What users are saying about
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Top Rated
181 Ratings

DiscoverOrg

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Top Rated
181 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

DiscoverOrg

Companies need data to do business, and they often need a repository of leads/contacts as a starting point. DiscoverOrg is great for beginner to intermediate level lead data when sales orgs are looking to start somewhere. The reality is that there are simply no solution providers within this market that provide accurate data all the time. Data that is accurate today simply may not be tomorrow, and without constant (and unrealistic) validations, there is no way to ensure data quality across every company and lead. DiscoveryOrg does a fine job of providing a relatively simple to navigate repository of lead and company data. They could invest a great deal more in providing a supplemental tool for scraping data from resources like LinkedIn, which, by and large, is considered the most up to date resource for gathering intelligence on lead data. The problem is that even with more functionality in this regard, the most important contact information is still not always available.
Michael J. Towle profile photo

Feature Rating Comparison

Prospecting

DiscoverOrg
7.5
Advanced search
DiscoverOrg
7.9
Identification of new leads
DiscoverOrg
7.0
List quality
DiscoverOrg
7.3
List upload/download
DiscoverOrg
7.5
Ideal customer targeting
DiscoverOrg
7.5
Load time/data access
DiscoverOrg
7.8

Sales Intelligence Data Standards

DiscoverOrg
7.8
Contact information
DiscoverOrg
7.7
Company information
DiscoverOrg
8.0
Industry information
DiscoverOrg
7.7

Data Augmentation & Lead Qualification

DiscoverOrg
7.4
Lead qualification process
DiscoverOrg
7.1
Smart lists and recommendations
DiscoverOrg
7.1
Salesforce integration
DiscoverOrg
8.0
Company/business profiles
DiscoverOrg
7.9
Alerts and reminders
DiscoverOrg
7.3
Data hygiene
DiscoverOrg
7.3
Automatic data refresh
DiscoverOrg
7.2
Tags
DiscoverOrg
7.1
Filters and segmentation
DiscoverOrg
7.7

Sales Intelligence Email Features

DiscoverOrg
8.2
Sales email templates
DiscoverOrg
8.1
Append emails to records
DiscoverOrg
8.3

Pros

DiscoverOrg

  • Demographic data for companies tends to be highly accurate, along with hierarchy, etc.
  • The ability to navigate and get to various bits of information is really useful.
  • Uploading information into the CRM is simple with one click, and other sites are highly accessible (for example, clicking through to a contact LinkedIn page)
  • Response times when bad/faulty data is found are relatively quick (<24h) and appear to be done by a human rather than a robot!
  • They are willing to offer regular training or on-demand up-skilling to make the most of the system
  • Contact data tends to be fairly accurate (phone, email, etc.) and usually they have the right titles for people
Matthew Tanner profile photo

Cons

DiscoverOrg

  • The ability to filter and create lists can be a bit challenging. This is partly due to the way organizations are structured -- from company to company a VP = Director = SVP, depending on industry, size, etc. so when trying to create a list you often have to pare down the results pretty significantly
  • Company hierarchies are for the most part inaccurate past the top 2 layers of an organization.
  • It would be nice if the scoops were expanded. 1) Be more "filterable" (they have a search filter but returns very little for my searches). As it stands you have to scroll through endless updates on various employees leaving/coming, non-relevant "news", and "high-level source indicates X" - it would be good to be able to filter by topic or filter out certain types of information with a few clicks. 2) Link to the announcement and/or source of the information more frequently (where appropriate - for example, merger announcement or press release on fiscal reports, etc.), and 3) differentiate between "source" info, and reported publicly info
Matthew Tanner profile photo

Likelihood to Renew

DiscoverOrg

DiscoverOrg 7.0
Based on 2 answers
The tool is simply better than most other lead/company data repositories, and they are dedicated to keeping their data clean, even if they are far from accomplishing this task at present. The tool works, and it is relatively easy to use. Overall, DiscoverOrg provides the level of lead/contact, customer, and even industry level data the sales orgs have come to expect from this sort of tool in a format that is fairly easy to use. They do also provide support for sales teams looking to use the tool effectively, which is great!
Michael J. Towle profile photo

Usability

DiscoverOrg

DiscoverOrg 9.0
Based on 1 answer
Straight forward
No photo available

Support

DiscoverOrg

DiscoverOrg 9.0
Based on 1 answer
Great customer service and support team.
No photo available

Alternatives Considered

DiscoverOrg

I didn't like the interface or organization as much. There's a possibility for false info to be fed because it's "user driven," which can give you the wrong info. DiscoverOrg gets to the meat of what you want and leaves out uncertainties. ZoomInfo has some contacts DiscoverOrg doesn't, but the same is true of DiscoverOrg.
Stephen Lax profile photo

Return on Investment

DiscoverOrg

  • DicoverOrg has definitely had a dramatic impact on ROI for my company.
Meghan Maurer profile photo

Pricing Details

DiscoverOrg

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

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