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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DigitalOcean

    Score8.5 out of 10
    N/ADigitalOcean is an infrastructure-as-a-service (IaaS) platform from the company of the same name headquartered in New York. It is known for its support of managed Kubernetes clusters and “droplets” feature.

    $5

    Starting Price Per Month

    MSP360 Backup

    Score7 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
    Pricing
    DigitalOceanMSP360 Backup
    Editions & Modules
    1GB-16GB
    $5.00
    Starting Price Per Month
    8GB-160GB
    $60.00
    Starting Price Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    DigitalOceanMSP360 Backup
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DigitalOceanMSP360 Backup
    Considered Both Products
    DigitalOcean
    No answer on this topic
    MSP360
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    DigitalOceanMSP360 Backup
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of DigitalOcean and MSP360 Backup
    Feature
    DigitalOcean
    9.2
    36 Ratings
    11% above category average
    MSP360 Backup
    -
    Ratings
    Service-level Agreement (SLA) uptime9.931 Ratings00 Ratings
    Dynamic scaling9.932 Ratings00 Ratings
    Elastic load balancing9.723 Ratings00 Ratings
    Pre-configured templates10.029 Ratings00 Ratings
    Monitoring tools9.035 Ratings00 Ratings
    Pre-defined machine images9.733 Ratings00 Ratings
    Operating system support9.033 Ratings00 Ratings
    Security controls8.632 Ratings00 Ratings
    Automation6.55 Ratings00 Ratings
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    DigitalOceanMSP360 Backup
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DigitalOceanMSP360 Backup
    Likelihood to Recommend
    8.9
    (36 ratings)
    10.0
    (14 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    8.9
    (10 ratings)
    7.1
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (9 ratings)
    8.4
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DigitalOceanMSP360 Backup
    Likelihood to Recommend
    DigitalOcean
    DigitalOcean is perfect for hosting client websites, running marketing tools, and managing media storage with Spaces and CDN. The use of Droplets to quickly launch landing pages or WordPress sites for campaigns is a Godsend. It’s great for fast, cheap, and scalable solutions. But for complex microservices or projects needing strict compliance (like HIPAA), DigitalOcean may not always be the best fit, but that depends heavily on your project.
    Incentivized
    Read full review
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Pros
    DigitalOcean
    • DigitalOcean provides some of the best cost-to-value services available
    • The DigitalOcean cloud console is very intuitive and easy to navigate
    • DigitalOcean has great support for Docker and other dev ops tools like Terraform.
    • DigitalOcean iterates quickly and provides cutting edge features for organizations that want to keep up with the latest and greatest dev ops tooling
    • DigitalOcean has a great developer community and numerous support docs/tutorials
    Incentivized
    Read full review
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Cons
    DigitalOcean
    • Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
    • While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
    • There are no regions available on South America.
    • They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.
    Incentivized
    Read full review
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Likelihood to Renew
    DigitalOcean
    I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!
    Incentivized
    Read full review
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Usability
    DigitalOcean
    I honestly can't think of an easier way to set up and maintain your own server. Being able to set up a server in minutes and have fully control is awesome. The UX is incredibly intuitive for first-time users as well so there's no reason to be intimidated when it comes to giving DigitalOcean a shot.
    Incentivized
    Read full review
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Reliability and Availability
    DigitalOcean
    Have not found a single second of down time myself. Superior availability.
    Incentivized
    Read full review
    MSP360
    No answers on this topic
    Performance
    DigitalOcean
    Very quick response and high performance, you have to fine tune configurations on your machines though.
    Incentivized
    Read full review
    MSP360
    No answers on this topic
    Support Rating
    DigitalOcean
    They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.
    Incentivized
    Read full review
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Implementation Rating
    DigitalOcean
    No answers on this topic
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Alternatives Considered
    DigitalOcean
    DigitalOcean is an inexpensive product as compared to other products available in the market. The UI is easy and the beginner can also understand the UI with the step by step guide. It provides a lot of custom features and the user needs to pay only for what they are using. Amazon has a complex UI and is on the expensive side. DigitalOcean is simple to use and is easily manageable and the servers can easily be set up without additional cost and such.
    Incentivized
    Read full review
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Scalability
    DigitalOcean
    Great scalability, you can start with small plans and move up to premium features at a very good price.
    Incentivized
    Read full review
    MSP360
    No answers on this topic
    Return on Investment
    DigitalOcean
    • Positive - Elastic computer instances make it possible to pay for only for what you need.
    • Positive - Competitive pricing - some of the products that DigitalOcean offers are much cheaper than those offered by competitors.
    • Negative - Having to go to other cloud computing platforms for more specific, advanced services like Computer Vision optimized services, GPU cloud compute instances, etc...
    Incentivized
    Read full review
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    ScreenShots

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages