DocuSign vs. Kdan Mobile DottedSign

I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.

Being able to complete documents a lot faster with not only my eSign but as well as my clients makes this the best app on the market. I can't think of a time and place in the corporate world where this is not needed

• Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
• Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
• Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
• The recipient can save the document after signing, so they too have their own electronic copy for their records

• Of course DottedSign isn't the first one to show how convenient e-signatures are, but in my opinion the creators really nailed it because it's both easy-to-use and also pleasant to work with due to the nice and intuitive interface and truly helpful tools.
• Another point I'd like to make is the reminders feature is really nice - anyone who hasn't yet signed their part gets an email notification to speed them along.
• Another thing that I like that there's no need to contact customer support to figure anything out - just download the app and get going.

• Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
• Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
• It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.

• icon descriptions could be clearer
• The cost for teams of more than five people is not mentioned on their website
• page overview feature is too manual and slow

I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."

Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.

It does not go down. I have had zero issues with DocuSign, approaching 4 years.

Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.

I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours

I can't say that there is something special in the work of customer support. Everything is professional and timely, but that's about it.

Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.

Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.

I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.

DocuSign is the only real competitor to Kdan Mobile DottedSign. Everything else is very subpar. The reason we tries Kdan Mobile DottedSign and not DS is because the rates were better, they seemed more small-business friendly, and reviews were more positive

In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.

• DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
• DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
• DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.

• I think after we started using DottedSign at our company, we're achieving our goals a little faster due to less time being spent on traveling to meet clients and so on, and with the process being more streamlined, it's easier. to pay attention to other parts that might have been neglected before.
• We got a bit more new clients in the last quarter, but it might be due to different reasons, but I think DottedSign played a part.
• Also, having all the newly signed contracts digitized and available on the cloud gives us a peace of mind.