What users are saying about
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Top Rated
576 Ratings

Dropbox Business

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Top Rated
576 Ratings
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Score 8.8 out of 100
75 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Dropbox Business

It is well-suited when security is a priority, as it is highly secure. It is also well-suited when you have a higher budget and need a more robust featureset than some of its more affordable competitors. Given its market share, it is also appropriate to use Dropbox where you have a wide array of clients, because chances are, many of them will already be using it
Jonah Dempcy | TrustRadius Reviewer

HCL Notes (formerly from IBM)

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Mogana Tashiani | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Dropbox Business
8.9
HCL Notes (formerly from IBM)
8.6
Versioning
Dropbox Business
8.8
HCL Notes (formerly from IBM)
8.2
Video files
Dropbox Business
8.8
HCL Notes (formerly from IBM)
6.9
Audio files
Dropbox Business
8.9
HCL Notes (formerly from IBM)
6.9
Document collaboration
Dropbox Business
8.3
HCL Notes (formerly from IBM)
8.7
Access control
Dropbox Business
9.1
HCL Notes (formerly from IBM)
9.1
File search
Dropbox Business
8.9
HCL Notes (formerly from IBM)
Device sync
Dropbox Business
9.5
HCL Notes (formerly from IBM)
10.0
Advanced security features
Dropbox Business
HCL Notes (formerly from IBM)
9.1
Integrates with Google Drive
Dropbox Business
HCL Notes (formerly from IBM)
10.0

Cloud Storage Security & Administration

Dropbox Business
9.0
HCL Notes (formerly from IBM)
User and role management
Dropbox Business
8.9
HCL Notes (formerly from IBM)
File organization
Dropbox Business
9.1
HCL Notes (formerly from IBM)
Device management
Dropbox Business
8.9
HCL Notes (formerly from IBM)

Cloud Storage Platform

Dropbox Business
9.2
HCL Notes (formerly from IBM)
Performance
Dropbox Business
9.2
HCL Notes (formerly from IBM)
Reliability
Dropbox Business
9.4
HCL Notes (formerly from IBM)
Storage Reports
Dropbox Business
8.8
HCL Notes (formerly from IBM)

Project Management

Dropbox Business
HCL Notes (formerly from IBM)
8.5
Task Management
Dropbox Business
HCL Notes (formerly from IBM)
8.7
Gantt Charts
Dropbox Business
HCL Notes (formerly from IBM)
10.0
Scheduling
Dropbox Business
HCL Notes (formerly from IBM)
8.2
Workflow Automation
Dropbox Business
HCL Notes (formerly from IBM)
9.5
Mobile Access
Dropbox Business
HCL Notes (formerly from IBM)
8.6
Search
Dropbox Business
HCL Notes (formerly from IBM)
4.2
Visual planning tools
Dropbox Business
HCL Notes (formerly from IBM)
10.0

Communication

Dropbox Business
HCL Notes (formerly from IBM)
9.4
Chat
Dropbox Business
HCL Notes (formerly from IBM)
9.3
Notifications
Dropbox Business
HCL Notes (formerly from IBM)
8.6
Discussions
Dropbox Business
HCL Notes (formerly from IBM)
9.1
Surveys
Dropbox Business
HCL Notes (formerly from IBM)
8.2
Internal knowledgebase
Dropbox Business
HCL Notes (formerly from IBM)
9.9
Integrates with GoToMeeting
Dropbox Business
HCL Notes (formerly from IBM)
10.0
Integrates with Gmail and Google Hangouts
Dropbox Business
HCL Notes (formerly from IBM)
10.0
Integrates with Outlook
Dropbox Business
HCL Notes (formerly from IBM)
10.0

Pros

Dropbox Business

  • Cloud storage of large files. Makes for easy sharing and downloading.
  • Activity tracking allows us to see when files were downloaded and by which users.
  • Able to sync files across devices, so when updates are made they can be pushed to desktop, laptop, etc.
Justin Roodman | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Matthew J. Fitzpatrick | TrustRadius Reviewer

Cons

Dropbox Business

  • File previews. Dropbox is not the best at allowing you to preview the file. A lot of times people will have to download the file to view it. We've done video work and the client will review it with the Dropbox preview and the quality is very low. This causes the client to thing the video file is low quality.
  • Pricing is a bit on the high side compared to other cloud storage solutions.
Andy Ryan | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Jeremiah Benjamin | TrustRadius Reviewer

Likelihood to Renew

Dropbox Business

Dropbox Business 5.0
Based on 4 answers
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost.Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Oran Bar-Tal | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 1.7
Based on 5 answers
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Tom Le | TrustRadius Reviewer

Usability

Dropbox Business

Dropbox Business 9.0
Based on 18 answers
From the IT department perspective, I give an 8 because there are certain areas where management can get a little tricky. Some areas are not the easiest to understand, and I've found myself chatting with their tech support on a few occasions to find answers to things that should have been evident. From the end user perspective, I give it a 10 - I'll keep pushing this - industry standard - if they don't do it right - no one can. For the end user - it works well. Receiving shared folders and files, sharing folders and files - super simple and easy to teach.
Vin Campbell | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Tom Le | TrustRadius Reviewer

Performance

Dropbox Business

Dropbox Business 8.9
Based on 14 answers
Dropbox generally performs quite well. Syncing b/w computer and cloud is generally quick, even for large files - and Dropbox does a good job at managing bandwidth to not use all available bandwidth. In addition, Dropbox includes a LAN based syncing mechanism, so two computers on the same network can sync files via LAN vs. over the internet. Dropbox's webpages always to seem to load quickly and display files, even in a folder with large amount of files, quickly. Dropbox's web-based search though is often times slow and inaccurate.
Aaron Pinsker | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Dropbox Business

Dropbox Business 8.6
Based on 31 answers
Generally we use the help topics and forums mostly. However, as Pro Business account holders we get priority email support and when they say priority, they mean it. The few times we have actually used it, mostly in the beginning, they replied to our questions immediately. The speed at which they responded was awesome. To be honest though, everything in the Dropbox system is so simple, and the help functionality and forums are so helpful, we very rarely ever even think of asking for priority level support.
Brian Muench | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 2 answers
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Tom Le | TrustRadius Reviewer

Implementation Rating

Dropbox Business

Dropbox Business 10.0
Based on 2 answers
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Brian Muench | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 1 answer
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Tom Le | TrustRadius Reviewer

Alternatives Considered

Dropbox Business

I think the desktop element of Dropbox was really appealing. I haven't explored enough about Google Drive to know if they have some similar functionalities, but have used it only for some personal storage. For our team, Dropbox was a leader in the industry, so we felt most comfortable migrating to them.
Kelsie Hamilton | TrustRadius Reviewer

HCL Notes (formerly from IBM)

Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Christopher Stark | TrustRadius Reviewer

Return on Investment

Dropbox Business

  • Dropbox has had a very positive impact on our ability to keep the team mobile and able to work from practically anywhere they have access to an Internet connection.
  • We no longer have to worry about accidental breach of privacy or security when using dropbox, where we have full control over which users can see which files – and when they can see and/or interact with them.
  • As a backup solution, it gives us peace of mind when accidents happen or a technical issue arrises. With Dropbox, our files are safe and easily accessible to those who should have access to them.
Jorden Beatty | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Anonymous | TrustRadius Reviewer

Pricing Details

Dropbox Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCL Notes (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dropbox Business
9.0
HCL Notes (formerly from IBM)
7.6

Likelihood to Renew

Dropbox Business
5.0
HCL Notes (formerly from IBM)
1.7

Usability

Dropbox Business
9.0
HCL Notes (formerly from IBM)
10.0

Reliability and Availability

Dropbox Business
7.0
HCL Notes (formerly from IBM)
10.0

Performance

Dropbox Business
8.9
HCL Notes (formerly from IBM)
10.0

Support Rating

Dropbox Business
8.6
HCL Notes (formerly from IBM)
9.0

Online Training

Dropbox Business
HCL Notes (formerly from IBM)
10.0

Implementation Rating

Dropbox Business
10.0
HCL Notes (formerly from IBM)
9.0

Scalability

Dropbox Business
7.0
HCL Notes (formerly from IBM)

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