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DocuSign CLM vs. Blackbaud Education Management Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign CLM

    Score8.2 out of 10
    N/ADocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.

    $15

    per month

    Blackbaud Education Management Solutions

    Score7.1 out of 10
    N/ABlackbaud Education Management Solutions is a unified student management system for K–12 private schools. Blackbaud Enrollment Management System™: Gives schools and families the ability to track admissions progress from first impressions all the way through the application process to acceptance, enrollment, and tuition payment. Blackbaud Learning Management System™: Track students' academic performance and progression…N/A
    Pricing
    DocuSign CLMBlackbaud Education Management Solutions
    Editions & Modules
    Personal
    $15
    per month
    Real Estate Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per user/per month
    Standard
    $40
    per user/per month
    Business Pro
    $60
    per user/per month
    Starter
    $75
    per month
    Intermediate
    $450
    per month
    Advanced Solutions
    Contact sales team
    Real Estate Plus, Broker Edition
    Contact sales team
    Sandbox Account
    Free
    Enterprise Offerings
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuSign CLMBlackbaud Education Management Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuSign CLMBlackbaud Education Management Solutions
    Considered Both Products
    DocuSign
    No answer on this topic
    Blackbaud
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    33 Answers
    73%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    28 Answers
    85%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    33 Answers
    87%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    24 Answers
    83%
    Implementation went as expected
    10 Answers
    Features
    DocuSign CLMBlackbaud Education Management Solutions
    Contract Authoring
    Comparison of Contract Authoring features of DocuSign CLM and Blackbaud Education Management Solutions
    Feature
    DocuSign CLM
    6.9
    3 Ratings
    17% below category average
    Blackbaud Education Management Solutions
    -
    Ratings
    Contract creation6.03 Ratings00 Ratings
    Contract templates5.63 Ratings00 Ratings
    Clause library/saved fields9.12 Ratings00 Ratings
    Guided logic6.83 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of DocuSign CLM and Blackbaud Education Management Solutions
    Feature
    DocuSign CLM
    7.5
    3 Ratings
    9% below category average
    Blackbaud Education Management Solutions
    -
    Ratings
    Contract sharing8.22 Ratings00 Ratings
    Contract editing5.63 Ratings00 Ratings
    Collaborating on contracts8.12 Ratings00 Ratings
    MS Word plug-in7.31 Ratings00 Ratings
    Approval process8.53 Ratings00 Ratings
    Interdepartmental workflows7.43 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of DocuSign CLM and Blackbaud Education Management Solutions
    Feature
    DocuSign CLM
    6.2
    3 Ratings
    28% below category average
    Blackbaud Education Management Solutions
    -
    Ratings
    Contract database6.03 Ratings00 Ratings
    Contract search6.03 Ratings00 Ratings
    Contract milestone reminders & alerts6.83 Ratings00 Ratings
    Custom contract reports5.63 Ratings00 Ratings
    Tracking contract status6.13 Ratings00 Ratings
    Compliance check6.52 Ratings00 Ratings
    Contract Management
    Comparison of Contract Management features of DocuSign CLM and Blackbaud Education Management Solutions
    Feature
    DocuSign CLM
    7.6
    4 Ratings
    8% below category average
    Blackbaud Education Management Solutions
    -
    Ratings
    Contract Storage7.13 Ratings00 Ratings
    Advanced Search and Filtering6.43 Ratings00 Ratings
    Customizable Contract Templates5.63 Ratings00 Ratings
    Workflow Acceleration8.22 Ratings00 Ratings
    E-Signatures9.64 Ratings00 Ratings
    Reminders and Alerts9.63 Ratings00 Ratings
    Analytics and Reporting6.42 Ratings00 Ratings
    Integration with other Systems7.43 Ratings00 Ratings
    Best Alternatives
    DocuSign CLMBlackbaud Education Management Solutions
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Conga CLM
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSign CLMBlackbaud Education Management Solutions
    Likelihood to Recommend
    8.0
    (39 ratings)
    7.0
    (120 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    7.5
    (9 ratings)
    Usability
    8.1
    (2 ratings)
    6.5
    (7 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (2 ratings)
    7.0
    (115 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (21 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSign CLMBlackbaud Education Management Solutions
    Likelihood to Recommend
    DocuSign
    DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
    Incentivized
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    Blackbaud
    A good, and constantly improving solution for private schools. I don't know that a lot of its functionality would be well suited to public schools, but maybe? The integration with other Blackbaud software is a huge plus for us, as we have several of their other products including their flagship Raiser's Edge. Smaller schools may not need the sophistication of Blackbaud solutions, and it is not an inexpensive option.
    Incentivized
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    Pros
    DocuSign
    • Alerts when documents are signed
    • Notifications if customers don't complete any or all of their required tasks
    • Showing clients exactly where to sign
    • Making signing easy and fast
    Incentivized
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    Blackbaud
    • Seamless integration between the LMS, EMS and SIS modules
    • Real-time, effective chat support helps me not only with urgent needs but also to work through possibilities for increasing how we use the product.
    • Feature upgrades monthly that respond to voiced needs from users
    Incentivized
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    Cons
    DocuSign
    • Increase sending limit for initial plans
    • Faster return for client service requests
    • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
    Incentivized
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    Blackbaud
    • Forms - lack of conditional questions
    • Gradebook -lack of links to assignments
    • Not being able to customize displays, for example, Grading tab - we just finished 1st semester and teachers could only see the current quarter but not the 1st one which is still part of the first semester. Lack of customization in assessments.
    • Scheduling- even though re-running generating schedules, we're still getting a high number of unscheduled students. Lack of being able to limit the number of scheduled classes in a row for teachers.
    Incentivized
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    Likelihood to Renew
    DocuSign
    Before we started using DocuSign, getting contracts actually signed by new clients was one more barrier to new business and to begin work. Once we started using DocuSign, it eliminated that barrier and has become a much less cumbersome process for us and our clients
    Incentivized
    Read full review
    Blackbaud
    It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.
    Incentivized
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    Usability
    DocuSign
    It is easy to use, however sometimes editing is not always the easiest, depending on, which can cause a redo or resend
    Incentivized
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    Blackbaud
    Blackbaud EMS is very usable from my perspective. I am a power user and get lots of valuable functionality. It is, however, a complex system. Sometimes necessarily complex to accommodate flexibility for diverse customer needs. Some complexity seems unnecessary and/or hold-over functionality from earlier versions; nice to see this type being evolved away from over time. It is valuable to receive regular updates to the system along with good release notes of what changed and notices of significant changes in advance.
    Incentivized
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    Reliability and Availability
    DocuSign
    Its a rare occurrence that this even happens
    Incentivized
    Read full review
    Blackbaud
    No answers on this topic
    Performance
    DocuSign
    Easy to use for various documents. Easy for clients as well
    Incentivized
    Read full review
    Blackbaud
    No answers on this topic
    Support Rating
    DocuSign
    Honestly, personally, I have only had one issue and it had nothing to do with the product but with the login
    Incentivized
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    Blackbaud
    Decent support however the chat feature can take a great amount of time out of the workday. If for instance you are waiting for someone to respond in the chat and there is a fire drill, if you are not responding within a few minutes, you are disconnected and have to start all over again. It would be great if you could submit your problem and then whoever has the most experience, can respond. The training in the Blackbaud University is good but also time-consuming - a 3 hr training in the middle of a workday is a lot to ask. I like the 90-minute sessions. It would also be great to offer a shorter webinar to update on any changes implemented. Other than the email I subscribed to, there is no information on how these updates actually work.
    Incentivized
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    Alternatives Considered
    DocuSign
    DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
    Incentivized
    Read full review
    Blackbaud
    Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.
    Incentivized
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    Scalability
    DocuSign
    Reliable for the most part, there are issues here and there but minor
    Incentivized
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    Blackbaud
    No answers on this topic
    Professional Services
    DocuSign
    Service is easy and professional
    Incentivized
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    Blackbaud
    No answers on this topic
    Return on Investment
    DocuSign
    • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
    • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
    • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
    Incentivized
    Read full review
    Blackbaud
    • Negative - The rollout is brutal. Blackbaud said it could happen in 6 months, but that is definitely not a reality. It will take well over a year, and one complete school cycle to actually integrate everything correctly.
    • Positive - The amount of time saved in data processing has allowed our office to become more involved in other areas of the school.
    • Positive - The ease of having everything in [one] place, from inquiry to application to contracts and course registration, has been a HUGE benefit to our applicants and their families.
    Incentivized
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    ScreenShots

    Blackbaud Education Management Solutions Screenshots

    Screenshot of Topics pages help organize units of learning throughout the year in the Learning Management SystemScreenshot of Blackbaud's education management solutions come with strong reporting tools to get the information you need quicklyScreenshot of Schedule view makes it easy for teachers to manage their daysScreenshot of Blackbaud Enrollment Management System Admissions Checklists help applicants track their progress in the admissions processScreenshot of Blackbaud's education management solutions come with strong reporting tools to get the information you need quicklyScreenshot of Keep track of all the key information about your students in one place