DISCO Ediscovery vs. Relativity

It's user-friendly and very intuitive. It has many capabilities that are out of the box, and it does not need to do any workaround. Also, there are many ways to do the same thing which is great when we are in a rush and how a user learns. Attorneys are loving the Case Builder function. I am happy that we can streamline processes and get to do more of what we love to do versus being bogged down by tedious steps.

Incentivized

Relativity is well suited for all the eDiscovery workflows. It's excellent for document review, coding, active learning, content and structured analytics, searches, persistent highlights, imaging, and burning redactions into productions. The error rates with processing in Relativity are a little compared to other eDiscovery processing tools in the market. It is solely for document review purposes legal scenarios or otherwise, but it is not a complete solution for building customized hosting nor neither it is a replacement for conventional websites.

Incentivized

• Search and locate
• Document organization
• Ease of use
• Review Stages are used by our Experts with direct access, which eliminates the need to create folders on our servers, download to flash drives, or having to upload documents and create links in the cloud

• Can scale to support a review of a large number of documents and reviewers and/or large number of cases
• Can be customized to support a variety of different workflows and integration with 3rd party tools and external processes and scripting of different fields
• Very secure. Can be enabled to run 2 factor authentication

Incentivized

• Need an easier way to track when a document did not receive coding review for all issues (i.e., when issues where added later on in the coding process--need to be alerted to go back and capture the additional issues to be coded).

Incentivized

• Very powerful tool, but does require a high level of expertise and head count to administer the product.
• If hosting yourself, requires investment in servers and ideally is housed in a data center
• Providers need to pay kCura a monthly user license fee for every user who has access to the tool. Providers can purchase blocks of users, but with a large amount of users on a case, it's cost that some external clients are not thrilled about

Incentivized

There were some customer service issues in closing a project, but generally the service has been helpful to our needs.

Incentivized

I've been able to go from never using this type of software before, to confidently using it on an everyday basis, and the learning curve was not steep at all.

Incentivized

Relativity is a well established tool that continues to evolve and look for ways to improve. Particular focus on Australian workflows is very promising for us and appreciated. There is a lot of scope for improvement in the processing and PDF workflows but it is great to see Relativity being proactive in those areas

Incentivized

I've never had a problem with the support team getting back to me re my questions or assisting me in a project.

DISCO provides good resources in addition to the walkthroughs.

Incentivized

DISCO Ediscovery outperforms all the competitors we reviewed on ease of adoption, usability, UI design, support, functions, features, and feature updates. While the price was a bit higher, DISCO Ediscovery's value was far greater than that offered by the other products. DISCO Ediscovery's functionality and accessibility was the best suited to our practice and the size of our firm and even the less tech savvy employees can learn how to use the application with some basic training.

Its having very good scalability options. You can avoid in house purchase of the relativity infra with the use of relativity one. Very good analytics features its having.

Incentivized

• DISCO has saved our clients tons of money in hosting fees, as well as hourly fees in time spent reviewing documents.
• With DISCO's search capabilities, a review that could take weeks or months by many can be performed in days or weeks by fewer personnel.
• With DISCO, actions that previously had to be contracted out to a vendor can now be handled in-house at a much cheaper cost.

Incentivized

• Saves time spent searching for documents and native files.
• Easy to download materials when needed.
• Can share collections of materials across team members in other offices.

Incentivized