Dokan vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dokan
Score 9.3 out of 10
Small Businesses (1-50 employees)
Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…N/A
SAP Commerce Cloud
Score 8.4 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
DokanSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DokanSAP Commerce Cloud
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DokanSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Dokan
6.8
1 Ratings
13% below category average
SAP Commerce Cloud
8.2
68 Ratings
6% above category average
Product catalog & listings9.01 Ratings8.464 Ratings
Product management8.01 Ratings8.965 Ratings
Bulk product upload7.01 Ratings8.662 Ratings
Branding6.01 Ratings8.162 Ratings
Mobile storefront5.01 Ratings8.060 Ratings
Product variations5.01 Ratings8.360 Ratings
Website integration8.01 Ratings8.364 Ratings
Visual customization6.01 Ratings7.761 Ratings
CMS7.01 Ratings7.461 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Dokan
5.0
1 Ratings
42% below category average
SAP Commerce Cloud
8.1
62 Ratings
5% above category average
Checkout user experience5.01 Ratings8.261 Ratings
Abandoned cart recovery00 Ratings8.014 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Dokan
9.0
1 Ratings
16% above category average
SAP Commerce Cloud
7.8
61 Ratings
2% above category average
SEO9.01 Ratings7.452 Ratings
Promotions & discounts00 Ratings7.760 Ratings
Personalized recommendations00 Ratings8.254 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Dokan
7.8
1 Ratings
2% below category average
SAP Commerce Cloud
9.0
62 Ratings
12% above category average
Order processing7.01 Ratings9.359 Ratings
Inventory management9.01 Ratings9.354 Ratings
Shipping8.01 Ratings8.955 Ratings
Custom functionality7.01 Ratings8.859 Ratings
Multi-site management00 Ratings8.658 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Dokan
-
Ratings
SAP Commerce Cloud
8.2
54 Ratings
2% below category average
eCommerce security00 Ratings8.254 Ratings
Best Alternatives
DokanSAP Commerce Cloud
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DokanSAP Commerce Cloud
Likelihood to Recommend
10.0
(1 ratings)
8.6
(70 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
9.0
(1 ratings)
6.4
(3 ratings)
Support Rating
7.0
(1 ratings)
10.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.0
(48 ratings)
Product Scalability
-
(0 ratings)
9.2
(48 ratings)
User Testimonials
DokanSAP Commerce Cloud
Likelihood to Recommend
weDevs
Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
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SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
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Pros
weDevs
  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
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SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
weDevs
  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
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SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
weDevs
No answers on this topic
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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Usability
weDevs
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
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SAP
So far, we are happy with the overall implementation using SAP Commerce Cloud, right from on-boarding and hand holding us during the implementation phase, reviewing the production release plan and the suggestions from SAP. As we grow and would like to build functionalities much faster, we except SAP Commerce Cloud to focus and implement on areas like Headless, improvements in PIM, enhancing the content management capabilities etc.,
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Support Rating
weDevs
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
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SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
weDevs
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
weDevs
No answers on this topic
SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
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Scalability
weDevs
No answers on this topic
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
weDevs
  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
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ScreenShots

Dokan Screenshots

Screenshot of Screenshot of Screenshot of

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts