TrustRadius: an HG Insights company

Diligent One Platform vs. IBM Engineering Lifecycle Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Diligent One Platform

    Score8.3 out of 10
    N/ADiligent One Platform offers a unified solution for Governance, Risk, and Compliance (GRC) management, providing a comprehensive overview of risks and insights in one place.N/A

    IBM Engineering Lifecycle Management

    Score5 out of 10
    N/AIBM Engineering Lifecycle Management (ELM) is an integrated suite for managing requirements, engineering work, system and software models, and verification activities across complex product-development programs. It is used by systems engineers, software teams, test organizations, project managers, and compliance teams in industries such as automotive, aerospace and defense, medical devices, and public infrastructure.N/A
    Pricing
    Diligent One PlatformIBM Engineering Lifecycle Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Diligent One PlatformIBM Engineering Lifecycle Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Diligent One PlatformIBM Engineering Lifecycle Management
    Considered Both Products
    Diligent Corporation
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    67 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    52 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    65 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    38 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    48 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    Diligent One PlatformIBM Engineering Lifecycle Management
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of Diligent One Platform and IBM Engineering Lifecycle Management
    Feature
    Diligent One Platform
    5.3
    52 Ratings
    33% below category average
    IBM Engineering Lifecycle Management
    -
    Ratings
    Common repository of GRC items6.648 Ratings00 Ratings
    Risk management6.944 Ratings00 Ratings
    Integration with Corporate Performance Management (CPM) systems4.225 Ratings00 Ratings
    GRC policy management4.026 Ratings00 Ratings
    Incident management4.525 Ratings00 Ratings
    Best Alternatives
    Diligent One PlatformIBM Engineering Lifecycle Management
    Small Businesses
    No answers on this topic
    Polarion ALM
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    PTC Windchill RV&S
    Score2 out of 10
    Enterprises
    No answers on this topic
    Polarion ALM
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Diligent One PlatformIBM Engineering Lifecycle Management
    Likelihood to Recommend
    7.9
    (75 ratings)
    3.0
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (6 ratings)
    Usability
    6.8
    (37 ratings)
    4.0
    (5 ratings)
    Support Rating
    10.0
    (1 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    5.8
    (34 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Diligent One PlatformIBM Engineering Lifecycle Management
    Likelihood to Recommend
    Diligent Corporation
    Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.
    Incentivized
    Read full review
    IBM
    The software is robust enough to handle highly complex software development or other product development and can be used well beyond the range to do what a client needs. However, because of the inability to hold its users to proper best practices, things can get wildly out of hand and cascade over the years, creating unnecessary technical debt. The system has a lot of usable features, but they don't funnel users toward the correct processes and practices.
    Incentivized
    Read full review
    Pros
    Diligent Corporation
    • Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
    • We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
    • It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.
    Incentivized
    Read full review
    IBM
    • Open Services supporting Lifecycle Collaboration (OSLC).
    • Required definition management and managed capabilities enabling.
    • Rational DOORS Web Access for local on the test field presence.
    • On-sites established reporting system.
    • Approved linking requirements to test plans
    • Engineering Requirements Management DOORS traces requirements thereby eliminates manually processes and spreadsheets, for improved productivity.
    • Returns the investment efficiently.
    Incentivized
    Read full review
    Cons
    Diligent Corporation
    • Communicating new tools and improvement to current tools
    • The product names are confusing, There are different names for similar things
    • The visualization tools are not as good as tools dedicated for that it is not clear when to use one or another
    • the licencing for compliance scripts is complicated especially in countries outside US
    Incentivized
    Read full review
    IBM
    • I feel like it is too heavy sometimes and updating is not very straight forward. For example, if I want to change an incident ticket (IN) to a service request (SR) and add some comment for the change, I have to first change the IN to SR, then click refresh which takes a few seconds, then add a comment. If I forget the refresh step, my comment will be discarded without warning like my ticket is not in the latest status. This also happens when somebody else changes the ticket during my edit as I can not lock the ticket exclusively.
    Incentivized
    Read full review
    Likelihood to Renew
    Diligent Corporation
    No answers on this topic
    IBM
    At the moment we are required by contract to continue to use the IBM DOORS software for our current client. Given that it can be expensive, if we were to use it after our current client's needs were met, we would have to secure other projects in order to justify the continued use of the software.
    Incentivized
    Read full review
    Usability
    Diligent Corporation
    I give it a 7. It has had a significant impact on the GRC department in terms of efficiency and effectiveness. At the start it took some time to tailor it to our unique business needs and to set up all our requirements. I would say the superpower of the tool is really here, in terms of time saving in report prep and manual testing. We have really used the control self assessment ability to have a strong impact on the business which helped to improve the internal control culture across the business. The dashboarding abilities had limitations for us and we created our own internal dashboards more suited to our operational needs. There is a steep learning curve for the admin roles who manage the system but I assume this will be the case for most of these types of systems. On the opposite side the end user usability is very good and easy to grasp.
    Incentivized
    Read full review
    IBM
    The UI is terrible and not intuitive. Users need training in order to complete tasks. Much like SAP, it's not the clearest tool. The tracing feature is especially complicated because you must write the scripts yourself. There is a learning curve. Also, even the setup, installation, and logging in each time takes a considerable amount of time.
    Incentivized
    Read full review
    Support Rating
    Diligent Corporation
    HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
    Incentivized
    Read full review
    IBM
    It does a basic job and has the potential to complete some robust reporting tasks, however, it really is a clunky piece of software with a terrible user interface that makes using it routinely quite unpleasant. Many of our legacy and maintenance projects still use DOORS but our department and company use many alternatives and are looking for better tools.
    Incentivized
    Read full review
    Implementation Rating
    Diligent Corporation
    We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.
    Incentivized
    Read full review
    IBM
    No problems
    Incentivized
    Read full review
    Alternatives Considered
    Diligent Corporation
    I'm excited about diligent due to the fact that they provide many tools to support compliance through use of analytics and testing processes. We also use FloQast, for which I'm an advocate for, however I'm not sure they have expanded yet to support analytics and testing. I don't have any further experience with other products
    Incentivized
    Read full review
    IBM
    It was easier to do all the change management-related activities, even configurations were handled very effectively. New process definitions and initiatives made it easier for better project deliverables. Effective resource allocations and better reporting and defect management. The overall cost of the tool is great too and well within budget.
    Incentivized
    Read full review
    Return on Investment
    Diligent Corporation
    • A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.
    Incentivized
    Read full review
    IBM
    • It's part of CLM suite so it can be used to manage the whole lifecycle with tight integration with development module (Rational Team Concert) and quality module (Rational Quality Manager).
    • Comprehensive reports and dashboards provide better visibility.
    • License cost is on higher side.
    Incentivized
    Read full review
    ScreenShots

    Diligent One Platform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot