Likelihood to Recommend DigitalOcean is a powerful tool with respect to the services and pricing that it offers. It is easier than other products and also provides servers that are inexpensive with great performance. DigitalOcean also offers additional add-ons such as additional IP addresses, scheduling of backups, etc. One of the best advantages is that it is efficient and is open source. Although, it is suited for a firm that is looking to cut down cost. Also, it is not suited for an organization where the dev/platform/DBA team is less experienced.
Read full review JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on
HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
Read full review Pros DigitalOcean provides some of the best cost-to-value services available The DigitalOcean cloud console is very intuitive and easy to navigate DigitalOcean has great support for Docker and other dev ops tools like Terraform. DigitalOcean iterates quickly and provides cutting edge features for organizations that want to keep up with the latest and greatest dev ops tooling DigitalOcean has a great developer community and numerous support docs/tutorials Read full review Hosting. Magento hosting. Big Commerce hosting. Read full review Cons Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs. While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux. There are no regions available on South America. They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc. Read full review Expanded offering for Wordpress Read full review Likelihood to Renew I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!
Read full review Usability I honestly can't think of an easier way to set up and maintain your own server. Being able to set up a server in minutes and have fully control is awesome. The UX is incredibly intuitive for first-time users as well so there's no reason to be intimidated when it comes to giving DigitalOcean a shot.
Read full review JetRails staff is very, very, very knowledgeable.
Read full review Reliability and Availability Have not found a single second of down time myself. Superior availability.
Read full review Performance Very quick response and high performance, you have to fine tune configurations on your machines though.
Read full review Support Rating They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.
Read full review 10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
Read full review Alternatives Considered Amazon has a very complex UI and many products to offer. They haven't polished up their UI and it has a much greater learning curve compared to DigitalOcean. However,
Amazon Web Services (AWS) does have more comprehensive cloud computing services, which forces some companies to migrate their backend and other services to AWS as they scale up.
Read full review JetRails works well in conjunction with a wide variety of hosting solutions.
Read full review Scalability Great scalability, you can start with small plans and move up to premium features at a very good price.
Read full review Return on Investment With DigitalOcean, I've been able to move all my sites to https using my own implementations of SSL with LetsEncrypt. Since moving my sites to DigitalOcean, my hosting plan costs less than 40% of what I paid for similar hosting from Site5. Read full review Saved us time Saved us money Read full review ScreenShots