TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about NextGen Healthcare EHR

Please fill out the form below to get in touch.

NextGen Healthcare

Connect with NextGen Healthcare

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with NextGen Healthcare so that NextGen Healthcare and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Doodle

    Score8.5 out of 10
    N/ADoodle is appointment scheduling software from the Swiss company of the same name.

    $15

    per month per seat

    NextGen Healthcare EHR

    Score6.9 out of 10
    N/ANextGen Healthcare provides ambulatory practices of all size solutions along with dedicated support and professional services. NextGen® Enterprise EHR offers practices configurable clinical content, workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, providers’ smartphones become an extension of the EHR, saving time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient…N/A
    Pricing
    DoodleNextGen Healthcare EHR
    Editions & Modules
    Free
    $0
    1 user
    Pro
    $15
    per month per user
    Team
    $19.95
    per month per user
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    DoodleNextGen Healthcare EHR
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    DoodleNextGen Healthcare EHR
    Considered Both Products
    Doodle AG
    No answer on this topic
    NextGen Healthcare
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    20 Answers
    90%
    Would buy again
    35 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    90%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    20 Answers
    79%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    74%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    17 Answers
    86%
    Implementation went as expected
    25 Answers
    Features
    DoodleNextGen Healthcare EHR
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Doodle and NextGen Healthcare EHR
    Feature
    Doodle
    -
    Ratings
    NextGen Healthcare EHR
    5.7
    43 Ratings
    27% below category average
    Real-time eligibility verification00 Ratings6.538 Ratings
    Claims management00 Ratings4.537 Ratings
    Coding00 Ratings6.238 Ratings
    Patient billing00 Ratings6.234 Ratings
    Financial Reporting00 Ratings5.334 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Doodle and NextGen Healthcare EHR
    Feature
    Doodle
    -
    Ratings
    NextGen Healthcare EHR
    7.9
    32 Ratings
    3% above category average
    Rule-based scheduling00 Ratings8.01 Ratings
    Automated appointment reminders00 Ratings7.730 Ratings
    Automated patient check-in00 Ratings9.01 Ratings
    Multi-location support00 Ratings9.01 Ratings
    Calendar interface00 Ratings5.625 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Doodle and NextGen Healthcare EHR
    Feature
    Doodle
    -
    Ratings
    NextGen Healthcare EHR
    6.5
    40 Ratings
    10% below category average
    Charting / document management00 Ratings6.540 Ratings
    Templates00 Ratings6.539 Ratings
    Patient portal00 Ratings6.638 Ratings
    Mobile/tablet support00 Ratings5.431 Ratings
    Fax integration00 Ratings7.01 Ratings
    Integration with other EMR and PM systems00 Ratings9.025 Ratings
    Workflow automation00 Ratings5.01 Ratings
    Speech recognition00 Ratings7.325 Ratings
    Customization00 Ratings5.137 Ratings
    E-prescribing00 Ratings6.538 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Doodle and NextGen Healthcare EHR
    Feature
    Doodle
    -
    Ratings
    NextGen Healthcare EHR
    7.6
    41 Ratings
    9% below category average
    HIPAA compliance00 Ratings8.441 Ratings
    Role-based permission levels00 Ratings6.01 Ratings
    Data backups and redundancy00 Ratings9.01 Ratings
    Local mode / networking failsafe00 Ratings7.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Doodle and NextGen Healthcare EHR
    Feature
    Doodle
    -
    Ratings
    NextGen Healthcare EHR
    6.8
    41 Ratings
    10% below category average
    Task tracking00 Ratings6.01 Ratings
    Specialty-specific workflows00 Ratings6.01 Ratings
    Multi-office / multi-physician capabilities00 Ratings8.341 Ratings
    Best Alternatives
    DoodleNextGen Healthcare EHR
    Small Businesses
    Square Appointments
    Score10 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    No answers on this topic
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DoodleNextGen Healthcare EHR
    Likelihood to Recommend
    9.0
    (31 ratings)
    6.5
    (44 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.2
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    5.3
    (38 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.3
    (17 ratings)
    1.8
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    DoodleNextGen Healthcare EHR
    Likelihood to Recommend
    Doodle AG
    Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
    Incentivized
    Read full review
    NextGen Healthcare
    NextGen is very easy to navigate and simple to learn. The patient scheduling and calendars are very clear and the flexibility to customize the calendars is very helpful. When we are making patient appointments it is clear what times are available for each doctor and office which helps avoid mistakes since we have multiple doctors and offices.
    Incentivized
    Read full review
    Pros
    Doodle AG
    • Doodle allows you to view multiple meeting times simultaneously. I may never have 100% of my team available, but I can see that I have three other options with 90% availability.
    • Doodle is a free resource that doesn't require users to create an account or exist in a network. I simply send the link and see the responses.
    • Doodle notifies you as people respond, making the scheduling process quick and easy. Also, you can confirm a time through the software!
    Incentivized
    Read full review
    NextGen Healthcare
    • it is easy to create an appointment for a patient. The system is easy to use. It can easily show you when the next appoint is and also has pop up system alerts that the staff can view as to any special things that may need to be done before that appointment is created
    • Adding charges from an encounter is effortless, creates the claim and is sent to the clearing house and onto the payer. This process is all documented
    • one of the best features I like is that in the background is that NextGen documents every user's actions as to what is being done to the patient's chart. As a manager I can view what has happen over time with the patient's chart and easily repair what's needed
    Incentivized
    Read full review
    Cons
    Doodle AG
    • I wish that it offered more options in backgrounds, characters and props without having an additional cost, but that is to be expected.
    • I would like an easier way to add my own fonts, characters , props etc, because I am a new learner this may not be an issue as I get more familiar with the software.
    • I don't like all the sales emails I received trying to upgrade or add to my purchase.
    Incentivized
    Read full review
    NextGen Healthcare
    • NextGen completely misses the mark for ASCs, especially multispecialty.
    • NextGen EHR constantly struggles with UDS reporting based on the EHR documentation.
    • NextGen EHR struggles to compete because of automation. Most practices want to be dexterous, but it's not sustainable as we look to AI and automation.
    Incentivized
    Read full review
    Likelihood to Renew
    Doodle AG
    Easy to use and basically free.
    Incentivized
    Read full review
    NextGen Healthcare
    combination of feature and cost for our organization. other EHRs too costly without much added benefit. good customer support. that is all that is all that is all that is all that is all that is all that is all that is all that is all that is all that is all
    Incentivized
    Read full review
    Usability
    Doodle AG
    Very simple journey with the few important questions/fields
    Incentivized
    Read full review
    NextGen Healthcare
    I gave this rating because it is truly a system that flows data extremely well within the NextGen ecosystem. Many times you will find systems that do not want to talk to each other from a data perspective, let alone from a capabilities lens. NextGen Healthcare EHR delivers on this data flow without aggregation to where you are deciding on what not to bring into the chart rather than worrying if it is in available.
    Incentivized
    Read full review
    Performance
    Doodle AG
    No answers on this topic
    NextGen Healthcare
    Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
    Incentivized
    Read full review
    Support Rating
    Doodle AG
    Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
    Incentivized
    Read full review
    NextGen Healthcare
    Tier 1 support is useless. They gather details we've already provided and have no idea how to help us. Techs just call rather than scheduling an appointment which means we are in the middle of something else and our internal IT is unavailable to provide appropriate connection. Webex details aren't provided in advance of the call so it's difficult to get connected timely to have a conversation in real time during the support session. Many issues drag on for months and tickets get closed without resolution. It's a "known issue" is the most unhelpful response to a recurring problem. UGM Learning Lab is perfect because the issues based experts are there! It would be ideal to always be connected like that in real time
    Incentivized
    Read full review
    In-Person Training
    Doodle AG
    No answers on this topic
    NextGen Healthcare
    Very informative training which helped me to adapt quickly to the system
    Incentivized
    Read full review
    Alternatives Considered
    Doodle AG
    For the same reasons noted previously, Doodle allows for the organizer to ultimately select/accept the time that works for them. Many competitors only allow you to show available times and the appointment goes directly into the organizer's calendar. I typically prefer to have a bit more control over that. Also, visually Doodle is more intuitive in how you schedule appointments than Calendly. I think Calendly tries to get a bit too cute with their interface instead of sticking to a more standard, familiar calendar interface when setting an appointment.
    Incentivized
    Read full review
    NextGen Healthcare
    NG is like no other software I have ever used. I thought if you used one software they are all alike. Not this software, it is totally different but let me tell you very thorough and it also can track anything that anyone has done in a work day. Good auditing system.
    Incentivized
    Read full review
    Return on Investment
    Doodle AG
    • Improved efficiency by avoiding the slow and inefficient process of emailing back and forth to set meeting dates and times.
    • Allows for more informed decisions regarding meetings or making decisions, as all options can be laid out visually in a way that isn't possible in an email.
    Incentivized
    Read full review
    NextGen Healthcare
    • While in some cases, NextGen Healthcare EHR improves efficiency, most practices are not able to reduce staff, they usually have to actually have .5-1 more employees per physician or midlevel provider. These employee roles change and shift throughout the implementation and into the adaptation process. Those staff generally slowly transition to where they are needed next.
    Incentivized
    Read full review
    ScreenShots

    NextGen Healthcare EHR Screenshots

    Screenshot of NGE Practice Management - a patient chartScreenshot of NextGen Healthcare's Ambient AssistScreenshot of the Patient Experience on a mobile deviceScreenshot of the Patient Experience Dashboard