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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drupal

    Score7.1 out of 10
    N/ADrupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A

    Streams.AI by PanTerra

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

    $17.95

    per month per seat

    Pricing
    DrupalStreams.AI by PanTerra
    Editions & Modules
    No answers on this topic
    Business Basic
    $17.95
    per month per seat
    Business Plus
    $24.95
    per month per seat
    Professional
    $29.95
    per month per seat
    Call Center
    $44.95
    per month per seat
    Offerings
    Pricing Offerings
    DrupalStreams.AI by PanTerra
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All plans are eligible for volume and term-based discounts.
    More Pricing Information
    Community Pulse
    DrupalStreams.AI by PanTerra
    Considered Both Products
    Open Source
    No answer on this topic
    PanTerra Networks
    No answer on this topic
    Key User Insights
    Would buy again
    76%
    Would buy again
    13 Answers
    89%
    Would buy again
    87 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    14 Answers
    95%
    Delivers good value for the price
    86 Answers
    Happy with the feature set
    76%
    Happy with the feature set
    13 Answers
    90%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    12 Answers
    94%
    Lived up to sales and marketing promises
    76 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    13 Answers
    94%
    Implementation went as expected
    77 Answers
    Features
    DrupalStreams.AI by PanTerra
    Security
    Comparison of Security features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    8.3
    74 Ratings
    1% above category average
    Streams.AI by PanTerra
    -
    Ratings
    Role-based user permissions8.374 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    7.8
    69 Ratings
    0% below category average
    Streams.AI by PanTerra
    -
    Ratings
    API7.364 Ratings00 Ratings
    Internationalization / multi-language8.260 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    6.5
    78 Ratings
    19% below category average
    Streams.AI by PanTerra
    -
    Ratings
    WYSIWYG editor6.371 Ratings00 Ratings
    Code quality / cleanliness8.275 Ratings00 Ratings
    Admin section7.078 Ratings00 Ratings
    Page templates5.677 Ratings00 Ratings
    Library of website themes5.568 Ratings00 Ratings
    Mobile optimization / responsive design6.572 Ratings00 Ratings
    Publishing workflow6.776 Ratings00 Ratings
    Form generator6.672 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    6.6
    77 Ratings
    13% below category average
    Streams.AI by PanTerra
    -
    Ratings
    Content taxonomy6.971 Ratings00 Ratings
    SEO support6.472 Ratings00 Ratings
    Bulk management6.467 Ratings00 Ratings
    Availability / breadth of extensions6.670 Ratings00 Ratings
    Community / comment management6.869 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    -
    Ratings
    Streams.AI by PanTerra
    9.1
    1 Ratings
    7% above category average
    High quality audio00 Ratings9.11 Ratings
    High quality video00 Ratings9.11 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    -
    Ratings
    Streams.AI by PanTerra
    7.7
    2 Ratings
    11% below category average
    Desktop sharing00 Ratings7.72 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    -
    Ratings
    Streams.AI by PanTerra
    8.2
    1 Ratings
    5% below category average
    Calendar integration00 Ratings8.21 Ratings
    Meeting initiation00 Ratings8.21 Ratings
    Record meetings / events00 Ratings8.21 Ratings
    Online Events Security
    Comparison of Online Events Security features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    -
    Ratings
    Streams.AI by PanTerra
    9.1
    1 Ratings
    14% above category average
    User authentication00 Ratings9.11 Ratings
    Participant roles & permissions00 Ratings9.11 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    -
    Ratings
    Streams.AI by PanTerra
    9.5
    4 Ratings
    11% above category average
    Hosted PBX00 Ratings10.04 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.53 Ratings
    Directory of employee names00 Ratings10.03 Ratings
    Call Management
    Comparison of Call Management features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    4 Ratings
    1% below category average
    Answering rules00 Ratings10.04 Ratings
    Call recording00 Ratings10.03 Ratings
    Call park00 Ratings10.04 Ratings
    Call screening00 Ratings7.83 Ratings
    Message alerts00 Ratings8.62 Ratings
    Business SMS/External Messaging00 Ratings3.92 Ratings
    Online Fax00 Ratings9.13 Ratings
    Voicemail Transcription00 Ratings9.11 Ratings
    Mobile apps
    Comparison of Mobile apps features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    3 Ratings
    3% below category average
    Mobile app for iOS00 Ratings10.03 Ratings
    Mobile app for Android00 Ratings7.31 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Drupal and Streams.AI by PanTerra
    Feature
    Drupal
    -
    Ratings
    Streams.AI by PanTerra
    8.5
    4 Ratings
    0% below category average
    Centralized communications management00 Ratings8.62 Ratings
    Team messaging00 Ratings7.33 Ratings
    Team document sharing00 Ratings9.11 Ratings
    Call and meeting analytics00 Ratings9.11 Ratings
    Best Alternatives
    DrupalStreams.AI by PanTerra
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DrupalStreams.AI by PanTerra
    Likelihood to Recommend
    6.8
    (87 ratings)
    7.9
    (98 ratings)
    Likelihood to Renew
    1.0
    (19 ratings)
    9.6
    (6 ratings)
    Usability
    6.9
    (20 ratings)
    7.5
    (16 ratings)
    Availability
    9.7
    (3 ratings)
    9.1
    (1 ratings)
    Performance
    8.9
    (2 ratings)
    9.1
    (1 ratings)
    Support Rating
    1.0
    (5 ratings)
    8.7
    (86 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    5.1
    (4 ratings)
    8.2
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    DrupalStreams.AI by PanTerra
    Likelihood to Recommend
    Open Source
    If you want to set up a basic Not For Profit (NFP) Membership system and content base, Word Press is easier than Drupal. However, if you have specific needs that require a fair bit of customisation then Drupal is the best CRM available. If the webmaster is confident with PHP and SQL, Drupal allows a lot of creativity.
    Incentivized
    Read full review
    PanTerra Networks
    One of the main draws of PanTerra Networks Streams is the unlimited calling, which was very enticing. We chose the platform over other models (per-call for example) because they simplified billing. While the video conferencing and messaging feel bare-bones or underdeveloped in comparison to other players in the market, the fact that the messaging is seamlessly integrated into the PBX makes it easy to use. The call routing systems are especially robust, which in the collections world is very important to be able to segment calls to different users.
    Incentivized
    Read full review
    Pros
    Open Source
    • Drag and drop functionality is easy to use
    • Easy to switch between straight text and HTML content
    • Ability to easily have multiple environments so that pages can be built in b/c-stage before they are approved and published
    • Solid user experience where it's clear how to navigate the platform
    Incentivized
    Read full review
    PanTerra Networks
    • Attended or un-attended answering of incoming calls
    • Transfer calls to appropriate person
    • Integrates with cell phones for always available
    • Keeps a log of phone calls
    • Allows me to use messaging on my phone system and desktop
    • Allows me to manage user accounts
    Incentivized
    Read full review
    Cons
    Open Source
    • This is not an easy CMS to work with if you don't have a good understanding of website development. It isn't "plug-and-play" like Wordpress or Shopify.
    • Over time, doing major updates to the system can be taxing, especially if you aren't well-versed enough in doing system updates in line with your "child" theme and code.
    • The CMS can become somewhat cumbersome with server resources if not carefully optimized while you build and customize it to your liking.
    Incentivized
    Read full review
    PanTerra Networks
    • While the faxes run smoothly, they sometimes take a while to go through. Things tend to lag.
    • There isn't a built-in live chat if you have a question.
    • Sometimes I have to call support to work through things instead of figuring it out on my own.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
    Read full review
    PanTerra Networks
    In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
    Incentivized
    Read full review
    Usability
    Open Source
    As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
    Incentivized
    Read full review
    PanTerra Networks
    Streams.AI by PanTerra is a great reliable service and that's what I want it to be. It's accessible wherever I am or however I am working - which is perfect. I would rate Streams.AI by PanTerra more highly if it required less steps and operated more functions in the background. I don't need any extra windows to do anything if it's working in my phone or connected to my email. So fewer steps and faster usage would improve my rating.
    Incentivized
    Read full review
    Reliability and Availability
    Open Source
    Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
    Read full review
    PanTerra Networks
    We have not experienced any outages or issues during business hours
    Incentivized
    Read full review
    Performance
    Open Source
    Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
    Incentivized
    Read full review
    PanTerra Networks
    Fantastic. Very happy!!! We love it and haven't had any issues.
    Incentivized
    Read full review
    Support Rating
    Open Source
    As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
    Incentivized
    Read full review
    PanTerra Networks
    Support was always very helpful when we called them. If they didn't know the answer right then, you can bet they were either going to either find the answer or find someone who knows the answer. We were never left hanging or had an unsatisfactory experience when contacting support.
    Incentivized
    Read full review
    In-Person Training
    Open Source
    I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
    Read full review
    PanTerra Networks
    No answers on this topic
    Online Training
    Open Source
    The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
    Read full review
    PanTerra Networks
    Everything was fantastic. Training was sufficient and everything was easy to use. It was provided on our schedule and was very clear. I did the training myself. Training person was very knowledgeable. We are very happy. Only two users. very happy very happy very happy very happy very happy very happy
    Incentivized
    Read full review
    Implementation Rating
    Open Source
    Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
    Incentivized
    Read full review
    PanTerra Networks
    The implementation was relatively quick and easy. We did have to wait to have someone assigned which took longer that I was hoping. We were able to get the phone system up and running within a day. So there was no disruption or too many voicemails to answer
    Incentivized
    Read full review
    Alternatives Considered
    Open Source
    Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
    Incentivized
    Read full review
    PanTerra Networks
    PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Open Source
    No answers on this topic
    PanTerra Networks
    Best pricing available. VERY HAPPY. Has not increased much at all.
    Incentivized
    Read full review
    Scalability
    Open Source
    Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
    Incentivized
    Read full review
    PanTerra Networks
    We only have three phones and two users
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
    • It has become much much faster and easier for us to launch a new project due to reusability
    • Configuration management in Drupal helps greatly with CI/CD, saves us costs
    Read full review
    PanTerra Networks
    • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
    • We decreased our monthly expense for reliable service by several hundred dollars
    • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
    • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
    Incentivized
    Read full review
    ScreenShots

    Streams.AI by PanTerra Screenshots

    Screenshot of some of the advanced collaboration features. Streams is an end-to-end cloud communications, collaboration, and file-sharing suite.Screenshot of the AppDesigner. PanTerra can set up the platform before deployment, but turnkey tools are also available to do more with its open API.Screenshot of the analytics and reporting dashboards. These offer access to customizable analytic performance data available for the life of an open account.Screenshot of PanTerra IP Phones, which feature safeguards like TLS, HTTPS certificates, call server redundancy, and SRTP for voice security. They also include mobile security options such as device lockout and admin tools for quick reassignment.