Domo vs. eMite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Domo
Score 8.6 out of 10
N/A
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A
eMite
Score 5.8 out of 10
N/A
eMite is a BI tool from Australian company Prophecy International. The tool is designed to integrate with contact center software or ITSM software to present easily to understand analytics dashboards.N/A
Pricing
DomoeMite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DomoeMite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DomoeMite
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Domo
8.7
71 Ratings
6% above category average
eMite
8.7
1 Ratings
6% above category average
Pixel Perfect reports8.549 Ratings8.01 Ratings
Customizable dashboards9.171 Ratings9.01 Ratings
Report Formatting Templates8.564 Ratings9.01 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Domo
8.8
70 Ratings
9% above category average
eMite
9.0
1 Ratings
11% above category average
Drill-down analysis8.369 Ratings10.01 Ratings
Formatting capabilities8.368 Ratings9.01 Ratings
Integration with R or other statistical packages9.01 Ratings8.01 Ratings
Report sharing and collaboration9.370 Ratings9.01 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Domo
8.3
68 Ratings
0% below category average
eMite
9.0
1 Ratings
8% above category average
Publish to Web9.353 Ratings9.01 Ratings
Publish to PDF8.355 Ratings10.01 Ratings
Report Versioning7.01 Ratings10.01 Ratings
Report Delivery Scheduling8.764 Ratings9.01 Ratings
Delivery to Remote Servers00 Ratings7.01 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Domo
8.2
69 Ratings
2% above category average
eMite
8.7
1 Ratings
8% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.769 Ratings9.01 Ratings
Location Analytics / Geographic Visualization8.863 Ratings8.01 Ratings
Predictive Analytics7.01 Ratings9.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Domo
8.9
70 Ratings
4% above category average
eMite
8.0
1 Ratings
6% below category average
Multi-User Support (named login)8.667 Ratings8.01 Ratings
Role-Based Security Model8.864 Ratings8.01 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.568 Ratings9.01 Ratings
Report-Level Access Control8.73 Ratings00 Ratings
Single Sign-On (SSO)10.01 Ratings7.01 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Domo
8.4
62 Ratings
6% above category average
eMite
8.5
1 Ratings
7% above category average
Responsive Design for Web Access7.760 Ratings8.01 Ratings
Mobile Application8.051 Ratings9.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.059 Ratings9.01 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Domo
7.7
1 Ratings
2% below category average
eMite
8.0
1 Ratings
1% above category average
REST API8.01 Ratings9.01 Ratings
Javascript API8.01 Ratings9.01 Ratings
iFrames8.01 Ratings7.01 Ratings
Java API8.01 Ratings8.01 Ratings
Themeable User Interface (UI)7.01 Ratings9.01 Ratings
Customizable Platform (Open Source)7.01 Ratings6.01 Ratings
Best Alternatives
DomoeMite
Small Businesses
SAP Crystal
SAP Crystal
Score 9.0 out of 10
SAP Crystal
SAP Crystal
Score 9.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DomoeMite
Likelihood to Recommend
8.8
(74 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
8.0
(35 ratings)
9.0
(1 ratings)
Support Rating
9.2
(14 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(21 ratings)
-
(0 ratings)
Vendor pre-sale
7.5
(6 ratings)
-
(0 ratings)
User Testimonials
DomoeMite
Likelihood to Recommend
Domo
I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
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Prophecy International
eMite is well suited for small to mid scale companies. Their goal has been to aggregate data from every source and provide personalized views for both business and IT, with a presentation layer that is truly end user oriented, since the beginning. With my experience, I strongly believe that it is not very well suited for large companies.
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Pros
Domo
  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
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Prophecy International
  • Achieving granular level analytics be it for a Queue, Agent or Omnichannel Interactions.
  • Data Visualization with simple and efficient reports.
  • Robust real-time reporting.
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Cons
Domo
  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
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Prophecy International
  • With so much data in one dashboard, sometimes it can be overwhelming to miss out on what you were look at in first place.
  • Wish this solution had some alerting system. For example, a beep sent out from eMite when a call hits the queue.
  • Interactive Data Visualization needs to be implemented.
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Likelihood to Renew
Domo
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
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Prophecy International
No answers on this topic
Usability
Domo
The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
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Prophecy International
1. Creates the best user experience across different medias. 2. Pushes the contact center reporting to a new level. 3. eMite comes with regular KPIs out of the box, but it also allows users to fully configure their KPIs based on their specific data and requirements. 4. Browser based solution that can provide actionable insights for making complex business decisions.
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Support Rating
Domo
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
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Prophecy International
Support for eMite so has far has been excellent. Most of the tickets are resolved the same day. I have always seen their SLAs staying intact even for a complex situations let alone bugs that are raised to development teams. So, I never had any bad day with eMite support. They were always on dot.
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Implementation Rating
Domo
It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
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Prophecy International
No answers on this topic
Alternatives Considered
Domo
At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
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Prophecy International
eMite cuts down all the manual part[s] of getting the data and organizing [it]. This happens in the abstract layer that keeps the user in the no worry one. eMite becomes part of the solution itself rather an external application that receives data from the solution. KPI and some other complex calculations are taken care of by this wonderful analytics tool.
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Return on Investment
Domo
  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
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Prophecy International
  • Reaching out to the granular data.
  • Easy to make business decisions.
  • Increases productivity.
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ScreenShots

Domo Screenshots

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