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HSI Donesafe vs. MasterControl Quality Excellence

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HSI Donesafe

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Donesafe is Health, Safety and Environment software that connects a management system from workers in the field to the management team in the boardroom, Donesafe was acquired by Health & Safety Institute (HSI) in February 2020.

    $5,600

    per year

    MasterControl Quality Excellence

    Score8.4 out of 10
    N/AMasterControl Quality Excellence is a Quality Management System (QMS) for the life sciences. It enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management that work together to close the loop on quality.

    $25,000

    per year

    Pricing
    HSI DonesafeMasterControl Quality Excellence
    Editions & Modules
    Small
    $5,600.00
    per year
    Medium
    $12,000.00
    per year
    Large
    $24,000.00
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    HSI DonesafeMasterControl Quality Excellence
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$600No setup fee
    Additional DetailsBased on a per-worker basis - A worker is anyone in an organization. By having all users in the system, Donesafe can create more intelligent permissions and escalation settings, create unique user experiences, and deliver ‘just in time’ learning and notifications.—
    More Pricing Information
    Community Pulse
    HSI DonesafeMasterControl Quality Excellence
    Considered Both Products
    HSI Donesafe
    No answer on this topic
    MasterControl
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    158 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    123 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    157 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    72 Answers
    Implementation went as expected
    No answers on this topic
    75%
    Implementation went as expected
    80 Answers
    User Ratings
    HSI DonesafeMasterControl Quality Excellence
    Likelihood to Recommend
    8.0
    (9 ratings)
    7.9
    (166 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (11 ratings)
    Usability
    8.3
    (9 ratings)
    7.2
    (161 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.3
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    HSI DonesafeMasterControl Quality Excellence
    Likelihood to Recommend
    HSI Donesafe
    Donesafe is suited to any business due to its customisability and flexibility. There are no situations we have found as yet where it is not suited.
    Incentivized
    Read full review
    MasterControl
    The MasterControl Quality Excellence suite is well suited for the life sciences and biotechnology as well as manufacturing companies that could benefit from the regulatory compliance that this suite of products offer. This product is highly recommended for industries that want to reduce paper overhead and digitally transform their QMS into a singular location
    Read full review
    Pros
    HSI Donesafe
    • Easy to use: The solution is easy for our people which encourages use.
    • Easy to design: We are able to configure our version to align with existing processes. We can do it our way which creates greater ownership of the process.
    • Transparency: Once the information is in the system, it is easy to create insights and learn where our opportunities lay.
    • Compliant: It creates a central repository of evidence to demonstrate compliance whenever required.
    Incentivized
    Read full review
    MasterControl
    • Organization - the layout and idea behind how the website is displayed and functions.
    • Compliance - ensuring our documents are kept up to date and accurate.
    • Quality - by having a platform with all documents with all standards set out at once, quality standards are easily accessed.
    Incentivized
    Read full review
    Cons
    HSI Donesafe
    • Timely response from the contractor's support team.
    • Provision of more in depth training to the Admins.
    • Provision of more in depth training for the Admins to troubleshoot from the back end.
    • Constant follow up and checks done by the contractor after the launch would've been helpful.
    Incentivized
    Read full review
    MasterControl
    • License model can become very expensive for small startup businesses.
    • More development with validation and more transparent information on how the improvements and or fixes may impact the current configuration. Currently, everything is listed, but it is not tailored to my system.
    • More information regarding the transition of previous processes to new processes. i.e., FBS to AQEM. I am currently working on the ADV/FBS forms and will eventually transition to AQEM/ADAPT. Still, I would like more information regarding the transition to inform current stakeholders about the improvements on the horizon.
    Incentivized
    Read full review
    Likelihood to Renew
    HSI Donesafe
    No answers on this topic
    MasterControl
    would rate MasterControl Quality Excellence a 7 out of 10 because, while it offers strong compliance tools, centralized document control, and effective audit readiness features, there are still areas that could be improved to enhance the overall user experience. The platform can sometimes feel complex and unintuitive, especially for new users, and customizing workflows to fit specific organizational needs can be challenging. Additionally, integration with other enterprise systems isn't always seamless, which can slow down processes. Despite these drawbacks, the system remains a reliable and valuable tool for maintaining quality and regulatory compliance.
    Incentivized
    Read full review
    Usability
    HSI Donesafe
    Donesafe has made it easier to roll out the system company-wide in a relatively short period of time. The mobile apps which work offline are the best part about getting the workforce onboarded and start using the tools for reporting incidents and doing inspections with easy checklists. The flexible system makes sure there are no unused parts of the software which just adds to the complexity.
    Incentivized
    Read full review
    MasterControl
    Some tasks require the users and SysAdmin to access multiple modules at a time. For example: to create a training course and an exam for a document in the system, the user needs to finish creating the document in the doc module, then go to the training module to create a course and an exam separately. Ideally, from the document page we should be able to access the training course, which could have some fields auto-populated. And from there, also create and link an exam, all without leaving the document page.
    Incentivized
    Read full review
    Reliability and Availability
    HSI Donesafe
    No answers on this topic
    MasterControl
    they are good about keeping it running
    Incentivized
    Read full review
    Performance
    HSI Donesafe
    No answers on this topic
    MasterControl
    some reports take time to filter and to get them to give the correct information. This is usually because of inputs.
    Incentivized
    Read full review
    Support Rating
    HSI Donesafe
    No answers on this topic
    MasterControl
    The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
    Incentivized
    Read full review
    In-Person Training
    HSI Donesafe
    No answers on this topic
    MasterControl
    I rated the MasterControl in-person training a 10 because it was clear, practical, and well-paced. The trainer explained concepts thoroughly and answered questions effectively. I appreciated the hands-on walkthroughs, which made it easier to understand how to apply the system in real scenarios. Overall, it was a valuable learning experience that boosted my confidence in using MasterControl.
    Incentivized
    Read full review
    Online Training
    HSI Donesafe
    No answers on this topic
    MasterControl
    transparent and immediate when the documents are updated. Easy to check on training and customizable to the company's expectations. Allows easy exam creation with GXP assist and the correlation between job codes and courses has proven reliable. What i would advocate is that you see who has trained on the course in the Course Infocard, to the document infocard
    Incentivized
    Read full review
    Implementation Rating
    HSI Donesafe
    No answers on this topic
    MasterControl
    The implementation of MasterControl Quality Excellence was largely successful, earning an 8 out of 10. The project was well-structured, and the implementation team provided solid guidance throughout the process. Key milestones were met on time, and the system was configured to meet most of our core requirements. One of the most valuable aspects was the hands-on training and support during go-live, which helped ensure user adoption. However, there were some challenges around data migration and aligning the system’s capabilities with our existing workflows, which required more time and effort than anticipated. Overall, the experience was positive, and the lessons learned have positioned us well for future system enhancements.
    Incentivized
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    Alternatives Considered
    HSI Donesafe
    Knocked it out of the park, in functionality and usability, particularly in the configuration at the back end. Looks good and customisable to meet branding and look and feel of the business.
    Incentivized
    Read full review
    MasterControl
    The products we evaluated were considered as potential replacements for MasterControl Quality Excellence. At this time, we continue using MasterControl Quality Excellence primarily due to the significant volume of data in our system and the operational impact of a platform transition. Intellect QMS emerged as a strong alternative, offering extensive, intuitive business process development tools and a wide range of built-in QMS processes out of the box. MasterControl Quality Excellence currently maintains the advantage solely because of the logistical and business burden associated with migrating to a new system.
    Incentivized
    Read full review
    Scalability
    HSI Donesafe
    No answers on this topic
    MasterControl
    there are many updates
    Incentivized
    Read full review
    Professional Services
    HSI Donesafe
    No answers on this topic
    MasterControl
    they are excellent
    Incentivized
    Read full review
    Return on Investment
    HSI Donesafe
    • Donesafe has myself and my organization a lot of time through no longer having manual tasks around safety.
    • It has mitigated infectious disease risks, through the effective and simple to use module
    Incentivized
    Read full review
    MasterControl
    • Helped me keep up to date on any knowledge pertaining to my workflow.
    • Sometimes, using it for lesson plans with minor adjustments to review it again can be repetitive.
    • Helped with scheduling classes and keeping up to date with when they occur.
    Incentivized
    Read full review
    ScreenShots

    HSI Donesafe Screenshots

    Screenshot of where to automate manual workplace safety tasks, in Donesafe's "IF this THEN that" Automations EngineScreenshot of Donesafe Workflows.Screenshot of an example of the visual dashboards that turn real-time data into valuable insightsScreenshot of the mobile app, which is where to instant changes to Donesafe smart forms and 30 response type to choose fromScreenshot of Global Customer BrandsScreenshot of a visual dashboard.