Dice TalentSearch (formerly Open Web) is a recruiting solution that works by consolidating data on potential employees from 130 different sites.
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Paycom
Score 8.5 out of 10
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Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.
DICE Open Web works well when you want to find IT specific candidates that are available in your local area. What I particularly like is that if you post a job, Dice Open Web/Talent Search will return potential candidates that meet your requirements. It is a proactive way they provide candidates from what you could do manually using their IntelliSearch tool to find candidates. I find that DICE is overall much more effective when you have a job to post and the candidates apply rather than doing a blind search. There are too many factors that make candidates returned by DICE Open Web not necessarily interested in your position. When candidates apply they have shown interest and then you can apply the Screener tool to help narrow the pool.
It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.
I would say the communication post-implementation is amazing. Allie is our representative. She's amazing. Caitlin is amazing. I just met Travis last week at the office. Amazing. The communication is great and helpful, so if one of the team members don't have the answer, they can just jump in. For instance, I was on a call with Caitlin yesterday and she was like, "I'm not really sure about this answer. Let me see if I can go run it byTravis." I know he's on another call and instead of him saying blah, blah, he came over and looked at the screen and was like, do this, do this. It's a little different. So I would say the customer service is the best.
Dice Open Web seemed to not be able to keep up with other platforms and some features and functionality were either missing or quickly became obsolete.
It doesn't really seem to remain competitive on the landscape and feel behind in product release and feature updates.
Some information was outdated and didn't get regularly refreshed or updated it seemed. Just kind of churning the same information as before or the lack of reach was evident over time.
I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
I'm assuming we will keep using DICE, but Indeed and LinkedIn are starting to prove their value and strength in having candidates/consultants use their services to look for new opportunities.
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
Its already I mentioned it is used to search the resumes of relevant profile upon the request of clients requirement. comfortable with filters to validate the profile before the resumes open. Can be able to locate the profile which the recruiter is willing to work on the requirement. Little more costly when compared to other job portals.
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
Dice provides ease of sourcing candidates and is the most useful in staffing industry. However, we still recommend the team to provide older version access to the user which was much easier and flexible to use. Dice posting is the best feature in Dice. The Boolean Search feature in Dice is also very useful.
Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented.
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
I received multiple candidates only after hours of posting my jobs on other sites. And for a fraction of the cost! I not only received quality candidates but also candidates who actually matched my requirements. These sites also have the option for proactive outreach and pay-by-click options as well. Some also provide free trials, which Dice does not.
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
I think our fiscal team who handles the ROI would say that it has had a negative impact just because a lot of stuff is a la carte and we weren't aware of that before we went into a business relationship with Paycom. So I think it's had a negative impact.
