Dropbox Business vs. HCL Notes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Business
Score 8.2 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
HCL Notes
Score 6.6 out of 10
N/A
Notes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.N/A
Pricing
Dropbox BusinessHCL Notes
Editions & Modules
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Dropbox BusinessHCL Notes
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Dropbox BusinessHCL Notes
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Business
8.4
130 Ratings
0% below category average
HCL Notes
7.6
9 Ratings
7% below category average
Versioning8.4102 Ratings9.04 Ratings
Video files9.4113 Ratings6.05 Ratings
Audio files8.8106 Ratings6.05 Ratings
Document collaboration7.2120 Ratings8.08 Ratings
Access control6.3126 Ratings6.08 Ratings
File search9.2126 Ratings00 Ratings
Device sync9.3123 Ratings8.05 Ratings
Advanced security features00 Ratings8.08 Ratings
Integrates with Google Drive00 Ratings10.02 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox Business
8.8
129 Ratings
2% above category average
HCL Notes
-
Ratings
User and role management9.3114 Ratings00 Ratings
File organization9.4126 Ratings00 Ratings
Device management7.8108 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox Business
8.2
126 Ratings
3% below category average
HCL Notes
-
Ratings
Performance8.6126 Ratings00 Ratings
Reliability8.7126 Ratings00 Ratings
Storage Reports7.292 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox Business
-
Ratings
HCL Notes
6.9
10 Ratings
13% below category average
Task Management00 Ratings7.09 Ratings
Gantt Charts00 Ratings6.03 Ratings
Scheduling00 Ratings8.09 Ratings
Workflow Automation00 Ratings5.06 Ratings
Mobile Access00 Ratings8.010 Ratings
Search00 Ratings6.09 Ratings
Visual planning tools00 Ratings8.03 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox Business
-
Ratings
HCL Notes
9.2
10 Ratings
14% above category average
Chat00 Ratings6.010 Ratings
Notifications00 Ratings9.010 Ratings
Discussions00 Ratings9.57 Ratings
Surveys00 Ratings9.14 Ratings
Internal knowledgebase00 Ratings10.06 Ratings
Integrates with GoToMeeting00 Ratings10.03 Ratings
Integrates with Gmail and Google Hangouts00 Ratings10.02 Ratings
Integrates with Outlook00 Ratings10.05 Ratings
Best Alternatives
Dropbox BusinessHCL Notes
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox BusinessHCL Notes
Likelihood to Recommend
7.9
(131 ratings)
7.0
(16 ratings)
Likelihood to Renew
5.0
(4 ratings)
1.7
(5 ratings)
Usability
9.0
(19 ratings)
10.0
(1 ratings)
Availability
8.0
(2 ratings)
10.0
(1 ratings)
Performance
8.0
(15 ratings)
10.0
(1 ratings)
Support Rating
8.4
(27 ratings)
9.0
(2 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
9.0
(3 ratings)
9.0
(1 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Dropbox BusinessHCL Notes
Likelihood to Recommend
Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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HCL Technologies
I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
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Pros
Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
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HCL Technologies
  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
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Cons
Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
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HCL Technologies
  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
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Likelihood to Renew
Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
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HCL Technologies
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
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Usability
Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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HCL Technologies
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
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Reliability and Availability
Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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HCL Technologies
No answers on this topic
Performance
Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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HCL Technologies
No answers on this topic
Support Rating
Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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HCL Technologies
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
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Implementation Rating
Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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HCL Technologies
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
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Alternatives Considered
Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
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HCL Technologies
Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
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Scalability
Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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HCL Technologies
No answers on this topic
Return on Investment
Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
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HCL Technologies
  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
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ScreenShots