Likelihood to Recommend Uses [of DiscoverOrg] include searching for prospects in accounts. Getting all of the relevant contact information in one place. Using the export button saves time by allowing you to select one or more leads to import into CRM. Sophisticated search allows for you to build lists, and export as above. Good support with various experts available to help you get started and get better at using it.
Read full review Earlier this week, we had a mishap where a client's birth certificate went missing while being transferred between departments. This could have been disastrous for both our employees and the client, but Sugar allowed for quick detective work that let us track the document's passage between specific employees, and the item was located and returned!
Read full review Pros Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to. Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative. Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system. Read full review Customer profile and sales analyst features provide relevant information for sales calls. Node allows me to bring more vendors and more contacts in, allowing me to expand lists and connect with more accurate contacts. Node's collaborative nature is very appreciated when they keep on asking for feedback for improvement. Read full review Cons Speed - it can be quite slow at times. Improvement on the search capabilities - since there is so much to search (which is a plus) it makes it harder to do this in a timely manner. You have to dedicate a certain amount of time to be able to pull a proper, useful and clean list. Make it more user friendly - there are so many different tabs, search buttons, pull down, etc. I think it can be quite confusing to a new user. Read full review More focus on the display of scanned documents Easier recall and presentation of scanned documents Lag times between entering an Action and seeing it appear Read full review Likelihood to Renew The tool is simply better than most other lead/company data repositories, and they are dedicated to keeping their data clean, even if they are far from accomplishing this task at present. The tool works, and it is relatively easy to use. Overall, DiscoverOrg provides the level of lead/contact, customer, and even industry level data the sales orgs have come to expect from this sort of tool in a format that is fairly easy to use. They do also provide support for sales teams looking to use the tool effectively, which is great!
Read full review Usability Straight forward
Read full review Support Rating Great customer service and support team.
Read full review Alternatives Considered ZoomInfo acquired DiscoverOrg and I believe legacy DiscoverOrg will phase out in the near future.
ZoomInfo is 100x better than DiscoverOrg and are very pleased with it's functionality and easy of use. We only selected DiscoverOrg because we were on an auto-renewal contract and did not unsubscribe in time. We did not plan to renew DiscoverOrg. But since then we have been upgraded to
ZoomInfo and are finding much more value in that platform than we did in DiscoverOrg.
Read full review Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.
Read full review Return on Investment After using DiscoverOrg, our lead are now well qualified and suitable. We are able to generate good and qualified. This is the positive impact. After using DiscoverOrg, our sales team is now able to cold call the target contacts, the number provided by DiscoverOrg, the interaction held is now increased and we are able to produce good leads. After using DiscoverOrg, we are able to understand better because of their reports and dashboards which is very informative. Read full review Our company has increased profits 20% from last year after implementing Sugar Our transfer to largely remote work has been hugely simplified by Sugar Despite an industry-wide "pandemic slump", the ease of use brought by Sugar has allowed us to remain a major player in tax assistance even as other companies have struggled Read full review ScreenShots DiscoverOrg (discontinued) Screenshots