Dropbox vs. Thomson Reuters HighQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.0 out of 10
N/A
Dropbox is a service for file syncing and sharing, or for cloud storage.
$11.99
per month
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
DropboxThomson Reuters HighQ
Editions & Modules
Plus
$11.99
per month
Family
$19.99
per month
Basic
Free
No answers on this topic
Offerings
Pricing Offerings
DropboxHighQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxThomson Reuters HighQ
Considered Both Products
Dropbox
Chose Dropbox
I find Dropbox and Box pretty similar. I've used both and while I prefer Dropbox's interface, I am overall pretty ambivalent between the two. Sharepoint seems to require more effort for initial set-up, which might be a challenge for small businesses, but I tend to like its …
HighQ
Chose Thomson Reuters HighQ
There are a large number of file sharing solutions out there. We do not use services like Dropbox and Box because they do not meet our document security requirements. Some clients use Sharepoint to host documents and share them with external organizations. I find the interface …
Top Pros
Top Cons
Features
DropboxThomson Reuters HighQ
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.1
113 Ratings
14% below category average
Thomson Reuters HighQ
9.4
2 Ratings
15% above category average
Versioning6.997 Ratings10.01 Ratings
Video files6.9105 Ratings9.01 Ratings
Audio files7.2101 Ratings9.01 Ratings
Document collaboration7.6104 Ratings9.22 Ratings
Access control7.1111 Ratings9.22 Ratings
File search7.2112 Ratings00 Ratings
Device sync6.8108 Ratings00 Ratings
Advanced security features00 Ratings10.02 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.2
109 Ratings
17% below category average
Thomson Reuters HighQ
-
Ratings
User and role management6.9101 Ratings00 Ratings
File organization7.7108 Ratings00 Ratings
Device management7.194 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.3
113 Ratings
14% below category average
Thomson Reuters HighQ
-
Ratings
Performance7.5113 Ratings00 Ratings
Reliability7.7113 Ratings00 Ratings
Storage Reports6.687 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox
-
Ratings
Thomson Reuters HighQ
8.2
2 Ratings
3% above category average
Task Management00 Ratings8.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings9.01 Ratings
Mobile Access00 Ratings9.32 Ratings
Search00 Ratings9.62 Ratings
Visual planning tools00 Ratings5.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox
-
Ratings
Thomson Reuters HighQ
8.6
2 Ratings
8% above category average
Chat00 Ratings9.01 Ratings
Notifications00 Ratings9.02 Ratings
Discussions00 Ratings9.01 Ratings
Surveys00 Ratings6.01 Ratings
Internal knowledgebase00 Ratings10.01 Ratings
Best Alternatives
DropboxThomson Reuters HighQ
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Glip (discontinued)
Glip (discontinued)
Score 9.6 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.2 out of 10
Troop Messenger
Troop Messenger
Score 9.6 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxThomson Reuters HighQ
Likelihood to Recommend
7.3
(132 ratings)
9.2
(2 ratings)
Likelihood to Renew
4.5
(21 ratings)
-
(0 ratings)
Usability
8.6
(23 ratings)
-
(0 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
8.8
(10 ratings)
-
(0 ratings)
Support Rating
7.3
(60 ratings)
10.0
(2 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
DropboxThomson Reuters HighQ
Likelihood to Recommend
Dropbox
Well-Suited Scenarios: Large Design Files: Dropbox is well-suited for architects who work with large design files, such as blueprints, CAD files, and 3D models. Dropbox's large file sharing capabilities make it easy to share these files with team members and clients, while its version control features allow architects to track changes over time. Limited Customization: Dropbox may be less appropriate for me who require a high level of customization in my workflow or project management.
Read full review
Thomson Reuters
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Read full review
Pros
Dropbox
  • We are transferring large files and multiple files with various internal and external parties due to the ease of sharing files and folders.
  • Smart sync, so you don't have to worry about device space and search large file batches quickly.
  • Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.
  • Allowing only the people who need it to have access is a huge perk and works well with other enterprise software.
Read full review
Thomson Reuters
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Read full review
Cons
Dropbox
  • At one point 2 gigs [were] deemed enough for the "Free" version of Dropbox and its competition. However as even the most simple picture from a phone gets larger, 2 gigs might no longer be enough. Might want to increase the free size to adjust for file size inflation.
  • Dropbox's app is very presumptive of updating itself every time you log on to a system that it's installed on. I know that's a feature you can turn off, but the assumption to turn that feature on by default is annoying.
  • Dropbox could use a phone app function that would initiate a download to a designated computer hard drive. It would eliminate having to see the file on your phone, go to your computer, turn it on and then download the file.
Read full review
Thomson Reuters
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Thomson Reuters
No answers on this topic
Usability
Dropbox
Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.
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Thomson Reuters
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Thomson Reuters
No answers on this topic
Support Rating
Dropbox
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
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Thomson Reuters
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Thomson Reuters
No answers on this topic
Alternatives Considered
Dropbox
Compared to Google Cloud Storage, the Dropbox app has proven to be more stable and dependable. In the meantime, Google has improved and is a great alternative. But now that we've decided to stick with Dropbox, we'll keep using it. In terms of ease of use, Dropbox appears to be the better option. It has all of the features that we require and more. It's easier to use for simple tasks, making it more convenient.
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Thomson Reuters
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
Read full review
Scalability
Dropbox
I can add and add a tin files large files and Dropbox is still working great!
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Thomson Reuters
No answers on this topic
Return on Investment
Dropbox
  • Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
  • It allows us to easily share files with clients without needing to pay for other services that are email based.
  • It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.
Read full review
Thomson Reuters
  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
Read full review
ScreenShots