Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
SugarSync
Score 4.1 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Virola Messenger
Score 8.5 out of 10
N/A
Virola Messenger is a corporate messenger for secure team collaboration. Both self-hosted and cloud Virola servers are available. Main features: private and group chat rooms file transfer and unlimited storage reactions, mentions, replies and discussions continuous voice and video meetings voice meetings recording live avatars issue tracking with task board screen sharing remote…
$22
per month 11 users (minimum)
Pricing
DropboxSugarSyncVirola Messenger
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Annual Subscription
$1.30
per month per user
Monthly Subscription
$1.56
per month per user
Perpetual License
$31.24
one-time fee per user
Offerings
Pricing Offerings
DropboxSugarSyncVirola Messenger
Free Trial
NoYesNo
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxSugarSyncVirola Messenger
Considered Multiple Products
Dropbox
Chose Dropbox
SugarSync dropped compatibility for my OS without notice and no alternative to access/update my file updates. When I complained, I wasn't satisfied with their response so I changed services. I have been much happier with Dropbox as the overall compatibility, ease of use, and …
Chose Dropbox
Box sync did not always work well
SugarSync Very limited in its self imposed file structure
Chose Dropbox
When we changed to Dropbox it just had more options, easier accessibility, and just worked
Chose Dropbox
Dropbox may be the most expensive against other cloud sharing products, but you get what you pay for. There are free versions of Dropbox, however there are also plenty of other free programs similar that aren't as effective. Dropbox is more secure, simple, reliable, and …
Chose Dropbox
We chose Dropbox because of its ease of use and organization capabilities. The user interface is such that it takes little to no time to train employees on how to use it. We considered Google Drives, and still use it when the project involves simultaneous collaboration, but the …
SugarSync
Chose SugarSync
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my …
Chose SugarSync
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy …
Chose SugarSync
SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market …
Chose SugarSync
No particular reason. Price and functionality.
Virola Messenger

No answer on this topic

Features
DropboxSugarSyncVirola Messenger
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.4
1348 Ratings
1% above category average
SugarSync
9.4
8 Ratings
12% above category average
Virola Messenger
9.0
2 Ratings
11% above category average
Versioning8.51121 Ratings8.06 Ratings00 Ratings
Video files8.11100 Ratings9.05 Ratings9.02 Ratings
Audio files8.6996 Ratings10.05 Ratings9.02 Ratings
Document collaboration8.41169 Ratings10.07 Ratings00 Ratings
Access control8.91246 Ratings10.08 Ratings00 Ratings
File search7.91291 Ratings9.08 Ratings00 Ratings
Device sync8.11240 Ratings10.08 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.8
1277 Ratings
2% above category average
SugarSync
9.7
8 Ratings
12% above category average
Virola Messenger
-
Ratings
User and role management8.81138 Ratings10.07 Ratings00 Ratings
File organization8.81258 Ratings9.08 Ratings00 Ratings
Device management8.81119 Ratings10.08 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.8
1267 Ratings
2% above category average
SugarSync
10.0
8 Ratings
14% above category average
Virola Messenger
-
Ratings
Performance8.51256 Ratings10.08 Ratings00 Ratings
Reliability9.11263 Ratings10.08 Ratings00 Ratings
Storage Reports8.7963 Ratings10.06 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox
-
Ratings
SugarSync
-
Ratings
Virola Messenger
7.8
2 Ratings
0% above category average
Task Management00 Ratings00 Ratings8.52 Ratings
Mobile Access00 Ratings00 Ratings8.02 Ratings
Search00 Ratings00 Ratings7.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox
-
Ratings
SugarSync
-
Ratings
Virola Messenger
9.5
2 Ratings
17% above category average
Chat00 Ratings00 Ratings9.52 Ratings
Best Alternatives
DropboxSugarSyncVirola Messenger
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 8.6 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxSugarSyncVirola Messenger
Likelihood to Recommend
8.6
(1348 ratings)
10.0
(10 ratings)
8.5
(2 ratings)
Likelihood to Renew
8.2
(41 ratings)
9.0
(3 ratings)
-
(0 ratings)
Usability
8.1
(496 ratings)
-
(0 ratings)
-
(0 ratings)
Availability
6.8
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
6.0
(8 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
6.6
(38 ratings)
10.0
(1 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
6.6
(4 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
DropboxSugarSyncVirola Messenger
Likelihood to Recommend
Dropbox
Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
Read full review
Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
Read full review
Provide Support Live Chat
This is fantastic for offices that have employees working from home. It is a much cleaner and easier way to discuss projects or even have informal conversations. However if all employees are working from the same office, the features are limited as conversation, screen sharing, and task management are less valuable.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Read full review
Provide Support Live Chat
  • Secure chatting
  • Chatrooms
  • File transfer/ sharing
Read full review
Cons
Dropbox
  • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
  • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
  • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
Read full review
Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
Read full review
Provide Support Live Chat
  • A cleaner interface.
  • More intuitive for older generations.
  • Customizable notification tones
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
Read full review
Provide Support Live Chat
No answers on this topic
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
Ziff Davis Inc
No answers on this topic
Provide Support Live Chat
No answers on this topic
Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
Ziff Davis Inc
No answers on this topic
Provide Support Live Chat
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Ziff Davis Inc
No answers on this topic
Provide Support Live Chat
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
Read full review
Provide Support Live Chat
No answers on this topic
In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
Ziff Davis Inc
No answers on this topic
Provide Support Live Chat
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
Ziff Davis Inc
No answers on this topic
Provide Support Live Chat
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Ziff Davis Inc
No answers on this topic
Provide Support Live Chat
No answers on this topic
Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
Read full review
Provide Support Live Chat
It's really early to judge Virola's capabilities with other offerings or tools in the marketplace but with the set of features the tool offers at the moment at the negligible price it can surely be counted as a dark horse to make its way through to be one of the best. Provide that it has the ability to support larger teams, it can really be successful in the future.
Read full review
Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
Ziff Davis Inc
No answers on this topic
Provide Support Live Chat
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
Read full review
Ziff Davis Inc
No answers on this topic
Provide Support Live Chat
No answers on this topic
Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
Ziff Davis Inc
No answers on this topic
Provide Support Live Chat
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Read full review
Provide Support Live Chat
  • Kept everyone in the loop
  • Allowed for seamless project discussions from inside and outside the office.
  • Great way to share screens which was very important.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Virola Messenger Screenshots

Screenshot of Virola Messenger desktop and mobile client appsScreenshot of Issues and discussions in Virola MessengerScreenshot of Virola Messenger mobile client appScreenshot of Task board in Virola MessengerScreenshot of Screen sharing and remote control in Virola Messenger