draw.io vs. Gremln

It's very easy to collaborate on the same file with team members and create simple concepts and flowcharts that you can use in the development process. It is also very handy for creating graphs and tables for presentations. Since this is a web application, we can use it anywhere, anytime and on any device; which provides great flexibility and accessibility. It also offers the functionality to save your work as you develop it, which is very helpful.

Incentivized

I feel that Gremln is a perfect tool for someone looking to manage several (many) social media sites in one application. It's easy to set up and learn to use, and for what Gremln provides it's inexpensive. Can easily be managed by one person.

• The drag and drop of visuals make it easy and fast to create diagrams and flowcharts.
• It is very convenient and simple to connect the visuals from one point to another from different sides of the visuals.
• It offers so many different visual, flowcharts and network diagrams. We can explore a whole lot of templates in draw.io as per our requirement.
• We can connect draw.io with Google Drive and save our work over there.

Incentivized

• Recurring tweets.
• Scheduling tweets.
• Posting to multiple accounts.

• Some more icons which helps to create wireframes
• Templates like browser window or mobile screens or more screen size windows
• Visualize the flow or auto connect few blocks missing connections
• Create document with the flow diagram selected or with a prompt with context of diagram created

Incentivized

• The dashboard could be resigned to be visually appealing by creating a better use of white space.
• Make the scheduling post tab more prominent.
• Rather than have the columns vertical, my preference it would be to horizontal stacked.

Currently, my company is rebranding itself: new name and restructuring the business. So we will sign up under the new company name. We recommend that our clients use Gremln as well and we then manage their social media accounts. They have also given us postive feedback about how easy it is to use.

The UI is intuitive. It allows a new user to start diagramming almost instantly. Manipulating elements, linking them together, etc. are all easy to do. Draw.io nevertheless a broad variety of diagram templates to help get started and also of shapes to use in diagrams. Some situations can make it a bit tricky to use, such as when having multiple shapes on top of each other (e.g. shapes placed within swimlanes) but that's a minor issue.

Incentivized

The usability on the listening side is poor. The process to set up streams is not very intuitive, involving too many steps. Also, the ability to create custom search streams is fairly well hidden. The reporting is pretty weak as well, with separate click through reports from other types of engagement, and a lot of engagement types within Facebook and Twitter are simply missing.

I have had no issues with availability

The product did what it said it would and even the more complex parts of the program we eventually got working.

The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.

Incentivized

The were attentive to my needs but I had and responded in a timely manner.

The inline videos are very clear

Be patient. Identify what you want to know how to do first and learn the basic functions then move onto the more complex features.

draw.io is actually free of cost, while Miro, Visio, and Whimsical are paid or come with paid premium versions. Miro does have excellent collaboration, while Visio and Whimsical are simply basic and normal. draw.io has very limited ways to collaborate. Templates are more organized in other tools, but in draw.io they're hard to discover. One advantage draw.io has over these tools is the offline access support as well as the feature-rich UI.

Incentivized

I have used both Hootesuite, Twitterscope and Grmln. Using the individualized brand platform (Twitterscope) still meant that had to separately post to my other networks. Hootesuite is comparable and the only thing that really makes it standout is the the social media management certification. The downside of that is that you have to pay continue to pay a monthly fee to maintain the certification. Grmln is simply easier to use

The product delivers what it says it will and is useful for making your time more efficient.

• Draw.io has given us a free place to create basic diagrams, and more options for upgrading in the future when we need more, so it saves a bit of money in that regard.
• Draw.io allows us to share diagrams with our clients without the burden of making them install new software, thus increasing client happiness and making it more likely we'll get return business.

Incentivized

• Gremln has helped us reach way more customers than trying to post separately in each of our social media platforms.
• We have better customer interaction and feedback after being able to post across many outlets.
• Employees have more time to focus on answering questions, interacting with customers, etc now that they can set up and monitor posts with Gremln.