Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.5 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
SAP Ariba
Score 7.9 out of 10
N/A
With advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.N/A
Pricing
DocuSignSAP Ariba
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
DocuSignSAP Ariba
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DocuSignSAP Ariba
Considered Both Products
DocuSign

No answer on this topic

SAP Ariba
Chose SAP Ariba
Internal systems created by our organization. These will now, or have been replaced by SAP Ariba Procurement.
Chose SAP Ariba
Better adaptation to a defined cost model.
Chose SAP Ariba
BravoAdvantage is much easier to manage when it comes to user licenses, and therefore cheaper. The user interface is also better.
However Ariba is better integrated with SAP.
Top Pros
Top Cons
Best Alternatives
DocuSignSAP Ariba
Small Businesses
Foxit eSign
Foxit eSign
Score 9.3 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Esker
Esker
Score 9.9 out of 10
Enterprises
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignSAP Ariba
Likelihood to Recommend
5.3
(155 ratings)
8.1
(183 ratings)
Likelihood to Renew
7.0
(12 ratings)
7.0
(5 ratings)
Usability
5.0
(13 ratings)
8.1
(134 ratings)
Availability
10.0
(3 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(46 ratings)
5.5
(21 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(5 ratings)
7.3
(1 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
DocuSignSAP Ariba
Likelihood to Recommend
DocuSign
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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SAP
SAP Ariba is pivotal for our organization's supply chain requirements. The purchasing department needs it for vendor purchase order issuance and vendor order management. We can check procurement history for the last purchased price, standard price, price breaks, lead time for products, vendor, and alternate vendor details.
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Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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SAP
  • Complete Procurement of Inventory step easy through GUI-Ariba integration once Purchase order is created and it is sent to the SAP Ariba Supplier Network. Vendor confirms the order and sends notification of Inbound Delivery to the warehouse through ASN and the Inbound process, Goods Receipt Process, Unloading, Put away process easy.
  • SAP Ariba integrates the different SAP Sourcing platforms, services and their tools in order to optimize operations, saves cost and meeting customer requirements through its easy to use tools. Such as integration with SAP S/4 HANA, SAP EWM using Idocs for End to End sourcing and Procurement coverage.
  • As a part of the SAP Direct Sourcing suite, it helps allow customer manage their direct materials in the single dashboard and helping customer to have view of the comprehensive info about BoM and the structure. Based on requirements, buyers can run materials and/or entire Bill of Materials. When these are sent from ERP to SAP Ariba, managers can manage them in the direct spend dashboard. Can search for desired items in the dashboard and view details of BoM or deeper view of information of the material. Buyers can run sourcing, run details for materials, create material quotes, and create pricing using book quotes.
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Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
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SAP
  • While SAP Ariba offers workflow capabilities, users have suggested more advanced customization options for workflows
  • SAP Ariba has a mobile app, users have suggested improvements in terms of functionality and responsiveness. Enhancements to the mobile app could provide a more seamless and efficient experience for users on the go
  • SAP Ariba integrates well with various enterprise systems, users have reported that the initial setup and integration processes can be complex. Improvements in integration tools and documentation could facilitate a smoother onboarding experience
  • AP Ariba provides robust reporting and analytics capabilities, some users desire greater flexibility in creating and customizing reports. Improvements in the ability to generate ad-hoc reports and customize dashboards could enhance analytics capabilities
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Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
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SAP
Established product and we are now using it as a mean for our procurement transformation
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Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
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SAP
While its great at usability. I would love ut have it more simplified. I would like to advocate for some personas who are non tech savvy or who have less or no experience in procurement. I sometimes feel that the valley of user learning fir such personas is quite steep and it may take them long time of learning to get adept to the platform.
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Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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SAP
No answers on this topic
Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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SAP
No answers on this topic
Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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SAP
Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
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Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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SAP
No answers on this topic
Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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SAP
No answers on this topic
Alternatives Considered
DocuSign
I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
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SAP
It improves over all vendor management system of an organization by providing less costly ways of procurement and making business simple. AribaSAP Ariba digitally transforms your supply chain, procurement and contract management process. acts as supply chain, procurement service to do business globally In today’s world, there is a need to control your supply chain and to collaborate with your suppliers in an efficient way. To enable healthy supply chain, you need to have suppliers with visibility to every part of procurement process so that they can maintain an efficient supply chain and help organizations to grow their and own business..
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Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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SAP
No answers on this topic
Return on Investment
DocuSign
  • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
  • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
  • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
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SAP
  • We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole.
  • Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned.
  • In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects.
  • It is an excellent tool and just what are business required and could afford.
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ScreenShots

DocuSign Screenshots

Screenshot of Screenshot of Screenshot of

SAP Ariba Screenshots

Screenshot of the advanced tools that automate manual processes and support close collaboration with suppliers. The SAP Ariba Buying and Invoicing solution help streamline procure-to-pay processes across organizations.Screenshot of SAP Ariba's digitalization, which covers processes from contract requests, authoring, and workflows to negotiation, approval, and execution for lower costs and improved relationships.Screenshot of an instance of SAP Ariba's support for industry-specific processes and systems. This helps process manufacturers, retailers, and discrete manufacturers that rely on external manufacturers to capture more savings by improving source-to-contract processes and supplier collaboration.Screenshot of the digitalizing and automating of invoice management over a global business network, in SAP Ariba. This delivers visibility and efficiency to capture more early-payment discounts and optimize working capital.