What users are saying about
27 Ratings
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Score 9.2 out of 100
5 Ratings
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Score 7.7 out of 100

Attribute Ratings

  • DocuWare is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

9.0

DocuWare

90%
7 Ratings
7.0

FileHold Document Management software

70%
3 Ratings

Likelihood to Renew

9.0

DocuWare

90%
1 Rating

FileHold Document Management software

N/A
0 Ratings

Usability

7.0

DocuWare

70%
1 Rating
6.0

FileHold Document Management software

60%
1 Rating

Performance

DocuWare

N/A
0 Ratings
7.0

FileHold Document Management software

70%
2 Ratings

Support Rating

9.0

DocuWare

90%
4 Ratings

FileHold Document Management software

N/A
0 Ratings

Likelihood to Recommend

DocuWare

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
Bill Szczytko | TrustRadius Reviewer

FileHold Document Management software

Scenarios that FileHold Document Management documents are well suited are to store documents, manage them and share them with other employees through the cloud. FileHold Document Management does a good job at all of these in addition to the fast loading time and ample storage space. However, other software such as good drive still remain better due to its ease of use and accessibility.
Duc Minh Nguyen | TrustRadius Reviewer

Pros

DocuWare

  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
Anonymous | TrustRadius Reviewer

FileHold Document Management software

  • FileHold scales well and can serve small companies up to enterprises with thousands of users.
  • Powerful workflow and approval processes.
  • MS Office Integration, version control, a powerful search engine, and cloud availability.
Anonymous | TrustRadius Reviewer

Cons

DocuWare

  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
Anonymous | TrustRadius Reviewer

FileHold Document Management software

  • Whenever there was an update done to the program, we would run into multiple issues.
Ioana Florina Buzgar | TrustRadius Reviewer

Pricing Details

DocuWare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

DocuWare Editions & Modules

Edition
Base$3001
ProContact sales team
Enterprise$1,5003
Large EnterpriserContact sales team
  1. per month
  2. none
  3. per month
  4. none
Additional Pricing Details

FileHold Document Management software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Range

Starting Price

$0 Server and 5 users

FileHold Document Management software Editions & Modules

On-premise Edition
FileHold Express for 5 users$3,7501
FileHold Enterprise for 20 users$7,6002
  1. Server and 5 users
  2. Server and 20 users
SaaS Edition
FileHold Express for 5 users$15.001
FileHold Enterprise$10.002
  1. per user / month
  2. Per user / month
Additional Pricing Details
In all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.

Likelihood to Renew

DocuWare

DocuWare 9.0
Based on 1 answer
Docuware has become a vital part of our organization.
Bill Szczytko | TrustRadius Reviewer

FileHold Document Management software

No score
No answers yet
No answers on this topic

Usability

DocuWare

DocuWare 7.0
Based on 1 answer
Fairly intuitive for average users.
Anonymous | TrustRadius Reviewer

FileHold Document Management software

FileHold Document Management software 6.0
Based on 1 answer
FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
Anonymous | TrustRadius Reviewer

Performance

DocuWare

No score
No answers yet
No answers on this topic

FileHold Document Management software

FileHold Document Management software 7.0
Based on 2 answers
FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
Anonymous | TrustRadius Reviewer

Support Rating

DocuWare

DocuWare 9.0
Based on 4 answers
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
Anonymous | TrustRadius Reviewer

FileHold Document Management software

No score
No answers yet
No answers on this topic

Alternatives Considered

DocuWare

We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
Joe Ely | TrustRadius Reviewer

FileHold Document Management software

I selected file storage document because it has better security feature and some employees are used to the software already. Also, I wanted to try out new software to see if there are better software out there than what I'm currently using. Google Drive doesn't offer too much security in term of their file storage feature.
Duc Minh Nguyen | TrustRadius Reviewer

Return on Investment

DocuWare

  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
Joe Ely | TrustRadius Reviewer

FileHold Document Management software

  • Faster approval process
  • Better relationships with our plant [locations]
  • Improved employee efficiency by making the approval process faster
  • Improved employee efficiency by allowing employees to find documents faster through the search function
Ioana Florina Buzgar | TrustRadius Reviewer

Screenshots

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