Amazing ROI, Great passive talent database
November 20, 2015

Amazing ROI, Great passive talent database

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DiscoverOrg

DiscoverOrg is a great tool for understanding competitors or other organizations in a similar space. This is being leveraged as both a sales tool and one for recruiting. This is crucial for identifying IT talent with the same technology background or within a certain mile range, including email addresses and direct phone numbers.
  • Stays current and up to date
  • Full contact information
  • Org Charts
  • Larger database
  • Larger Global footprint
  • Additional technologies (more search criteria)
  • Increased efficiency
  • Quicker time to fill
  • Larger IT candidate database
I was part of testing recruiting software and tools across all verticals. When it comes to size of database, search ability, and exported information this is as good as it gets. Not only that, but DiscoverOrg is doing that for the IT and finance vertical, both of which are very difficult to identify and approach talent. It is hands down the best tool for prospecting and identifying passive talent.
Identifying and targeting IT talent in specific locations or with a specific background.

DiscoverOrg (discontinued) Feature Ratings

Advanced search
9
Identification of new leads
10
List quality
10
List upload/download
9
Ideal customer targeting
8
Load time/data access
9
Contact information
10
Company information
9
Industry information
7
Lead qualification process
9
Smart lists and recommendations
9
Salesforce integration
9
Company/business profiles
8
Alerts and reminders
9
Data hygiene
9
Automatic data refresh
9
Tags
9
Filters and segmentation
9
Sales email templates
9
Append emails to records
9

Evaluating DiscoverOrg and Competitors

  • Product Features
  • Product Usability
  • Existing Relationship with the Vendor
Would change nothing!

DiscoverOrg Support

Great customer service and support team.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes, same day!
Ben Croll is a great contact and has always resolved any issues ASAP.

Using DiscoverOrg

Straight forward
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
  • Searching
  • Selection
  • Exporting
  • Confusing
  • Many options
  • Searching for specific technology