Ease vs. GoCo

Best for companies with payroll that take 360 integration with Ease. Great for an employee base that uses technology easily, but less great for employees who don't use technology well. You're able to input answers for employees which is helpful, but takes more work for the admin. The biggest benefit is the integration.

Incentivized

It's great for a small company who needs an easy way to save employee data. It's harder to use if you have complex needs or compliance. I often find I know more about HR-related things than our customer support representative, and they're unable to share how GoCo will comply with legal changes.

Incentivized

• Ease of usability
• Tracking progress of open enrollment
• Reporting

Incentivized

• Support staff is ready to respond with any questions I have.
• Communication about new offerings and ways to make things easier is great.
• Site is very user friendly and easy to find what I'm/staff is looking for.

• Setting a date parameter on a report isn't an option.
• Some things are not customizable.
• Some of the integration with carriers doesn't work as seamlessly as it should.

Incentivized

• Handling exceptions for staff PTO requests for employees in their 90 day probationary period
• Ease of managing different hourly work week exceptions

Incentivized

We are very pleased with the product and the support we receive when we have a question or a request. We have been assigned specific support members who know our business and our expectations. Our employees find the platform to be user-friendly and self-explanatory which reduces the number of questions that our HR team has to field.

Incentivized

I've never had to call support for EaseCentral. Our broker typically handles any questions we have.

Incentivized

GoCo has done a great job of being responsive to us in working through issues in the system.

Incentivized

My general agency Warner Pacific recommended EaseCentral and I checked it out. Seemed like a great fit and well worth the investment. I know other colleagues that use and are happy with Employer Navigator and some of the other ones. I have not checked out many other options because Warner Pacific did all that research and work for me. 2 thumbs up for EaseCentral

Incentivized

GoCo was my first choice during the selection process. It was the most user friendly. It has the cleaned appearance. The staff was easy to communicate with. And as a small non-profit, the pricing was good.

• Positive employer/client experience
• Positive employer/client feedback
• Recommendations to other businesses

Incentivized

• We save so much time when onboarding new employees
• We look much more organized and professional in the new hire process (because we are, thanks to GoCo)