anonymous Read full review
ScreenShots