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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Authentisign

    Score7 out of 10
    N/ALone Wolf Authentisign, formerly Digital Ink from ziplogix, is an electronic signature software. It includes features such as specific design for the real estate industry and digitally signing documents.N/A

    Zoho Sign

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transporting paper documents while ensuring security and legality. It works completely on cloud and integrates readily with your everyday apps. According to the vendor, Zoho Sign is perfect for anyone who needs to sign business documents but widely used for HR, legal, finance, HR, and sales functions. Documents that can be signed include:…

    $0

    per user

    Pricing
    DocuSignAuthentisignZoho Sign
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    No answers on this topic
    Free
    $0.00
    per user
    Standard
    $10.00
    per user/ month
    Professional
    $15.00
    per user/ month
    Offerings
    Pricing Offerings
    DocuSignAuthentisignZoho Sign
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup fee$10 per user
    Additional Details
    More Pricing Information
    Community Pulse
    DocuSignAuthentisignZoho Sign
    Considered Multiple Products
    DocuSign
    Chose DocuSign
    DocuSign is the system with the easiest way to add and remove fields. For most situations, you will have a template so you don't need to keep adding and removing fields. When those situations do come up, it's easy for DocuSign. For those other ones you need to go through a …
    Incentivized
    Chose DocuSign
    Digital Ink is offered free for realtors thru their document program. Most people don't realize that once the document is signed and forwarded to another person, some or all signatures have magically disappeared. Often they are also signed with initials that are so small they …
    Incentivized
    Lone Wolf Technologies
    No answer on this topic
    Zoho
    Chose Zoho Sign
    DocuSign seems to be more commonly used and often times clients will ask if we can use that as opposed to Zoho Sign.
    Incentivized
    Chose Zoho Sign
    I was a paid subscriber to Adobe prior to using Zoho, and found their solution expensive and inflexible. DocuSign may be the market leader, but Zoho fits better into our overall needs, especially since it integrates well with our other Zoho products.
    Incentivized
    Chose Zoho Sign
    Price is important but it has all the same features as some of the main brand names on the market which makes this package ideal for small businesses and larger ones looking at costs. The advantage we find is that we can edit forms with drop-down boxes and preset answers for …
    Incentivized
    Chose Zoho Sign
    Much more affordable!
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    No answers on this topic
    No answers on this topic
    Best Alternatives
    DocuSignAuthentisignZoho Sign
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    OneSpan Sign
    Score9.6 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    DocuSign
    Score8.7 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DocuSignAuthentisignZoho Sign
    Likelihood to Recommend
    9.0
    (161 ratings)
    7.0
    (1 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (19 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignAuthentisignZoho Sign
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Lone Wolf Technologies
    Because it's built into the ZipForms software it's far easier than having to personally load most signatures if other software is used which isn't integrated automatically.
    Incentivized
    Read full review
    Zoho
    great for sending out duplicate forms to clients that require a signature, this is fine when you do not have to keep changing details on the form. What is limited is if we need to change elements that need to be signed or remove elements as the original form is loaded up as a Word document or PDF. There are a variety of selection options to ensure that the data fields can be customized to font color and size number of characters etc.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Lone Wolf Technologies
    • Fairly easy for the end user to click and sign
    • Signature lines, initials, and dates are often automatically populated
    • The software keep an archive of signed documents
    Incentivized
    Read full review
    Zoho
    • Easy use.
    • Drag and drop for text-boxes.
    • Quick upload of documents.
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Lone Wolf Technologies
    • Doesn't always have auto-populated initial, signature, and date boxes
    • Sometimes the software is slow or non-responsive
    • Sometimes clients complain about error messages they get or don't seem to figure out they need to click somewhere to "finish signing"
    Incentivized
    Read full review
    Zoho
    • Page and element spacing can sometimes be different than expected.
    • There should be more standardized fields for inserting into documents.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Lone Wolf Technologies
    No answers on this topic
    Zoho
    No answers on this topic
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Lone Wolf Technologies
    it can do pretty much everything I need - just can be slow and cumbersome at times between pages.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Lone Wolf Technologies
    No answers on this topic
    Zoho
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Lone Wolf Technologies
    No answers on this topic
    Zoho
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
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    Lone Wolf Technologies
    I've only had to reach out to customer service a couple of times for login issues, but they were helpful.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Lone Wolf Technologies
    No answers on this topic
    Zoho
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Lone Wolf Technologies
    No answers on this topic
    Zoho
    No answers on this topic
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Lone Wolf Technologies
    ZipLogix is a bit slower and more cumbersome of an interface than Adobe Sign, but again, automatic integration is key. Annoying that on Adobe Sign when adding a signature field it doesn't automatically add a date signed field, whereas ZipLogix DIgital Ink 1.0 does, but not 2.0
    Incentivized
    Read full review
    Zoho
    DocuSign seems to be more commonly used and often times clients will ask if we can use that as opposed to Zoho Sign.
    Incentivized
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Lone Wolf Technologies
    No answers on this topic
    Zoho
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    Lone Wolf Technologies
    • Biggest advantage is the speed of use since already integrated into ZipForms
    • Free as a part of ZipForms
    Incentivized
    Read full review
    Zoho
    • Zoho Sign was far more affordable for the simple uses we need. It simplified our processes at a very affordable price.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Zoho Sign Screenshots

    Screenshot of Zoho Sign DashboardScreenshot of Sending documents for signatures using templatesScreenshot of All document sent using Zoho SignScreenshot of Rebranding email templates sent from Zoho Sign