EBizCharge vs. Mindbody

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EBizCharge
Score 8.4 out of 10
N/A
EBizCharge supports integrated B2B payments for users across the United States and Canada, allowing businesses to securely accept transactions, anywhere, anytime, inside 50 ERP, CRM, accounting, and eCommerce solutions. EBizCharge is designed to increase payment processing efficiency, eliminate double entry, reduce human error, improve security, and simplify the customer experience. EBizCharge provides online and mobile credit card processing, unlimited transaction history, customizable…N/A
Mindbody
Score 7.7 out of 10
N/A
Mindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.
$129
per month
Pricing
EBizChargeMindbody
Editions & Modules
No answers on this topic
Starter
$129
per month
Accelerate
$259
per month
Ultimate
$399
per month
Ultimate Plus
$599
per month
Offerings
Pricing Offerings
EBizChargeMindbody
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
EBizChargeMindbody
Best Alternatives
EBizChargeMindbody
Small Businesses
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Score 8.9 out of 10
Kajabi
Kajabi
Score 8.3 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.9 out of 10

No answers on this topic

Enterprises
Adyen
Adyen
Score 8.7 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
EBizChargeMindbody
Likelihood to Recommend
1.0
(1 ratings)
7.6
(39 ratings)
Usability
-
(0 ratings)
7.0
(3 ratings)
Availability
-
(0 ratings)
1.0
(1 ratings)
Performance
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
7.8
(23 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
EBizChargeMindbody
Likelihood to Recommend
Century Business Solutions
In my opinion, they are well suited to capturing your business from their competition. In my experience, they are unreachable one they sign your company as their merchant provider. In my experience, without any notice will increase their charges on transactions without notice. In my opinion, if there is a depute they will not go to bat for you.
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MINDBODY
Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
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Pros
Century Business Solutions
  • Process the credit card payments
  • pay on time
  • bank deposit
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MINDBODY
  • Mindbody does a great job of sending out reminder emails to clients so they do not miss a class.
  • Mindbody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
  • Mindbody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
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Cons
Century Business Solutions
  • In my opinion, customer service
  • In my opinion, transactional relationship
  • In my opinion, communication with their customers
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MINDBODY
  • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
  • The Mindbody branded app connection needs more attention.
  • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
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Usability
Century Business Solutions
No answers on this topic
MINDBODY
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
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Reliability and Availability
Century Business Solutions
No answers on this topic
MINDBODY
Constant errors and TERRIBLE PRODUCT support
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Performance
Century Business Solutions
No answers on this topic
MINDBODY
Fails at everything form availability to reliability.
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Support Rating
Century Business Solutions
No answers on this topic
MINDBODY
Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
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Alternatives Considered
Century Business Solutions
No answers on this topic
MINDBODY
Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
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Scalability
Century Business Solutions
No answers on this topic
MINDBODY
Constant errors and ZERO support from the company.
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Return on Investment
Century Business Solutions
  • In my experience, loss of revenue
  • In my experience, no contact with merchant
  • In my experience, no customer service
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MINDBODY
  • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
  • The app is good exposure.
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ScreenShots