TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Droplr

    Score8.3 out of 10
    N/ADroplr is a tool for capturing and sharing screen images.N/A

    Lyssna

    Score7.8 out of 10
    N/ALyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…

    $0

    per month (3 seats included)

    Pricing
    DroplrLyssna
    Editions & Modules
    No answers on this topic
    Free
    $0
    3 seats included
    Growth
    $199
    per month 5 seats included
    Enterprise
    Contact Sales
    custom seats
    Offerings
    Pricing Offerings
    DroplrLyssna
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual plan. Panel responses are priced seperately.
    More Pricing Information
    Best Alternatives
    DroplrLyssna
    Small Businesses
    Sendspark
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    Dovetail
    Score8.6 out of 10
    Enterprises
    Snagit
    Score9.7 out of 10
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DroplrLyssna
    Likelihood to Recommend
    8.0
    (13 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    2.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DroplrLyssna
    Likelihood to Recommend
    Droplr
    Droplr is very useful in any kind of visual work, particularly if there are more people involved and they need to follow the creation process. It allows the team to be on the same page. It is also very useful when dealing with clients without design training since we can show visually what we intend to do. Teachers, instructors, and even technical support people can make good use of Droplr since it makes easier to share screencasts, to capture screens for tutorials and to solve clients' doubts.
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    Lyssna
    UsabilityHub is well suited for remote unmoderated testing. Responses are captured very quickly and live updates allow the user to keep track of how the test is performing. The types of testing that make the most sense to use on UsabilityHub are preference test, first click test, navigational, and design surveys. It is less appropriate for one-on-one testing and lengthy questionnaires.
    Incentivized
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    Pros
    Droplr
    • Simply moving files onto the menu bar icon is the fastest way to get files on their way.
    • The link to copy is automatically saved to your clipboard, so while I'm writing the email to send the file, I simply paste and I'm done.
    • Turns out, I check often if the file has been downloaded, as it allows me to followup and speed up the process if needed.
    Incentivized
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    Lyssna
    • Rapid user feedback
    • Demographic targeting
    • Well presented results
    • Easy to use
    • Relatively inexpensive
    Incentivized
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    Cons
    Droplr
    • Startup bug (Mac) - Even though I select Droplr not to start up with the computer, it still does. It's been months and they still haven't fixed this. It's very frustrating.
    • The Windows version doesn't allow me to select an area of my screen to record - one has to record the entire screen.
    • Though it may look like it in their settings, setting up SSL isn't as easy as clicking the button. I still don't quite understand how to do it.
    Incentivized
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    Lyssna
    • Add additional demographic sorting options for the audience to better meet the needs of B2B users - for example include industry type, functional area, etc.
    • Bring back the navigation test type
    • Add additional test types
    Incentivized
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    Likelihood to Renew
    Droplr
    It solves a lot of everyday problems in our creative department and enhanced our workflow.
    Incentivized
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    Lyssna
    No answers on this topic
    Usability
    Droplr
    Because I find it especially easy to work with, compared to alternatives.
    Incentivized
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    Lyssna
    Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired.
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    Support Rating
    Droplr
    I've only had to reach out to Droplr support a couple of times and they've been quick to getting back to me.
    Incentivized
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    Lyssna
    No answers on this topic
    Alternatives Considered
    Droplr
    Lightshot Screenshot provides the same screenshot functionality as Droplr, but with no cost. Lightshot Screenshot also allows you to edit a photo and can upload your photo either to the cloud or just paste it in an email/Slack/anything else to your client. There are very little go-betweens and a lot more flexibility.
    Droplr was chosen by my company, not me. If I had chosen a screenshot software, in retrospect, I would have chosen Lightshot Screenshot. Droplr was fine. Lightshot Screenshot is killer, though.
    Incentivized
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    Lyssna
    UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a broader tool, that records the screen and audio as a user navigates the website. You can set tasks and ask questions, but it much more about the user journey experience and their opinion, rather than testing a particular feature. Feedback also takes a bit longer. Hotjar is a combination of both, its a screen recording which helps you to see where users click and move to, but there is no audio or text feedback, just heatmaps/click maps for watching user behaviour.
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    Return on Investment
    Droplr
    • I use Droplr every day and it's been a huge boost for productivity since I never need to think about how a screenshot will be shared. It's just built in and so easy.
    • I really wish Droplr had an Android app.
    Incentivized
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    Lyssna
    • Increase in testing frequency per quarter.
    • Increase in approved projects for developments.
    • Few reverts per project.
    Incentivized
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    ScreenShots

    Lyssna Screenshots

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