DocuSign vs. DottedSign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.5 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
DottedSign
Score 9.6 out of 10
Small Businesses (1-50 employees)
Providing e-signing on mobile devices, DottedSign lets users sign documents and get signatures from others in a legal and secure process, so as to stop wasting time emailing signers, printing copies, and faxing paper. DottedSign can be used to complete work, including NDAs, sales contracts, lease agreements, permission slips, financial agreements, and w9 forms. Import a document, sign or request signatures, and send.
$0
per year per user
Pricing
DocuSignDottedSign
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Free Plan
$0
per year per user
Pro Plan
$8
per year per user
Business (5-n users) Plan
$15
per year per user
Business (1-4 users) Plan
$18
per year per user
Offerings
Pricing Offerings
DocuSignDottedSign
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$9.99 per user
Additional Details• Pro plan: USD 8 per user billed yearly, or USD 15 per user billed monthly • Business (1-4 users): $18 per user billed yearly, or $ 30 per user billed monthly. • Business (5-n users): $15 per user billed yearly, or $ 25 per user billed monthly.
More Pricing Information
Best Alternatives
DocuSignDottedSign
Small Businesses
BoldSign
BoldSign
Score 9.1 out of 10
BoldSign
BoldSign
Score 9.1 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.5 out of 10
MSB Docs
MSB Docs
Score 9.5 out of 10
Enterprises
Box
Box
Score 8.7 out of 10
DocuSign
DocuSign
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignDottedSign
Likelihood to Recommend
5.8
(153 ratings)
10.0
(1 ratings)
Likelihood to Renew
7.0
(12 ratings)
-
(0 ratings)
Usability
7.0
(11 ratings)
-
(0 ratings)
Availability
10.0
(3 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(46 ratings)
9.0
(1 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(5 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
DocuSignDottedSign
Likelihood to Recommend
DocuSign
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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Kdan Mobile Software Ltd.
The app is quite versatile - as for me, I've been using it at work for some time and can't say that the problems that I have listed affect the general impression of the platform. Apart from using it at work, DottedSign is also pretty good for personal tasks, if you have to sign something on the go and so on. It's great for keeping track of the entire signing process and making sure everybody is on the same page with the help of reminders and such.
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Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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Kdan Mobile Software Ltd.
  • Of course DottedSign isn't the first one to show how convenient e-signatures are, but in my opinion the creators really nailed it because it's both easy-to-use and also pleasant to work with due to the nice and intuitive interface and truly helpful tools.
  • Another point I'd like to make is the reminders feature is really nice - anyone who hasn't yet signed their part gets an email notification to speed them along.
  • Another thing that I like that there's no need to contact customer support to figure anything out - just download the app and get going.
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Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
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Kdan Mobile Software Ltd.
  • Well, the synchronization feature isn't perfect - when you log in into your account on the browser version, for instance, you need to wait for a couple of minutes to load a file that you have already loaded in the app.
  • Apart from that, the platform doesn't allow you to rotate blank windows to add a date or signatures and sometimes documents are scanned upside down, and you have to edit them subsequently, which is time consuming.
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Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
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Kdan Mobile Software Ltd.
No answers on this topic
Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
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Kdan Mobile Software Ltd.
No answers on this topic
Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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Kdan Mobile Software Ltd.
No answers on this topic
Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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Kdan Mobile Software Ltd.
No answers on this topic
Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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Kdan Mobile Software Ltd.
I can't say that there is something special in the work of customer support. Everything is professional and timely, but that's about it.
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Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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Kdan Mobile Software Ltd.
No answers on this topic
Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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Kdan Mobile Software Ltd.
No answers on this topic
Alternatives Considered
DocuSign
I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
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Kdan Mobile Software Ltd.
eversign wasn't quite as good because of how the interface was designed. I don't think that for a software with such simple features the interface should be so piled on. While DottedSign's interface is one of its strongest features.
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Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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Kdan Mobile Software Ltd.
No answers on this topic
Return on Investment
DocuSign
  • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
  • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
  • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
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Kdan Mobile Software Ltd.
  • I think after we started using DottedSign at our company, we're achieving our goals a little faster due to less time being spent on traveling to meet clients and so on, and with the process being more streamlined, it's easier. to pay attention to other parts that might have been neglected before.
  • We got a bit more new clients in the last quarter, but it might be due to different reasons, but I think DottedSign played a part.
  • Also, having all the newly signed contracts digitized and available on the cloud gives us a peace of mind.
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ScreenShots

DocuSign Screenshots

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DottedSign Screenshots

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